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Colonia Express: Tours & Tickets

Open Now: 6:30 AM - 10:00 PM
Open today: 6:30 AM - 10:00 PM
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Traveller Overview
  • Excellent18%
  • Very good29%
  • Average17%
  • Poor10%
  • Terrible26%
Open Now
Hours Today: 6:30 AM - 10:00 PM
Suggested duration: More than 3 hours
Contact
Av. Elvira Rawson de Dellepiane 155 | Puerto Madero Sur, Buenos Aires C1054AAG, Argentina
El Centro (Downtown)
Website
+54 11 4317-4100
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Colonia Express Tours and Tickets
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Reviews (526)
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1 - 10 of 78 reviews
Reviewed 3 weeks ago

It's a very nice day trip to from Buenos Aires to the very lovely town of Colonia. For us, everything worked fine. For some people, the full-day tour could be too long as the old town of Colonia is quite small and everything can be...More

Date of experience: September 2019
1  Thank Lukas83
ColoniaExpress, Guest Relations Manager at Colonia Express, responded to this reviewResponded 3 weeks ago

Dear passenger, Thank you so much for your feedback. Colonia es a slow motion city. And nowadays it is very difficult to adjust. But if you manage to do it, like in your case, you can enjoy it and de-stress. Once again, thanks for your...More

Reviewed 4 weeks ago via mobile

The walking tour was delivered with no enthusiasm and the guide failed to set the scene. The heritage area is quaint but dilapidated. You can cover everything in half a day. We waited to see the sunset. Although slightly overcast we did manage to see...More

Date of experience: September 2019
1  Thank stephencW9332MV
ColoniaExpress, Costumer Experience at Colonia Express, responded to this reviewResponded 3 weeks ago

Thanks for your comments, it helps us to work so that you always have the best experience!

Reviewed 4 weeks ago

For non-Spanish speaking clients it is hard to understand the operation of this compagny through internet but also in the terminals (of Buenos Aires and Colonia). There were no employees with enough knowledge of English to answers our questions. The most economic package offers a...More

Date of experience: September 2019
1  Thank Marga van M
ColoniaExpress, Guest Relations Manager at Colonia Express, responded to this reviewResponded 4 weeks ago

Dear Passenger, Sorry to read about your experience. It is pretty weird that nobody could answer you in proper english as all of our employees are bilinguals or from other english speaking countries. And about our bus service, we are a ferry company with a...More

Reviewed 27 August 2019 via mobile

Clean, spacious and pretty simple. Pricing is better than Buquebus, but in a very different part of BA. Honestly, the only reason to go to Colonia in Uruguay is for the stamp on your passport. This place has very little to offer and can be...More

Date of experience: August 2019
Thank MattyMony
ColoniaExpress, Guest Relations Manager at Colonia Express, responded to this reviewResponded 29 August 2019

Dear passenger, Thanks for your comments. Most of our passengers find in Colonia a very beautiful place to relax, enjoy nature, meet with another culture, and walk through time barrier. We are sorry that you did not find that during your experience.

Reviewed 10 August 2019 via mobile

Have just finished the day trip to Colonia. Lovely town well worth a look. We went on Saturday so we were limited by the number of ferries available to take to and from Buenos Aires. I think we could have done with a ferry a...More

1  Thank alisonjanemoore
ColoniaExpress, Guest Relations Manager at Colonia Express, responded to this reviewResponded 11 August 2019

Dear passenger, Thank you so much for your review. We would like to add to it that we have plenty options in restaurants. It depends on the tour you hire. Once again, thank you for sharing your journey with us.

Reviewed 9 August 2019 via mobile

I had no issues colonia express. Check in was easy. The immigration process was also pretty straightforward. You get you Argentinian exit visa and your uruguaian entry visa at the passport control right on the same line, but different booths. The ferry departed on time....More

Thank danilorN2410VA
ColoniaExpress, Guest Relations Manager at Colonia Express, responded to this reviewResponded 9 August 2019

Dear Passenger! Thank you so much for choosing Colonia Express. We really appreciate your review... it helps us to keep going!

Reviewed 23 July 2019

Don't worry about all the old reviews. Colonia Express has clearly upgraded and changed in recent years (and as a result isn't sooo much cheaper than the other options as it was before). The terminal is very easy to get to by taxi or Uber....More

Date of experience: July 2019
Thank Seb T
ColoniaExpress, Guest Relations Manager at Colonia Express, responded to this reviewResponded 24 July 2019

Dear Passenger, Thank you for your review and for traveling with us. We work hard everyday to improve our service.

Reviewed 19 July 2019 via mobile

very disappointed trip. no idea why colonial de Sacramento is a UNESCO heritage Site. boring colonial town with no highlights. would like to end the tour earlier on an early ferry back but was refused because the tour was promotion ticket cannot be rescheduled. seriously,unless...More

Date of experience: July 2019
2  Thank Ge G
ColoniaExpress, Guest Relations Manager at Colonia Express, responded to this reviewResponded 22 July 2019

Dear passenger, we are very sorry to read about your experiencia. Colonia has such wonderful places to visit. There are a lot of activities sorry to hear that you missed them.

Reviewed 12 June 2019

For those of you looking for a tour this is not it. It’s just a ferry service. Having said that, the boats were really comfortable and when I was here in June plenty of spaces. It took a like over an hour to reach the...More

Date of experience: June 2019
Thank Safari587776
ColoniaExpress, Guest Relations Manager at Colonia Express, responded to this reviewResponded 13 June 2019

Hi! Thanks for your review. The Half Day Tour includes tickets cause our guided tours are in the morning. But you can book a excursion when you get there. And if you are looking for a complete tour, you can check on the other ones......More

Reviewed 19 May 2019

Colonia Express forgot to stamp my passport when I entered Argentina and as a result they tried to make me pay a $330 US fine because i didn't have the stamp when I tried to return. They also didn't refund my return voyage to Uruguay...More

Date of experience: May 2019
Thank Elly_ArrB
ColoniaExpress, Guest Relations Manager at Colonia Express, responded to this reviewResponded 23 May 2019

Hi Elly! Sorry to hear about that. Unfortunately what happened to you has nothing to do with Colonia Express. This is Migration Policies.

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Questions & Answers
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sofly9
12 January 2019|
AnswerShow all 5 answers
Response from Tracy J | Reviewed this property |
I traveled from BA to Montevideo via Colonia (ferry + bus) on Colonia Express in December and had a great experience. I booked a couple of months before using Direct Ferries. You can also book directly through the Colonia... More
1
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EZ_travelUK
9 March 2018|
AnswerShow all 2 answers
Response from John a | Reviewed this property |
I believe it is the most inexpensive option. Yes, definitely you need to print your ticket and then stand in a line to have it validated. I don't know if they will accept a phone ticket. Even if you were to buy it there... More
1
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