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27 Feb 2019
“Cape Town Private Tour”
From Matadi Africa And Travel Tours 'We feel obliged to introduce our ambitious venture “MATADI AFRICA AND TRAVEL TOURS’’ as an which Taken care of any Travel And Tours requirement of its esteemed clients at global level, MATADI AFRICA AND TRAVEL...more
35 Arnold Road Observatory, Cape Town Central 7925, South Africa
+27 83 693 0235
Matadi Africa And Travel Tours Tours and Tickets
from US$ 187.32
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A VERY BAD EXPERIENCE. I DO NOT RECOMMEND THIS TRAVEL AGENCY. We booked for 380 euros a one day private tour with a French speaking guide. When our « guide » picked us at the hotel we discovered that he could not speak French (he only knew a few words). We should probably have
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Response from Freedom829551, Guest Relations Manager at Matadi Africa And Travel Tours
Responded 16 Aug 2019
Good day Dear Customer Thank for you review. i would like to respond about you review. firstly we are not hiring the tour guide if he doesn't have tour guide licence. and when you booked did you mentioned that you need the french speaker tour guide? if not so,, that why the tour guide he didn't know how to breef you on your tour, and may be that wen you trid to contact us, it was out of the business hour that why u couldn't get us on the phone. and can you please provide us with you full name and you contact number or you email address we will get back to you asap. you can contact us from matt.travel4@gamil.com kind regards John
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