A VERY BAD EXPERIENCE. I DO NOT RECOMMEND THIS TRAVEL AGENCY. We booked for 380 euros a one day private tour with a French speaking guide. When our « guide » picked us at the hotel we discovered that he could not speak French (he only knew a few words). We should probably have…

Date of experience: February 2019

Good day Dear Customer Thank for you review. i would like to respond about you review. firstly we are not hiring the tour guide if he doesn't have tour guide licence. and when you booked did you mentioned that you need the french speaker tour guide? if not so,, that why the tour guide he didn't know how to breef you on your tour, and may be that wen you trid to contact us, it was out of the business hour that why u couldn't get us on the phone. and can you please provide us with you full name and you contact number or you email address we will get back to you asap. you can contact us from matt.travel4@gamil.com kind regards John

Matadi Africa And Travel Tours, Cape Town Central

Reviews