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Pacific Island Air: Tours & Tickets

Open today: 8:00 AM - 6:00 PM
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Certificate of Excellence
Traveller Overview
  • Excellent76%
  • Very good9%
  • Average3%
  • Poor4%
  • Terrible8%
Travellers talk about
“sea plane”(28 reviews)
“paradise cove”(17 reviews)
About
Helicopter or seaplane scenic flights and day trip packages in Nadi and around the Mamanuca and Yasawa Islands
Certificate of Excellence
Closed Now
Hours Today: 8:00 AM - 6:00 PM
Suggested duration: < 1 hour
Contact
London Avenue | CAAF Compound, Nadi Airport, Nadi, Viti Levu 0001, Fiji
Website
+679 672 5644
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Pacific Island Air Tours and Tickets
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Reviews (239)
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All reviews sea plane paradise cove helicopter flight domestic terminal nadi airport nanuya island resort island group great flight navutu stars drop offs flight times island transfer blue lagoon other islands points of interest ground staff travel agent
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1 - 10 of 225 reviews
Reviewed 1 week ago

We did the Heli transport from Nadi to LikuLiku resort. The trip was amazing and definitely worth it. I would recommend this AMAZING way to travel.

Date of experience: October 2019
Thank morganbharrison
Reviewed 2 weeks ago

If it was possible to rate with 0 stars I would have, because that is the service they gave - NONE. I was so excited to take this flight to Blue Lagoon Resort. Upon arrival to Fiji (from California, 11 hour flight) they emailed me...More

Date of experience: September 2019
1  Thank melindameijer
Reviewed 3 weeks ago

We used Pacific Island Air to transfer to and from the Castaway Island Resort. The transfer from international arrivals to the domestic terminal, where Pacific Air is located, couldn't have been easier. Perhaps a 7-8 minute walk, and clearly marked. We checked-in at the one...More

Date of experience: August 2019
Thank Petelock
alison f, Director of Sales at Pacific Island Air, responded to this reviewResponded 3 weeks ago

bula and thank you so much for your review. you raise an important issue with regards to our timetable flights vs. charter flights. when you buy a seat on one of our timetable flights, you will be flying according to our timetable similar to a...More

Reviewed 10 September 2019

My friend and I fronted the check in desk at Nadi Domestic Airport with our confirmed itinerary in hand for our helicopter transfer to Mana Island. The PIA lady looked at her computer screen, shook her head and said our travel agent had cancelled our...More

Date of experience: August 2019
2  Thank FootsB
Alison F, Director of Sales at Pacific Island Air, responded to this reviewResponded 4 weeks ago

Bula Blair, We have researched what happened to your booking : Firstly we had two bookings for you under two different companies, one for Ignite Travel and the other for Qantas Holidays. We were instructed to cancel the Ignite Travel booking and our reservations staff...More

Reviewed 8 September 2019

We booked our flight months prior with Pacific Air as part of our Honeymoon. We got a call the afternoon before flying out the next morning that our flight was cancelled because of maintenance. We managed to organise and fly with a different company ourselves...More

Date of experience: August 2019
2  Thank Lachlan F
alison f, Director of Sales at Pacific Island Air, responded to this reviewResponded 9 September 2019

Bula Lachlan, I am terribly sorry to hear that you have not been refunded yet. If you could please send me an email: alison@helicopters.net.nz and I will make sure this is done ASAP. best wishes Alison

Reviewed 1 September 2019

We booked a return helicopter flight to Likuliku some 2 months in advance, and paid in full at the time of booking. Soon after booking we received a confirmation email showing the time and flight numbers of our booked flights, and confirming that they will...More

Date of experience: August 2019
2  Thank Nic d
alison f, Director of Sales at Pacific Island Air, responded to this reviewResponded 9 September 2019

Hello Nic, Pacific island Air is terribly sorry to hear of your recent disruption. We have had unscheduled maintenance issues with both our seaplane and helicopters therefore diminished capacity. I can assure you our team would have exhausted all other avenues available to them at...More

Reviewed 1 September 2019

We transferred from Nadi airport to Tadrai Resort and back by helicopter. Our pilot was super friendly, and both flights were excellent. She landed perfectly at Tadrai in extremely well in windy conditions. It is a wonderful way to see where all the islands are,...More

Date of experience: August 2019
Thank glenclem
alison f, Director of Sales at Pacific Island Air, responded to this reviewResponded 2 September 2019

bula and thanks so much for taking the time to write this review of your helicopter flight with us to Tadrai. we will pass on your lovely comments regarding the pilot, always welcome. best wishes Alison

Reviewed 31 August 2019

We loved flying with Pacific Island Air to transfer back and forth to Paradise cove. Luckily for us the Seaplane was down on the way in and we got upgraded to helicopter transfer ! Kids will remember this 20 min flight all their life :...More

Date of experience: August 2019
Thank flemaitre
alison f, Director of Sales at Pacific Island Air, responded to this reviewResponded 2 September 2019

Bula Vinaka and thank you very much for writing this review of your flights to Paradise Cove with us. We are so delighted that you got to experience Fiji from both the helicopter and seaplane, two quite different experiences both equally thrilling. We hope you...More

Reviewed 20 August 2019

Fantastic service. Pilot , both journeys ( I think Luc ? ) was fantastic pointing out all the wonderful sights during these flights. My husband was lucky enough to score a front seat but back seat is just as great. If you get a chance...More

Date of experience: August 2019
Thank Kerry H
alison f, Director of Sales at Pacific Island Air, responded to this reviewResponded 22 August 2019

thank you so much for your lovely kind words. We will make sure to pass this on to Luc our helicopter pilot. We hope you had a fantastic holiday and look forward to seeing you again on one of our flights. best wishes Alison

Reviewed 8 August 2019

If you are looking for a fast, efficient and first-class helicopter transfer experience, this is not it. You will pay a lot and be disappointed. In fact, a Greyhound Bus service would have been run better. While the pilots and scenery are good, the customer...More

Date of experience: July 2019
3  Thank Andy P
alison f, Director of Sales at Pacific Island Air, responded to this reviewResponded 22 August 2019

Bula Andy, We are so sorry that your experience was not 100% as you would expect and understand your frustration under the circumstances. 1. We do have to change flight times but the reasons are not to be greedy but are many. For example, international...More

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Questions & Answers
Ask a question
ranyic2017
18 September 2017|
AnswerShow all 3 answers
Response from Ryan M |
Hi Ranyi, We've just gotten back from Fiji and had very much the same level of issues you are. For what should have been a fairly simple transfer - Just trying to arrange that I had to send over 30 emails before we left... More
1
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Ryan M
Hi All, Looking to book with PIA in September but I've been trying to get the answer to a few questions but with the time difference of 12 hours process is slow and some of the questions I've asked have been missed adding to the delay so figured I'd reach out :) We are staying on the mainline for about a week and the Westin and then looking to take a combo flight out to Tokoriki island resort I understand the helicopter has a luggage allowance of 15kg pp which given we are on a 2 week holiday we will of course have more than 15kg to travel with. So my current questions are: Are we able to take one bag of 30kg and leave the remaining luggage with PIA - And is it secure? Do PIA offer a free transfer from Westin resort to the departure? Where does the seaplane land on it's return and from there how would we get back to collect our bag? and lastly Where are PIA based as once we land back we'll need to head to Nadi international airport Many Thanks Ryan
13 July 2017|
AnswerShow all 7 answers
Response from Alison F | Property representative |
Hi all, I am the marketing manager for PIA. Ryan, could you please send me your booking ref number so that I can get a good handle on your requests. The Westin will be able to steer you in the direction of transport to the... More
1
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