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Traveller Overview
  • Excellent67%
  • Very good0%
  • Average0%
  • Poor0%
  • Terrible33%
6 May 2019
“Everything perfectly”
17 Aug 2019
“DO NOT USE!! CANCELED ON US 12 HOURS BEFORE TOUR! WILL CANCEL ON YOU IF THEY CAN MAKE MORE $ ON OTHER TOUR!”
About
Cracow Top Tours is a transport and tourist company operating in Krakow and the surrounding area. We organize tourist trips and transport people to selected places, including transfers to the airport.
Contact
Michala Bobrzynskiego, Krakow 30-348, Poland
Website
+48 793 391 418
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Cracow Top Tours Tours and Tickets
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Reviews (21)
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1 - 10 of 17 reviews
Reviewed 3 weeks ago via mobile

I would highly recommend this tour as the taxi picks you up at your accommodation and your not stuck on a bus for hours. Our guide Gregor was exceptional. He spoke good English, was very polite and friendly and took really great care of us....More

1  Thank Loughatorick
cracowtoptours, General Manager at Cracow Top Tours, responded to this reviewResponded 2 weeks ago

Thank you for your comment. Every positive opinion of the trip with our company Cracow Top Tours is a satisfaction that our team is doing a good job. We are glad that you had a good time with our driver and that you could get...More

Reviewed 3 weeks ago

We were collected from our hotel by MARIUSZ. He was prompt, informative and a joy to travel with. His English was excellent; he looked after us well and we had a good rapport with him. The tour is incredibly moving; absolutely heartbreaking. This is the...More

Date of experience: September 2019
1  Thank maria_williams33
cracowtoptours, Public Relations Manager at Cracow Top Tours, responded to this reviewResponded 2 weeks ago

Thank you for your comment. It's good to hear that the next travelers with our company Cracow Top Tours are satisfied with the time spent on the trip. For us it is very important that your experience and satisfaction are at the highest level. That...More

Reviewed 11 September 2019

We had a really good day with Gregor. He picked us up on time. He is a very nice young man (a bit quiet and shy though). We had to alter our tour in Wadowice because the day before we were already there and visited...More

Date of experience: September 2019
Thank pasky777
cracowtoptours, Public Relations Manager at Cracow Top Tours, responded to this reviewResponded 2 weeks ago

Thank you for your comment. Every positive opinion of the trip with our company Cracow Top Tours is a satisfaction that our team is doing a good job. We are glad that you had a good time with our driver and that you could get...More

Reviewed 7 September 2019

This is a tour everyone should do at least once in their lifetime. The guide we had was excellent am only sorry I don't remember his name but he was so informative. There really is not a lot i can say about this tour but...More

Date of experience: August 2019
1  Thank CarolineTodd_11
cracowtoptours, Public Relations Manager at Cracow Top Tours, responded to this reviewResponded 8 September 2019

Thank you for your opinion. The Auschwitz-Birkenau Museum is a place full of suffering and difficult experiences. It is worth visiting this place at least once in your life to understand the burden of World War II and the horror that people lived through.

Reviewed 30 August 2019

Our tour was booked with our Australian travel agent -we had clear communication regarding our pick up, flexibility regarding our lunch break, no waiting in queues at the Salt mine or Auschwitz (both were very busy in peak season) - Grigor chatted when we wanted...More

Date of experience: August 2019
1  Thank sariban
cracowtoptours, Manager at Cracow Top Tours, responded to this reviewResponded 2 September 2019

Thank you for your opinion. We are very pleased that you are satisfied with the trip from Grigor.

Reviewed 30 August 2019 via mobile

A powerful and sobering tour with a remarkable young driver. We knew we would be moved by our visit to Auschwitz-Birkenau; we did not expect our driver, Marious, to be so thoughtful, so articulate and simply so available to us at every turn. His lively...More

Date of experience: August 2019
1  Thank seniortravels1
cracowtoptours, Manager at Cracow Top Tours, responded to this reviewResponded 2 September 2019

Thank you for your opinion. We are very pleased that you are satisfied with the trip from Marious.

Reviewed 21 August 2019 via mobile

Highly recommend this tour, our driver was lovely and spoke very good English, was very efficient and looked after us. The tour was heartbreaking but something everyone must see.

Date of experience: August 2019
1  Thank Alm200881
cracowtoptours, Manager at Cracow Top Tours, responded to this reviewResponded 21 August 2019

Thank you for your opinion. Auschwitz is a place containing a painful and difficult history, full of human suffering. It is very important to visit this place and to remember what happened and how terrible period in the history of mankind was World War II.

Reviewed 19 August 2019 via mobile

Very good time in this park, i strongly recommend for everybody, for familes, Young people and as well for adults. The bestMore

Date of experience: August 2019
1  Thank Iga K
cracowtoptours, Public Relations Manager at Cracow Top Tours, responded to this reviewResponded 20 August 2019

Thank you for your opinion. This review allows others to visit what to expect at an amusement park. Energylandia is the largest amusement park in Poland, full of attractions for people of all ages. It's a place where you can have a good time and...More

Reviewed 19 August 2019

In August i took my family to Poland. I have never been to Auschwitz nor salt mine. Both sides were great, we got picked up from hotel in Krakow got to both places no problem. Driver was very nice, spoke English so communication wasn't the...More

Date of experience: August 2019
3  Thank Adam1984ldn
cracowtoptours, Owner at Cracow Top Tours, responded to this reviewResponded 19 August 2019

Thank you for your opinion. We always try to do trips at the highest level. We are looking forward to your return visit in the future.

Reviewed 17 August 2019

Ruined Our Vacation in Krakow! Booked through Trip Advisor/Viator 4 weeks in advance. 12 Hours before the tour for Czestochowa we received notification from Trip Advisor /Viator that "CRAKOW TOP TOURS" canceled our tour. Of course 12 hours out every tour in Krakow is booked...More

Date of experience: August 2019
2  Thank 111familyman111
cracowtoptours, Owner at Cracow Top Tours, responded to this reviewResponded 3 days ago

Your opinion is not entirely true and does not reflect the real relationship that we had when booking the trip with our company. I would like to clarify the situation. Let's start by explaining the reason for the cancellation. The trip was canceled because you...More

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