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Stromma Stockholm Excursions: Tours & Tickets

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  • Excellent14%
  • Very good20%
  • Average20%
  • Poor24%
  • Terrible22%
5 Jun 2019
“Historical Canal Tour”
18 Aug 2019
“To be avoided”
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Gustav Adolfs Torg, Stockholm 111 49, Sweden
Norrmalm
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+46 8 120 040 00
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Stromma Stockholm Excursions Tours and Tickets
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The only good thing I can say is that when pressed they did provide a refund. We bought tickets for the hop on hop off bus and our experience was terrible. The buses were late or never arrived, they were re-routed for a festival bit even the staff didnt seem to know where they
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Response from Strommagroup, Kundansvarig at Stromma Stockholm Excursions
Responded 20 Aug 2019
Hi, and thank you for your review. I'm sorry to hear that you had a bad experience. We are continuously trying to get better and your opinions are important in this work. You can always contact our customer service for support. I hope you had a nice stay in Stockholm regardless! Best regards, Erika
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11 hours cruise to see plenty of island but mostly un interesting, the whole thing should of taken a max of three hours the rest was tiring with a ship that is not comfortable at all. Service was great and food was also good, my suggestion take a shorter cruise through around
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Response from Strommagroup, Kundansvarig at Stromma Stockholm Excursions
Responded 7 Jul 2019
Hi, and thank you for your review, I am so sorry to hear that we failed to live up to your expectations.But I am glad to hear that you enjoyed the service and food on board. I hope you enjoyed your stay in Stockholm! Kind regards, Erika
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We bought 4 tickets from Stromma company's representative in the port on hop-on hop-off bus and boat for two days. However we got across the following problems: 1. We were provided only 1 ticket for all four adults so that we couldn't travel separetly which caused many problems
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Response from Strommagroup, Kundansvarig at Stromma Stockholm Excursions
Responded 26 Jun 2019
Hi, and thank you for your review. I'm sorry to hear that you had a bad experience. We are continuously trying to get better and your opinions are important in this work. When you by a ticket online you get one ticket for the whole company. If you want one for each customer you can always contact our customer service or visit one of our ticket booth so we can help you with the matter. Regarding the rest of the review we refer to the email with Strommas Sales Manager. I hope you had a nice stay in Stockholm regardless! Best regards, Erika
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+1
This specific tour I took was average. The guide information was pre-recorded and played through overhead speakers. It wasn’t as personal. The ticket and information I printed out from the email I received confirming my booking, did not provide enough details. The meeting
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Response from Strommagroup, Kundansvarig at Stromma Stockholm Excursions
Responded 12 Jun 2019
Hi, and thank you for your review. I'm sorry to hear about your experience. We are continuously trying to get better and your opinions are important in this work. I hope you had a nice stay in Stockholm! Best regards, Erika
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+1
We did the Canals boat trip for 50 minutes. It was so peaceful onboard the boat. It was clean and tidy. Lots of languages to choose from to hear the points of interest. The lady at the ticket booth was so helpful too :) tomorrow we are doing another tour for sure.
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Response from Strommagroup, Kundansvarig at Stromma Stockholm Excursions
Responded 27 May 2019
Hi, and thank you for your review. I´m glad to hear that you enjoyed the tour and the audio on the boat. And that you got good service from our staff :) Welcome back! Best regards, Erika
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Nearby
Norrmalm
Norrmalm is Stockholm’s most central and busiest
neighborhood. It’s home to the main shopping street,
Drottninggatan, and to Stockholm icons like the
Sergels Torg glass obelisk, the famous Hay Market with
its Carl Milles sculptures, and the Hötorget
Skyscrapers, a sight on every other Stockholm
postcard. Norrmalm is also home to Sweden’s most
traditional department stores Nordiska Kompaniet and
...More
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