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Certificate of Excellence
Traveller Overview
  • Excellent72%
  • Very good16%
  • Average4%
  • Poor3%
  • Terrible5%
Travellers talk about
“venice airport”(11 reviews)
“tuscany tour”(12 reviews)
About
At ItalyXP our vision of the best trips to Italy is all about eXPeriences. Whether visiting the Sistine Chapel or taking an excursion to Etna, the best memories of your visit to Italy start with eXPeriences. We'll set you on the right track to...more
Certificate of Excellence
Suggested duration: 2-3 hours
Contact
00198 Rome, Italy
Website
+39 06 5656 7418
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ItalyXP Tours and Tickets
from US$ 109.87
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from US$ 92.67
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from US$ 92.67
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Reviews (389)
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All reviews marco polo airport venice airport tuscany tour day trip gondola ride escorted tour small group tour wine tasting villa d'este full day tour amalfi coast local guide meeting point skip the line tickets excellent tour highly recommend this tour pasta
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1 - 10 of 314 reviews
Reviewed 2 days ago

My disabled wife and I so appreciated the Vatican tour by Isabella. She was knowledgeable, considerate, and personable. Skip-the-line tickets and the courtesy afforded my wheelchair-using wife (thanks to Isabella's excellent Italian and English) made this tour the most accessible of our entire 13-day trip....More

Date of experience: October 2019
Thank SDMichele50
Reviewed 3 days ago

We extended our stay in Italy to do this tour. We had a fantastic time. We saw all the sites as advertised. It was beyond our expectations. The hotel, included meals, and tour activities were excellent. We were definitely pleased and feel we got great...More

Date of experience: October 2019
Thank 52bent
Reviewed 6 days ago

This was a full day, semi-private tour for our family of 5 with young teens and we picked up two other participants; drive was in a comfortable van and the guide was knowledgeable and helpful regarding the towns visited. It was expensive but we had...More

Date of experience: October 2019
Thank 5HK-Family5
Reviewed 1 week ago

Very well organized friendly and responsive to all needs. We booked 5 tours. We've done all 5. They have all been excellent. All good without any problems. We visited Naples, Venice, Florence,Pompeii, The vatican and the Coliseum with ItalyXP. Could not be happier. Well worth...More

Date of experience: October 2019
Thank Tcorujo722
Reviewed 2 weeks ago

Overall the tour was good - the guide spoke English well and the driver was fantastic. I emailed before going on the tour and asked how much free time we get in each city - and I was told (via email) it was about 2...More

Date of experience: October 2019
Thank Nsb1130
Reviewed 2 weeks ago

tl;dr: Book with a different tour company Pompeii and Herculaneum are both well worth visiting--this review is of the tour company, not the destinations--the destinations are both fascinating. My husband and I were very disappointed in this disorganized and poorly run tour. Our shuttle driver...More

Date of experience: September 2019
Thank bethohio3
Reviewed 4 weeks ago

Very enjoyable tour. The guides were the best - full of enthusiasm and very helpful. I would surely recommend this tour.

Date of experience: May 2019
Thank Brinder R
Reviewed 4 weeks ago

A must do for the Amalfi coast!! We had 10 people on the boat which was just the right amount. Our guide, Fabio, pointed out all the sights along the way and was on hand with his home made lemoncello! One of the best days...More

Date of experience: September 2019
Thank kirstymac123
Reviewed 12 September 2019

The tour company picked us up from our hotel in Taormina and drove us to Mt. Etna. Along the way he spoke about the area and volcano activity. The tour guide is a geologist and was able to talk in depth about the different layers...More

Date of experience: September 2019
Thank Michele H
Reviewed 2 September 2019

Wonderful tour! Our guide, Florin, was very attentive to our needs and helped us have an amazing experience. The cathedral in Orvieto didn’t disappoint, and the main cathedral in Assisi was fabulous. Note there is a lot of climbing and walking in Assisi. If you...More

Date of experience: August 2019
Thank Michelle0515
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Questions & Answers
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Beth W
Note from bethohio3: When I contacted ItalyXP, they explained to me that are an aggregator and work with a lot of vendors, and this tour was given by one of those vendors. They communicated with the vendor, who confirmed there were 54 people in one tour group in Pompeii, but the vendor claimed the tour left on time, that the tour was fine, and that the food was fine. ItalyXP requested I remove my negative feedback from TripAdvisor (since it hurts their on-line reputation) and offered to refund my money themselves, since the vendor refused. I accepted the offer to refund my money, but not to remove the negative feedback. Although it was a specific vendor that was the issue, I believe my review is still valid and it is unfair to TripAdvisor users to remove a negative review. It's been a couple of days and I haven't heard back from ItalyXP about a refund.
18 October 2019|
AnswerShow all 3 answers
Response from BluePointer | Reviewed this property |
We used ItalyXP for transfers only, not escorted tours, and they were excellent. Couldn't have asked for better service. I read your review, and I see nothing offensive about it - it was your experience, and readers... More
0
Votes
mulliganperalta
13 March 2018|
Answer
Response from rickmB9191AL | Reviewed this property |
Yes, all services are subcontracted. Do not know what consumer legal protections are under Italian law
0
Votes
mulliganperalta
13 March 2018|
Answer
Response from CityPrincess_12 | Reviewed this property |
No sorry.
0
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