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Traveller Overview
  • Excellent0%
  • Very good0%
  • Average50%
  • Poor0%
  • Terrible50%
8 Jul 2019
“Expensive Yet Limited & Crowded Lounge”
4 Sep 2019
“Bad service from new My Lounge Brisbane”
About
Found in major airport hubs in the UK and Australia. The House is the home of jet-set lounging. You can expect elegant world dining, our most extensive bar menu, and a range of lounge areas all matched with our standout attentive service.
Contact
44 Carnaby Street, London W1F 9PP, England
Website
+44 20 3283 8449
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Reviews (36)
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1 - 10 of 36 reviews
Reviewed yesterday

I took my family into the lounge at the airport whilst waiting for my flight. The choice of foods was average but it passed the time. Disappointed with the range. Only when I got home and my next credit card statement came in, did I...More

Date of experience: July 2019
Thank Mark R
Reviewed 2 days ago

I had heard positive reviews of Etihad and their lounges but was disappointed. Although the lounge compares favourably to a US Domestic lounge, it compares poorly with a Qatar Airways, Emirates or Singapore Airlines lounge. Staff service was slow even though lounge was not busy....More

Date of experience: September 2019
Thank PaulDrinkwater
Reviewed 3 days ago via mobile

Bad start. The woman manager served three people who came after me as I wasn’t standing in the right place at the bar. Second. Reception didn’t explain ordering procedure - I was handed a menu card and told to go to the bar. Third. As...More

Date of experience: October 2019
Thank Andrew C
Reviewed 4 days ago via mobile

I was travelling with 4 friends for our yearly get together as we all Iive in different places. We decided to depart our homes early and book the lounge We checked in online as advised to do. We booked for 2 hours in the lounge...More

Date of experience: October 2019
Thank ashtonnikki
Reviewed 4 days ago

We visited this lounge on 27th September before our flight and all I can say is Wow. It totally exceeded our expectations, the breakfast was freshly cooked and we had some glasses of Champagne. Front of house was a man named Elvis and he offered...More

Date of experience: September 2019
Thank Tina O
Reviewed 4 days ago via mobile

We booked the club rooms as we normally use no1 lounge but thought this might be worth a try. We were not disappointed. We had the fast track security which was helpful. We bought our duty free on route so when we got to the...More

Date of experience: October 2019
1  Thank Pavil
Reviewed 5 days ago via mobile

Crowded, noisy, messy tables, spilled juice at food bar, no glasses for juice, flies, unable to get to bar, expensive seat and visit to loo. Would definitely not recommend. I wasted my money. Will not be using again.

Date of experience: September 2019
Thank Sackerstraveller
Reviewed 1 week ago

Don’t waste your money!!! We were so disappointed. Definitely the champagne lounge didn’t live up to expectations. After waiting to be seated we were seated in a really cold room. I did ask to be moved but there was no space. So I asked if...More

Date of experience: September 2019
Thank Julia R
Reviewed 2 weeks ago via mobile

We booked the Clubrooms and paid for the upgrade for the champagne package. The table service was exceptional and they didn’t miss a beat. I expected that they’d be stingy with the drinks but they were on hand to keep your drinks filled and were...More

2  Thank battyet
Reviewed 2 weeks ago

Here now.sat here for 30 mins with a dirty table.?Was here a couple of years ago and has gone hill. Only allowed one item now from the menu. If your hungry eat before you arrive. Chicken and chorizo is served in a small bowl, ideal...More

Date of experience: September 2019
Thank Johnwwwwwww
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