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Traveller Overview
  • Excellent67%
  • Very good33%
  • Average0%
  • Poor0%
  • Terrible0%
7 Aug 2019
“Brilliant”
1 Mar 2019
“Excellent Trip”
About
We are a fun energetic company providing tours from Toronto to Niagara Falls. We have safe, reliable vehicles and guides we are certified and licenced by the Nagara Parks Commission
Contact
100 King St West, Toronto, Ontario M5H 1A1, Canada
Website
+1 877-238-9429
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Tour To Niagara Falls Tours and Tickets
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Reviews (26)
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1 - 10 of 24 reviews
Reviewed 4 weeks ago

I booked the tour for 3 people on short notice, for the day after. To try and arrange meeting details, I sent an email, no response after a few hours, I then tried to call the phone number, only to reach a voicemail every time...More

Date of experience: September 2019
1  Thank Erwan A
Cruiser817226, Guest Relations Manager at Tour To Niagara Falls, responded to this reviewResponded 3 weeks ago

Dear Erwan A, Thank you for taking the time to write us a review! We are sorry to hear about this experience you had! As the vehicles are subject to change based on the amount of guests that enjoy our tour, we brought out the...More

Reviewed 11 September 2019

My sister and I went on this tour. It was actually amazing. We needed more time actually at the falls and the area. Will definitely go back and stay a night there. The clock stop and little chapel in my opinion were not needed. would...More

Date of experience: August 2019
Thank Shardae H
Cruiser817226, Guest Relations Manager at Tour To Niagara Falls, responded to this reviewResponded 14 September 2019

Dear Shardae H, Thank you for your wonderful rating and review following your experience with us to Niagara Falls! We are delighted to hear that you and your sister found this tour amazing and great! Thank you for choosing Tour to Niagara Falls and we...More

Reviewed 28 August 2019

Kevin and Lisa are fantastic! They went above and beyond! The bus is climate controlled and comfortable. Kevin did a great and charming job of informing us about highlights on route and at the falls.More

Date of experience: August 2019
Thank Ronnyt3
Cruiser817226, Guest Relations Manager at Tour To Niagara Falls, responded to this reviewResponded 2 September 2019

Dear Ronnyt3, Thank you for your excellent rating and review following your experience with us to Niagara! We are so glad Lisa and Kevin went above and beyond to ensure your Tour was a memorable one! We look forward to welcoming you again! Yours in...More

Reviewed 25 August 2019 via mobile

So first up is the pick-up location... its not specific enough. Its on the square west of the hotel and south of the Tim Hortens. Then second is the point of not knowing which tour operator to look for... we had 'VIP tours', very comfortable...More

1  Thank RikkieC89
Cruiser817226, Guest Relations Manager at Tour To Niagara Falls, responded to this reviewResponded 27 August 2019

Dear RikkieC89, Thank you for taking the time to write us a review! We are so glad to hear that you enjoyed the Tour with our guide Kevin. We are sorry to see that we did not hit the 5 star mark. As we did...More

Reviewed 8 August 2019

This was a real up close tour of the Niagara Falls by boat. The falls themselves are amazing, with an awesome weight of water and the boat gets right below the deluge. It’s all very well organised and professional, with good waterproofing to keep you...More

Date of experience: August 2019
Thank Geoff M
Cruiser817226, Guest Relations Manager at Tour To Niagara Falls, responded to this reviewResponded 8 August 2019

Dear Geoff M, Thank you for your review following your Niagara Tour experience with us. We are delighted to hear that you found the tour well organized and professional! We are sorry to see that we did not hit the five star mark, though we...More

Reviewed 5 August 2019

Viator/Trip Advisor took $300.93 from us for the 3 tickets of the falls/winery. We went to the Sheraton (the pickup point) 1 hour early. We waited . . . and waited . . . . We repeatedly phoned the tour company and NO ONE ANSWERED!...More

Date of experience: August 2019
Thank Kelly L
Cruiser817226, Guest Relations Manager at Tour To Niagara Falls, responded to this reviewResponded 8 August 2019

Dear Kelly L, Thank you for taking the time to write such a detailed and thorough review! We are delighted to hear that you were at the correct pickup point an hour early, at the Sheraton, where we pick up all of our Niagara guests....More

Reviewed 1 August 2019 via mobile

Our tour guide, Kevin, was amazingly friendly and very genuine! He knew we were waiting for the tour and checked us in so we didn’t even have to search for which bus we needed to get on. The bus was comfortable and the narration was...More

Date of experience: July 2019
Thank Rachael V
Cruiser817226, Guest Relations Manager at Tour To Niagara Falls, responded to this reviewResponded 6 August 2019

Dear Rachael V, Thank you for your perfect rating and review following your experience with us! We are thrilled to hear that Kevin was amazingly friendly and genuine! We are also really glad you enjoyed the narration en route. Thank you, and we look forward...More

Reviewed 8 July 2019

We had a wonderful experience on this tour. Once at the Falls things go very quickly and it can be easy to lose the group, but that is only because of the popular tourist attractions. The winery and boat tour were both excellent. Highly recommend....More

Date of experience: July 2019
Thank Allison C
Cruiser817226, Guest Relations Manager at Tour To Niagara Falls, responded to this reviewResponded 13 July 2019

Dear Allison C, Thank you for your perfect rating and review following your experience with us at Tour to Niagara Falls! We are thrilled to hear that you had a wonderful experience on this tour. We are also thrilled to hear that you enjoyed winery...More

Reviewed 17 June 2019 via mobile

We took the trip with in mid june and i am happy to share that it was amazing! Our guide was very friendly and knowledgeable.. we had a great time..More

Date of experience: June 2019
Thank Komal1301
Cruiser817226, Guest Relations Manager at Tour To Niagara Falls, responded to this reviewResponded 21 June 2019

Dear Komal1301, Thank you for your perfect rating and review following your experience with us at Tour to Niagara Falls! We are absolutely delighted to hear that you thought your guide was friendly and knowledgable. Thank you and we look forward to welcoming you again!...More

Reviewed 13 June 2019 via mobile

I honestly thought this tour could not be any better. Grant and Lisa were a great help and couldn’t do anymore for us. Thank you so much for the lovely trip.More

Date of experience: June 2019
Thank aimeeod16
Cruiser817226, Guest Relations Manager at Tour To Niagara Falls, responded to this reviewResponded 16 June 2019

Dear aimeeod16, Thank you for your perfect rating and review following your experience with us at Tour to Niagara Falls! We are absolutely delighted to hear that you thought Grant and Lisa were so accommodating! We are very glad that this tour could not have...More

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