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Certificate of Excellence
Traveller Overview
  • Excellent92%
  • Very good6%
  • Average0%
  • Poor1%
  • Terrible1%
26 Jul 2019
“Amazing experience and outstanding customer service!”
16 Jul 2018
“Vacations ”
About
We are a company that specializes in tourism transportation and private guided tours in the Riviera Maya. Our tours and excursions are planned and designed for small groups in your own language. We are committed to being the first to arrive to all...more
Certificate of Excellence
Suggested duration: More than 3 hours
Contact
Playa del Carmen 77717, Mexico
Website
+52 1 984 152 8454
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Tours La Riviera Maya Tours and Tickets
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Reviews (654)
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1 - 10 of 19 reviews
Reviewed 26 July 2019

This was our first time visiting Mexico and didn't know where to book excursions, most people say to wait until you get to your resort or hotel, but I'm happy we did our research and booked with this company ahead of time. From our first...More

Date of experience: July 2019
Thank Cecyrich
Reviewed 16 July 2018 via mobile

Wonderful city and beach... Good place for the family and couples... There are bars, discotecs, restaurants...

Date of experience: July 2018
Thank peggiarq
Reviewed 24 March 2018 via mobile

We had the most amazing time on the two tours we did. One of the best decisions we made. Small tour groups of 6 people made it very personal and friendly. The owner of the company made sure we were happy. Professional, on time, knowledgeable...More

Date of experience: March 2018
1  Thank Diana N
Reviewed 21 June 2017 via mobile

My first real vacation ever, we decided to go to Playa del Carmen, Quintana Roo. Met up with a tour company called Tours la Riviera Maya, we had the most amazing time with great people from all over the world. We went snorkeling in a...More

Date of experience: June 2017
Thank Bigcoco1987
Iratxe R, Propietario at Tours La Riviera Maya, responded to this reviewResponded 17 August 2017

Dear Bigcoco1987, Thank you very much for sharing your tours experience you had with us with others here on TripAdvisor. We loved to read that you enjoy all the destinations, food and the visit to the Island and most importante that you and your whole...More

Reviewed 26 April 2017

I found Omar's web site through TripAdvisor and found it to be the nicest site for tours in the area. I called him and spoke at length about a couple of tours before deciding on the trip to Bacalar. Omar and Manuel picked us up...More

Date of experience: April 2017
Thank fijinigel1989
Iratxe R, Owner at Tours La Riviera Maya, responded to this reviewResponded 26 April 2017

Dear Debnige, It is a pleasure to read your kind words, thanks for taking a few minutes of your valuable time sharing your exquisite opinion with the entire TripAdvisor community, without a doubt the best reference in the world of vacations before scheduling a trip....More

Reviewed 19 March 2017

We took a tour of Tulum, Cenote, Coba, and Paradiso beach 2weeks ago. We chose this tour company after reviewing other tourists remarks regarding their experience and knowledge as well as their professionalism.We were NOT DISAPPOINTED!!!! They picked us up from our resort right on...More

Date of experience: March 2017
Thank cruisequeen1947
Iratxe R, Owner at Tours La Riviera Maya, responded to this reviewResponded 28 March 2017

Dear Cruisequeen1947, Thank you so much for taking the time to share your experience with the TripAdvisor community, we are glad to know that you had a great time and that everything was up to your expectations. Our commitment with our guest is to always...More

Reviewed 16 March 2017

The tour was awesome and Manuel was a great tour guide! Joaquin was a great driver as well! It was a nice mix of history and adventure. I enjoyed being in a small group, there was only 4 of us. Climbing the pyramid was an...More

Review collected in partnership with this attraction
Date of experience: March 2017
Thank Angela M
Iratxe R, Owner at Tours La Riviera Maya, responded to this reviewResponded 28 March 2017

Dear Angela M, It was a pleasure assisting you during your well deserved holidays, thank you so much for giving us the opportunity and for taking the time out of your busy schedule to share your experience with the Tripadvisor community. We are so happy...More

Reviewed 15 February 2017 via mobile

We had an excellent experience with our tour to Tulum/Coba/Akumal. Our guide Sr. Manuel was very knowledgeable, patient, and accommodating. We were a big group (14 people) of varying ages (2 years-67). We were provided with snacks and refreshments throughout the trip. We would definitely...More

Date of experience: February 2017
Thank Karina T
Iratxe R, Propietario at Tours La Riviera Maya, responded to this reviewResponded 18 February 2017

Dear Karina T, We really appreciate the time you spent to share your experience with us, and we thank you for your kind words on our TripAdvisor. We are grateful for your positive feedback about the excursion and we are happy to know that your...More

Reviewed 15 January 2017

We went to Tulum, Coba and Chichen Itza, it was a great experience with a very knowledgeable guide and a good driver. Thanks!More

Date of experience: January 2017
Thank Silof87
Iratxe R, Propietario at Tours La Riviera Maya, responded to this reviewResponded 29 January 2017

Dear omribarelli, Many thanks for taking time out of your busy schedule, we value your preference and we want to thank you for choosing Tours La Riviera Maya on your holidays. We are glad we have fulfilled your expectations and that you have enjoyed your...More

Reviewed 6 December 2016

We loved visiting Tulum, Coba, and Aukmul!!! Manuel was an amazing guide!!! He was very passionate about the culture. The lunch provided was one of the best meals we had on vacation!! We also did the catamaran to ISLA Mujures and that was super fun!!!More

Review collected in partnership with this attraction
Date of experience: November 2016
Thank AngelaandAda
Iratxe R, Propietario at Tours La Riviera Maya, responded to this reviewResponded 16 December 2016

Dear AngelaandAda, Thank you very much for sharing your tours experience you had with Tours La Riviera Maya with others here on TripAdvisor. We love to read that you enjoy all the destinations, food and the Catamaran ride and most importante that you and your...More

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Questions & Answers
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Rmooney121
15 January 2017|
Answer
Response from Iratxe R | Property representative |
Dear Rmooney12, Thank you for contacting us, we will be more than happy to help you. To give you a more personalize assistance you can contact us in our San Diego line 619 374 1388. Best Regards, Iratxe Rodríguez
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