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Traveller Overview
  • Excellent75%
  • Very good0%
  • Average25%
  • Poor0%
  • Terrible0%
20 Jun 2019
“Amazing day, amazing history!”
6 Mar 2019
“Wonderful people. Great experience ”
About
TourBalloon, takes you on a guided visit to the world famous archaeological site of Chichen Itza. Travel in a comfortable panoramic transportation. Enjoy of the best regional food in our restaurant "Yaax Ki'in" and swim in the crystal waters of...more
Contact
Mza 2, Lt. 3b, Reg. 507 Avenida La Luna, Cancun 77533, Mexico
Website
+52 1 998 162 7779
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TourBalloon | Travel Activities Operator Tours and Tickets
from US$ 97.90
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from US$ 59.90
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from US$ 76.00
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Reviews (16)
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1 - 10 of 11 reviews
Reviewed 21 August 2019 via mobile

I loved the tour crew. Specially Rico, he went above and beyond to make sure we had a great fun time. Answered all of our questions. Also, the archeologists was very knowledgeable of the Mayan history at Chichen Itzá site. He did an awesome job...More

Date of experience: August 2019
Thank Destination714513
GillSoriano, General Manager at TourBalloon | Travel Activities Operator, responded to this reviewResponded 22 August 2019

Dear customer, We are so happy to know that you had a great experience with us. Thanks for taking some time to share with us your opinion. In the name of all of our staff have a great hug and remember that you will always...More

Reviewed 10 August 2019

The bus picked us up super early and spent an hour and 30 minutes driving around Cancun. No updates were provided as to why this was taking so long. We bought deluxe passes but the only discernible difference was a dodgy packed snack bag (reminiscent...More

Date of experience: August 2019
Thank Rebecca B
GillSoriano, General Manager at TourBalloon | Travel Activities Operator, responded to this reviewResponded 10 August 2019

Dear user Rebecca, Thanks for sharing your experience with us. It is important to mention that we kindly ask our clients to check the tour details like Itinerary, locations visited and timing for stays and stops. Maybe this way you could have saved the feeling...More

Reviewed 31 July 2019

My husband and I were looking forward to discover the mayan culture in a practical and complete way, so we've decided to give a try for a guided tour searching in tripdavisor instead of renting a car and stress out with time driving from Cancun:...More

Date of experience: July 2019
Thank XucunostliM
Reviewed 23 July 2019 via mobile

Was a great experience! Ana explain everything you need to know before the trip. Really nice and helpful people!More

Date of experience: July 2019
Thank Ggm113
GillSoriano, General Manager at TourBalloon | Travel Activities Operator, responded to this reviewResponded 29 July 2019

Dear user Ggm113, We are glad to know you had a good experience with Tourballoon Travel. We do our best to make you feel confident and safe with us. Thanks for sharing, your opinion and review are extremely valuable for us to keep growing. In...More

Reviewed 21 July 2019 via mobile

My family was staying for a couple of days and took this tour and during their stay, there was a bus accident. Naturally I was very concerned it may have involved my family. I called frantically and the tour employees were incredibly kind and not...More

Date of experience: July 2019
Thank MoniMal21
GillSoriano, General Manager at TourBalloon | Travel Activities Operator, responded to this reviewResponded 23 July 2019

Dear MoniMal21, For us the priority is our clients. We work to make it feel we are always there for any kind of circumstances. We do know how if feels when your beloved ones are out of your reach, so we make that breach and...More

Reviewed 21 June 2019

Great day swimming at cenote Samaal, Chichen Itza tour and stopping in Valodolid. So much history, so much beauty, such great guides. With a little imagination you could send yourself back thousands of years and lose yourself for moment in history.

Date of experience: June 2019
Thank lukey73
GillSoriano, General Manager at TourBalloon | Travel Activities Operator, responded to this reviewResponded 21 June 2019

Dear User lukey73, We are so glad that you have enjoyed our tour. Thanks for sharing your opinion with us. A big HURRAY for you from all our staff! Kind regards.

Reviewed 7 April 2019 via mobile

1 day tour to chichen itza (and other tourist spots) was the best part of our trip to Mexico. The bus was extremely comfortable and punctual. The tour guides Henry and Milan are great and taught us amazing things about the Mayan culture. I would...More

1  Thank ankitagr2010
GillSoriano, General Manager at TourBalloon | Travel Activities Operator, responded to this reviewResponded 12 April 2019

Dear Visitor, Thanks for your time to share with us your experience, we are always doing our best to provide the best quality service on our Tours & Activities. Remember that Mexico and the magic of its wonderful places will be always waiting for you...More

Reviewed 13 March 2019

There's no doubt Chichen Itza is a wonderful place. All my family had a great time. We had the opportunity to learn a lot of the Mayan knowledge and culture. It was a long day but it worth it. Our guide explain us a lot...More

Date of experience: March 2019
Thank mirtleJohnson001
GillSoriano, General Manager at TourBalloon | Travel Activities Operator, responded to this reviewResponded 14 March 2019

Dear User mirtleJo, Thanks for sharing with us your experience. Our priority will be always to make our clients spend the best time in the Mayan lands. Best regards

Reviewed 7 March 2019 via mobile

This company deserves 5 stars and more. The tour is large but the guides still find ways to make this a very personal experience. The cost is more than reasonable for what you get too. It was really good to go and see more than...More

Date of experience: March 2019
Thank Naseal
GillSoriano, General Manager at TourBalloon | Travel Activities Operator, responded to this reviewResponded 12 April 2019

Dear user Naseal, It makes us feel so proud when visitors like you appreciate the positive points of our services. We make a great effort to properly attend to all of you. Thanks for sharing your experience with us, remember that there's a lot more...More

Reviewed 3 March 2019 via mobile

This adventure was absolutely WONDERFUL. The staff was SUPER knowledgeable and friendly. The course of events flowed smoothly and A LOT of ground and culture was covered in one day. I left my custom Myan calendar on tour bus, and they brought it back to...More

Date of experience: March 2019
Thank Go548233
GillSoriano, General Manager at TourBalloon | Travel Activities Operator, responded to this reviewResponded 12 April 2019

Dear User BGLove, We are excited to know that you spent a wonderful experience with us. Our priority are our visitors. Thanks for sharing with us. We will always welcome you with wide open arms to discover the amazing magic of our country! Kind regards

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