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Gray Line Cancun: Tours & Tickets

Open today: 7:00 AM - 9:00 PM
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Certificate of Excellence
Traveller Overview
  • Excellent72%
  • Very good15%
  • Average2%
  • Poor3%
  • Terrible8%
Travellers talk about
“mayaland hotel”(75 reviews)
“mayaland tours”(42 reviews)
“tour guide”(96 reviews)
About
Gray Line Cancun is wholly owned and operated by Mayaland, Mexico’s Tourism Pioneer and a family enterprise since 1921. Born in Chichen Itza, we provide the best tours and experiences in the land of the Maya, offering a wide variety of sightseeing...more
Certificate of Excellence
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Hours Today: 7:00 AM - 9:00 PM
Contact
Calle Robalo # 30, Cancun 77500, Mexico
Website
+52 998 887 2495
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Gray Line Cancun Tours and Tickets
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Reviews (936)
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Traveller rating
547
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All reviews mayaland hotel mayaland tours tour guide small group tour yucatan explorer private entrance mercedes van light show buffet lunch juan carlos chichen itza mayan culture deluxe tour safe driver his knowledge playa del carmen bottled water
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1 - 10 of 792 reviews
Reviewed 2 days ago

What a great way to start and end a vacation! Our driver concierge was Samuel Aburto and he was FANTASTIC! He was so friendly and engaging and went out of his way to make us feel comfortable. I would highly recommend this company and Samual...More

Date of experience: October 2019
Thank Jamie A
Reviewed 3 days ago via mobile

My husband & I had the opportunity to travel & selected Yucatán Merida. Without a doubt, an amazing, beautiful & fascinating city. Part of our stay while in Merida, a must see is Uxmal! We truly enjoyed our visit to the ruin site & luckily...More

Thank Perezmyrna98
Reviewed 3 days ago

Booked this through trip advisor. The tour company when you arrive at the airport is known as "Mayaland". Very nice people. I booked a shared transfer, but Erik at the airport didn't want me to have to wait for the other guests, so he arranges...More

Date of experience: October 2019
Thank Andree G
Reviewed 1 week ago via mobile

I was told to pay an extra $20 when I got to the van. I told them that I already paid online and was then told that was a mistake and I would not be refunded. I spoke to the supervisor and some other collaborating...More

Date of experience: October 2019
Thank 979mrim
Reviewed 2 weeks ago

We booked Gray Line as a shuttle to and from the airport and our resort. Both times the drivers were very friendly and the vehicles were spotless! On the way back they even had an attendant who assisted us in getting our boarding passes, checking...More

Date of experience: September 2019
Thank Deja A
Reviewed 2 weeks ago via mobile

This is one of the best tours you can take in Mexico picked up by a Mercedes people carrier had it all to our selves for the hole day first went to a cenote where we only had to share it with four other people...More

Date of experience: September 2019
1  Thank markoS8063YK
Reviewed 3 September 2019

After I arrived, they told me they did not know I wanted to go to the ferry, they thought I wanted to go to Cancun. So because the ferry is a different zone, I had to pay double, this is BECAUSE they got the info...More

Date of experience: August 2019
1  Thank Pioneer15638
Reviewed 17 August 2019

My sister, niece and I choose the small group with Rosendo and I'm glad we did! Rosendo was very knowledgeable and informative about the Mayan history and the architecture of the Mayan is jaw dropping and amazing. I learned so much about their astrological practices...More

Date of experience: August 2019
Thank Amber B
chichenuxmal, Owner at Gray Line Cancun, responded to this reviewResponded 24 August 2019

THANKS ! Rosendo and all of us look forward to having the honor of your company in another of our UNIQUE experiences! Hasta la vista !

Reviewed 10 August 2019 via mobile

Gray Line was on time and even waited on us when we were6 hours late arriving to Mexico. I would recommend for reliable and clean transportation. Ricardo was very knowledgeable and gave us lots of good information and tips

Date of experience: August 2019
1  Thank shannont241
chichenuxmal, Owner at Gray Line Cancun, responded to this reviewResponded 23 August 2019

Ricardo and all of us THANK YOU for using our services. We look forward to having the honor of serving you again !

Reviewed 5 August 2019 via mobile

My boyfriend and I did the Chichén Itzá private tour. We were picked up on time by our driver, Samuel Aburto. He was very friendly and shared a lot of knowledge about the area: the history of Yucatán and surrounding states, well-known and less well-known...More

Date of experience: July 2019
Thank aariaz89
chichenuxmal, Owner at Gray Line Cancun, responded to this reviewResponded 24 August 2019

Gracias ! A century of service at YOUR service!

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Questions & Answers
Ask a question
Christina J
23 July 2018|
Answer
Response from CSGrayLine | Property representative |
Hi Christina. We appreciate your preference, in the archaeological zone of Chichen Itza to be in open land, the access is a bit complicated, even having large space, we recommend taking precautions. We will wait for you!
-1
Votes
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Christina J
19 July 2018|
Answer
Response from CSGrayLine | Property representative |
Hi Christina. Thank you very much for your preference towards us, in the archeological zone of Chichen Itza the accesses are very wide, but being in jungle area the whole journey is dirt and grass, take your precautions.
0
Votes
Google Translation
balatimer2000
9 December 2016|
Answer
Response from chichenuxmal | Property representative |
We only offer this service when using Mayaland Resorts, e.i.: The Mayaland Hotel & Bungalows; The Lodge at Chichen Itza and the Hotel Chichen Itza. Thanks for your inquiry. We hope to be of service to you !
0
Votes