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Great Exploration Tours - St. John Day Trip: Tours & Tickets

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Traveller Overview
  • Excellent40%
  • Very good0%
  • Average7%
  • Poor15%
  • Terrible38%
18 Apr 2019
“Pitiful”
10 Jan 2019
“Very poor company to deal with”
About
St. John is the Jewel of the Caribbean. Its picturesque views of tropical plants and emerald blue beaches is a perfect day trip. Because of its Virgin Islands National Park status, most of the island is un-touch. Our day trip is a safe and fun way...more
Suggested duration: More than 3 hours
Contact
00803-4288, St. Thomas
Website
+1 800-679-6501
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Great Exploration Tours - St. John Day Trip Tours and Tickets
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from US$ 290.00
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from US$ 54.01
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from US$ 42.01
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Reviews (16)
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1 - 10 of 15 reviews
Reviewed 19 June 2019 via mobile

Two families, 9 total in party. Kids aged 12-22. Came in on a cruise ship. Transportation available as soon as you walk in town. $6 round trip per person. Got on a large van that held 12 people. Was worried when we stopped at first...More

Date of experience: June 2019
Thank Jennifer K
Reviewed 8 May 2019

If you're coming from a cruise, when you first get to the place to buy tickets for the shuttle, it seemed a little disorganized. Once the shuttle got there, the driver was most helpful and courteous as we had to break down husband's scooter and...More

Date of experience: February 2019
Thank djo246
Reviewed 18 April 2019

We booked a half day trip with this company. The instructions for meeting at Crowne Bay after getting off a cruise ship couldn't have been more unclear. Our instructions said to meet at 8:30 for a 9:00 am ferry ride - across the street. The...More

Date of experience: April 2019
Thank kwebster2
Hambletstthomastour, Owner at Great Exploration Tours - St. John Day Trip, responded to this reviewResponded 19 April 2019

Dear Mr. Kwebster2, Thank you for pointing out the confusion with our instructions. We have made adjustments to our instructions so they are less confusing. Our records show our associate Shelley contacted you prior to your tour date to clear up any confusion with the...More

Reviewed 1 February 2019

We were instructed by the tour provider to meet our guide Vernon on the day of tour at end of the pier. So we arrive at the end of pier and there are 3 other couples also looking for Vernon. After about 10 minutes a...More

Date of experience: January 2019
4  Thank LaceyTravelers
Reviewed 10 January 2019

We recently took this excursion. The company was impossible to reach via phone. They did call back, but often well after the original call. While going over the mountain, the driver was actually surfing Facebook. The agent we spoke to on the phone, Shelley, had...More

Date of experience: January 2019
Thank donnat125
ShelleyVIRock, Manager at Great Exploration Tours - St. John Day Trip, responded to this reviewResponded 11 January 2019

Dear Donna, As a family-owned business operating for the past twenty-five years, we have worked with some of the top names in the industry, Our company offers all our customers a safe and fun way to explore the Virgin Islands by providing high-quality unique tour...More

Reviewed 9 January 2019

This is the worst company we have ever dealt with using Viator. Here is the story. Our boat was late getting into port, which caused delays, understandable. Our driver chose to leave as soon as we arrived, leaving another family behind. Felt bad for the...More

Date of experience: January 2019
Thank Keith T
ShelleyVIRock, Manager at Great Exploration Tours - St. John Day Trip, responded to this reviewResponded 10 January 2019

Dear Mr. Keith, This is Shelley the person you spoke to over the phone As you stated in your review the driver handed you the wrong tickets. Instead of giving you adult tickets he mistakenly gave you children tickets. For this we apologize and quickly...More

Reviewed 4 December 2018

My trip was in September 2018, which sort of the off season. So I was able to get a more personalize tour of St. Thomas. The driver was local so I got to learn about the life style, the places where locals like to eat...More

Date of experience: September 2018
Thank SouthPaw52
Hambletstthomastour, Owner at Great Exploration Tours - St. John Day Trip, responded to this reviewResponded 5 December 2018

Thank you for your positive review. We are happy you enjoyed your tour with us, because we are locals we know the hidden gems of the islands. Our company is known for our unstoppable dedication to our clients, always making sure we create and nurture...More

Reviewed 2 December 2018

I was looking for a perfect tour last month and contacted Great Exploration Tours - St. John Day Trip. At first I was very hesitant because I am not used to do online booking. The customer service person was very accommodating and friendly. I should...More

Date of experience: November 2018
Thank Daryl B
Hambletstthomastour, Owner at Great Exploration Tours - St. John Day Trip, responded to this reviewResponded 3 December 2018

Dear Daryl B, Thank you very much for your positive review. We are happy you enjoyed your tour with us. We are known for our unstoppable dedication to our clients, always making sure we create and nurture a healthy, respectful and enjoyable environment for them....More

Reviewed 2 June 2018

I booked the St. John tour last September with this company. Now I realize that things were difficult due to all the hurricanes which is why I haven't reviewed this until now. These tour people did not show up to pick us up as planned,...More

Date of experience: September 2017
Thank phyllis4281
Hambletstthomastour, Owner at Great Exploration Tours - St. John Day Trip, responded to this reviewResponded 13 September 2018

Greetings Phyllis, This is the management with Great Exploration Tours. We appreciate our customers and stay in constant communication with them. This is why we find your review very surprising. Can you please give us more details as to what tour you had scheduled? We...More

Reviewed 4 June 2017

I truly do not know where to start. They totally made my family and I feel SOOO safe! We had a perfect time with this group. We loved Kenneth. He was so attentive to our needs and made sure we were taken care of. We...More

Date of experience: April 2017
Thank LaToya W
Hambletstthomastour, Owner at Great Exploration Tours - St. John Day Trip, responded to this reviewResponded 7 June 2017

Greetings LaToya, Thank you very much for your kind review. We appreciate our clients, we hope to make their vacation dreams come true. Unlike those big box tour companies we add the personal touch to our tours, we live on island and tourism is our...More

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