Thank you for you review. Awful? We’re scratching our heads. How is that even possible? Your tour was two hours long and included 1.8 miles of actual walking. This is a history tour. Not a modern accomplishment of the city tour. The architecture is covered on the Historic Homes tour. The Civil War tour has been our most popular tour for 25 years and we do add the highlights on this tour that everyone enjoys. Perhaps you should have booked one of our private tours that would have been crafted to meet your specific expectations.

Is this review some kind of joke? Our guides are highly educated and have years of experience giving tours. Surely this review was written in error! We reported this review to TripAdvisor so they can review it further.

Thank you for the review. I’m happy to clarify things. We are fortunate to be able to offer our tours in the “open-air”, an ideal way to more safely enjoy our city! While we do require our guides to remind every guest at the beginning of each tour, every single time, of the city of Savannah‘s request that masks be worn, sometimes, out of necessity, guests -and occasionally guides- will pause during the tour to take a drink or may temporarily remove their mask to breath after a jaunt, which is what appeared to be the case on this tour. If someone has temporarily removed their mask, we leave it up to the individual adult to check themselves and have not had an issue with guests agreeing to honor the suggested protocol overall. We wish you had had a better time! Please know, that on our tours, we don’t want to turn anyone away and sometimes, we have groups of up to 30 people, which is what the city allows (and, by the way, the use of voice amplification devices is strictly prohibited by city ordinance). If it would make you more comfortable and you would like to guarantee that your tour group is on the smaller side, we invite you to book one of our private tours, which is always an option! You can message the company for these alternative rates and opportunities. We strive to take care of our customers and, under the current climate, we do our very best to ensure a great time - and a safe time - is had by all!

We are very sorry to hear about your experience. But we are wondering if you were on the correct tour? Since you were late for your tour, the guide may have already started and tried to graft you into the tour. That’s my guess. Our guides are extremely experienced in the field of customer service and would never allow any guests to feel out of place. Perhaps we can explore this further and find out which tour company and tour guide you were with and have this negative removed at the same time. The guide was absolutely correct when addressing Lincoln street. It is not named after Abraham Lincoln!

Your guide gave the Savannah Stroll Historic tour and did include elements of the Civil War history in the tour. The Civil War material is told from the perspective of Savannah at the time of the War circa 1864. It is certainly not an apologetics tour given to pacify our current woke culture. It sounds like your concerns are more from a personal bias rather than historical accuracy. Never the less, our tours have been Travel Channel favorites for well over 25 years and we are delighted to have everyone take these award winning tours!