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All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory
5

All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory

By 9/11 Ground Zero Tour
Recommended by 98% of travellers
This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher
About
As one of the most significant moments in recent American history, the tragic events of September 11, 2001 changed New York City forever. Uncover this storied history of these somber events with this remembrance tour, complete with a visit to the National September 11 Memorial & Museum. Highlights include viewing the former World Trade Center site, visiting the FDNY Memorial Wall, and taking in the views from One World Observatory—with entry to all sights included.
from
₹9,284.68
per adult
Lowest price guaranteeReserve now & pay laterFree cancellation
Ages 0-99, max of 25 per group
Duration: 5h
Start time: Check availability
Mobile ticket
English
Highlights
  • Uncover the tragic events of September 11, 2001 on this guided history tour
  • Choose a departure time that's most convenient, in the morning or afternoon
  • Avoid crowds with skip-the-line entry to the 9/11 Memorial Museum—included
  • Enjoy panoramic skyline views, with included entry to One World Observatory
  • Professional, local guide with a personal connection to the events of 9/11
  • Timed Ticket Access to the 911 Museum
  • Entry to the One World Observatory
  • English Speaking Guide
  • Guided visit to 9/11 Memorial and Ground Zero
  • Entry/Admission - FDNY Memorial Wall
  • Entry/Admission - New York City
  • Entry/Admission - The National 9/11 Memorial & Museum
  • Entry/Admission - One World Observatory
What's not included
  • Gratuities
Departure details
  • St. Paul's Chapel, 209 Broadway, New York, NY 10007, USA Please meet our tour concierge at St. Paul's chapel on Broadway. They will be standing by the gate and will be wearing an orange hat. The chapel is between Fulton and Vesey streets on Broadway.
Return details
  • 9/11 Memorial Pools, 180 Greenwich St, New York, NY 10007, USA
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 5250P14
  • Confirmation will be received at time of booking
  • Tour operates rain or shine. A large portion of this tour is outdoors, so please dress appropriately and be prepared for the weather. The tour may be rescheduled in the event of poor conditions; in the rare case of downpours or unreasonable weather, the tour will be canceled and you will be offered a refund. However, the One World Observatory and 9/11 Museum tickets cannot be rescheduled since they are date/time specific
  • 9/11 Museum policy: You will get a timed entry into the 9/11 Museum. Depending on availability, your ticket may be for immediately after your walking tour conclusion or some time later. The museum reserves the right not to admit you if you are early or late. You cannot re-enter the museum. There is a security checkpoint upon entering the museum. All large bags will need to be left at the coat check. You can bring in food and beverages must consume them in the Atrium level. No flash photography is allowed. No talking on cell phones
  • Freedom Tower policy: Tickets are only available for a specific date and time and cannot be used at any other time. The date will be the same date as the selected tour date. Typically, the entry time for the 10:30am tour is 2pm; the 1pm tour typically has an entry time of 4:30pm. The actual entry time may vary based on availability. In the case of no availability, you will be notified by the local tour operator to select another date, another tour, or a refund
  • Most travellers can participate
  • Also note, in case you are approached by street booksellers, they are not affiliated with us.
  • This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund
  • This tour/activity will have a maximum of 25 travellers
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Which attractions will I visit with All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory?
During this experience, places you will visit include:Discover and book All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory on Tripadvisor
How much is All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory?
All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory price starts from ₹ 9,067.47. Discover and book All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory on Tripadvisor
What is the All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory cancellation policy?
All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory on Tripadvisor
Which company provides All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory?
All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory is hosted by 9/11 Ground Zero Tour. Read reviews, discover additonal experiences or contact 9/11 Ground Zero Tour on Tripadvisor. Discover and book All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory on Tripadvisor
If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 5250P14
Reserve your spot

Similar experiences

Itinerary
  • You'll start at
    St. Paul's Chapel
    209 Broadway, New York, NY 10007, USA
    Please meet our tour concierge at St. Paul's chapel on Broadway. They will be standing by the gate and will be wearing an orange hat. The chapel is between Fulton and Vesey streets on Broadway.
    See address & details
  • 1
    St. Paul's Chapel
    Stop: 15 minutes
    See details
  • 2
    The Oculus
    Stop: 15 minutes
    See details
  • 3
    FDNY Memorial Wall
    Stop: 15 minutes - Admission included
    See details
  • 4
    Survivor Tree
    Stop: 10 minutes - Admission included
    See details
  • 5
    The National 9/11 Memorial & Museum
    Stop: 2 hours - Admission included
    See details
  • 6
    One World Observatory
    Stop: 60 minutes - Admission included
    See details
  • You'll end at
    9/11 Memorial Pools
    180 Greenwich St, New York, NY 10007, USA
    See address & details
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About the operator
See all 11,943 reviews
9/11 Ground Zero Tour
11,943
United States
#11 of 1,368 Tours & Activities in New York City
  • Frances W
    Frances W
    0
    0
    9/11 ground zero tour.
    Daniel made the tour for us, he was very knowledgeable and sensitive to the subject. He answered everyone’s questions and was generally very pleasant.
  • JoyM322
    JoyM322
    0
    0
    The history of 9/11
    Jim was very informative and we enjoyed the tour very much!!the back ground knowledge of his was the best. His first hand knowledge
  • 357cyndis
    357cyndis
    0
    0
    Insightful tour
    John did an amazing tour. Giving personal insight. We did the optional Freedom tower observation as well. Beautiful views
  • 752leannj
    752leannj
    0
    0
    Jim Quinn is amazing!
    Much thanks to Jim for being an amazing guide. His own personal story combined with his knowledge and passion made this tour unforgettable. He made me feel like I was there on that horrible day. What a great experience! Thanks again Jim!
  • bobq257
    bobq257
    0
    0
    9/11 from a witness' perspective
    Jim Quinn was an outstanding guide. His personal perspective from that day as a witness was moving and unlike the previous tour I had taken. I am so happy we had Jim as our tour guide!
  • lorinb364
    lorinb364
    0
    0
    Wonderful Experience
    Jim was a perfect tour guide with first-hand experience and knowledge which he patiently and passionately shared with our group.
  • NorthStar58254068196
    NorthStar58254068196
    0
    0
    Awesome Guide - James Q.
    James Q. was an excellent tour guide. His description of 9/11 in NYC, from his perspective, was exceptional.
  • Journey313536
    Journey313536
    0
    0
    9/11 with Jim Quinn.
    We had the best guide with Jim Quinn. We had been at guidet tours in Denmark, Paris, London, San Fransisco and Sydney. But this was the best. He was very good and very entusiastic.
  • krystalb735
    krystalb735
    0
    0
    Perfect Tour with Engaging Guide
    Everyone in our group (from teens to grandma) thoroughly enjoyed this outdoor tour and learned so much. Our guide TIM was awesome!!! He navigated heavy history with light humor while being engaging the entire tour. So grateful that we opted for this heartfelt outdoor tour which complemented the indoor/underground museum experience beautifully. (Appreciated previous reviews that noted the food options inside museum are light café fare so we planned accordingly.)
  • Club33
    Club33
    0
    0
    Jaclyn was great
    Jaclyn was so knowledgeable and went at a pace to suit everyone, she was friendly and personable and made the experience all the more special for us.
  • Mark H
    Mark H
    0
    0
    Informative, fun, heart wrenching.
    Dave was a great guide. He kept us Informed, kept it interesting and enjoyable. There were a lot of relevant personal experiences that he added to enhance our understanding of the events of 9/11.
  • Odyssey622094
    Odyssey622094
    0
    0
    Great experience! Would highly recommend.
    After 22 years there were many things our tour guide Daniel shared with our group that we did know. Without the tour you will miss a lot. Daniel was the best tour guide that I have ever experienced.
  • jeffmQ2784XK
    jeffmQ2784XK
    0
    0
    Start your 9/11 visit with a tour
    Jim Q did a wonderful job - very informative and made it personal. Learned a lot about what happened that day as well as the memorial itself.
  • sportsdad11
    sportsdad11
    0
    0
    Excellent Tour
    The tour guide was very knowledgeable. He took the group all around the area, showed us pictures and answered all questions. He stopped at various locations allowing us to take pictures. After the tour, he directed us to the 911 Museum and the Observatory. I strongly recommend taking the time to go to the Observatory.
  • Karolina S
    Karolina S
    0
    0
    Great Tour,
    It was a great tour. The highlight of our trip. Jacklyn was very passionate and knowledgeable about her subject. She enjoyed sharing about the memorial. The Memorial was amazing and the Observatory incredible. I would recommend this tour.
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
5.0
1,211 reviews
Excellent
1,145
Very good
45
Average
11
Poor
5
Terrible
5
MCinKC
Kansas City, MO36 contributions
Must-See
Sep 2021 • Couples
An absolute must-see when in NYC. The all access ticket starts with a very well-done guided tour of the site and grounds of the memorial, and includes admission into the museum and the observatory tower. Our tour guide, Brian, did an outstanding job incorporating personal memories and local connections that were really meaningful and made for such a special tribute. Couldn’t ask for a better experience. (Tip: the first 90 minutes are all outdoors so dress warmly and be prepared for changing temperatures.)
Written 30 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Monica L
Texas64 contributions
Good Packaged Tour
Dec 2019
I always prefer guided tours. Generally you receive broader info than just listening to a audio tour. Our guide was pretty good. He was young though so I grew a little tired of his long rambling stories. It was post Christmas week so we took the early tour to avoid lunch time massive crowds. It was still extremely crowded but better I guess. It was a cold windy morning. The tour guide needed to be more conscious of that and not had us standing on the side of the church for 30+ minutes giving a tour intro. Hard to stay focused for 30 minutes when you are just standing and cold. Our tour visited the memorial site first and then guide ushered us to the museum and through the line. The normal line was so long so paying extra to skip the line is worth it. Same goes with One World. Anytime you go to NY during heavy travel times... pay extra skip the line fee for everything!
Written 5 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Louise B
1 contribution
Very Moving
Feb 2020
We chose to do all three attractions and this was definitly the right choice. Guide was there waiting for us, group size was just right ( about 20 people including our party of 4 ) The guilded tour with Daniel around the Trade Center was fantastic, he gave lots of information you wouldn't know unless with a tour. Daniel paced the tour perfectly, plenty of time to think and appreciate where you are and what you are seeing. Also he allows the appropriate time for any questions you may have ( which he could answer all questions asked ). Finally at the end of the tour Daniele tells you all about his personal experience of 911, therefore makes it very real and concludes the experience with a personal touch. Guided tour highly recommended.

After that,we went in the Museum, Guide had our tickets, walked us around to the correct entrance with no waiting in line. Museum is very moving and informative. We had a time slot to enter One World so straight in with no problems at all. The view from the observatory deck is amazing.
Written 9 April 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jmyhre21
1 contribution
Great trip with my Dad
Mar 2020 • Friends
Julia was our guide on the 9/11 tour. I had no idea what to expect. Julia did an extraordinary job. I leared more than I could have ever imagined. As an Oregonian, only watching on TV, seeing and hearing the experience, knowledge and facts was on point. My Dad and I thought our experience was started with such open arms of welcomeness. If anyone wants a tour guide that is friendly, personable, knowledgeable should reccomend Julia as their tour guide for the 9/11 tour. I truly felt moved after walking through this thoughtful experience. Thank you
Written 4 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Denise T
1 contribution
Ray was AMAZING
Oct 2021
Ray was our tour guide. He was phenomenal. The way he shared his personal experience and the compassion he had in sharing the story of the tragedy of 911 was heartfelt by all.

The only thing I would change is that our tour started at 2pm and he did say that we would be with him until 3:30pm. When we finally got into the museum we felt rushed because they close at 5pm. There was so much to take in and we felt like we didn't get to do that. I feel that anyone who is doing the All Access should not have tours later than 1pm. Just my food for thought.
Written 3 November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kathy T
7 contributions
A meaningful time at Ground Zero.
Jul 2021 • Couples
Out of the 3 activities I enjoyed Brian’s tour the best, which is the Ground zero tour. He was super nice and was very knowledgeable. My husband and I walk slow and he always made sure we were with the group before speaking. He brought the event’s of 911 to life in his personal memory and I found out things I never knew about. The museum was a bit crowded to push a wheelchair around in and I feel I didn’t get as much out of it as I could have. At the Freedom Tower, it would be real helpful if in front of what your viewing there were a description of what you were looking at. I vaguely knew some of the locations but half the time I didn’t know what I was looking at. Of course it didn’t help that it was poring rain and a fog was rolling in lol.
Written 5 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emma R
Wakefield, UK20 contributions
Great experience
Feb 2022 • Couples
Easy to find meeting point for the activity, guide was a little over zealous but in saying that, you got more insight to the tour and found out more background so would recommend the tour. Weather was damp and cold, wrap up warm as there is a lot of standing in one place whilst the guide presents. The OWO is fantastic and a real show stopper at the start. No long queues and worth the money. North and south pools can be viewed FOC so could just do that without the museum to keep costs down if you are on a budget!
Written 14 February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jerry L
4 contributions
Lopez review on 911 memorial tour with Ray Victor
We showed up at the chapel entrance for our tour. We met Ray and the rest of our tour. He waited for all parties and began speaking about the chapel and its importance thru this historic ordeal. He showed us pictures that were very dramatic and allowed us to experience the severity of this dark day. It was very interesting to hear his experience from a personal standpoint especially with all the incidents occurring around him. He instilled the frightening details of this horrific event that we all were taken aback of all New Yorkers having to go through this experience. The best part of the tour was how he asked questions to dispell any myths about this event and we essentially all got them wrong. He made sure we understood what actually occurred and helped set the record straight. Ray Victor was and is awesome. New York is lucky to have him..
Written 11 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vanessa M.
1 contribution
Tour with Tim for an Excellent Experience!
Mar 2022
Tim is an amazing tour guide! From the time we were greeted until our departure, my son and I felt engaged with the group and the history of events at the World Trade Center. And we weren’t the only ones that felt this way as Tim remembered the names of people within the group and gave people the opportunity to share their insights. He made sure that everyone was able to hear him speak as he divulged interesting facts about the location and events of 9/11. Additionally, he made sure that group needs were tended to such as restroom breaks. Tim’s New Yorker attributes (such as his accent and responsive demeanor) also gave the tour more validity. When we return to explore more of New York’s history, we will book a tour with Tim because in such a brief period, he made us feel connected to this beautiful city. We highly recommend Tim to anyone who asks and look forward to spending time with him again.
Written 16 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Catherine D
Thank you for your kind words. It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. We will be sure to pass this on to Tim. We look forward to seeing you again soon. Have a wonderful day!
Written 22 March 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sprout211
Chesapeake, VA774 contributions
Teenagers first New York Trip
This is my kids’ first trip to New York (ages 19 and 16). This was a must do for me. It was a cold day for much of the 90 minute tour but our tour guide Beth was animated and passionate enough to take the chill off. She is from Puerto Rico and a great guide. We ended up spending over 5 hours on site. The experience is a must do but we all felt emotionally and physically fatigued after so plan accordingly.
Written 15 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory provided by 9/11 Ground Zero Tour