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All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One World Observatory

Highlights
  • Tour Ground Zero and the National September 11 Memorial
  • Walk where the former World Trade Center once stood
  • Hear stories of tragedy and heroism
More
All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One World Observatory
From US$ 109.00
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  • Overview
  • What to Expect
  • Important Information
  • Reviews
Select Date and Travellers
10:30am DepartureMost Popular
10:30am Tour; 12:00pm Museum Entry; 2:00pm Observatory Entrance Tickets are for timed entry to minimize wait times.
From US$ 109.00
2pm Departure
2:00pm - 3:30pm Tour; 3:30pm - 5:30pm* Museum; 5:30pm - 6:30pm* Observatory; Tickets are for timed entry to minimize wait times.
From US$ 109.00
9:30am Departure
9:30am Tour; 11:00am Museum Entry; 1:00pm Observatory Entrance Tickets are for timed entry to minimize wait times.
From US$ 109.00
Overview
In remembrance of the events that took place on September 11, 2001, take this guided, 90-minute tour of Ground Zero and the 9/11 Memorial. Walk through the space of the former World Trade Center in New York City, and get a deeper understanding of the events that took place on that day. Your ticket also includes access to the 9/11 Museum, as well as the One World Observatory for panoramic views of the city.
What to Expect
In remembrance of September 11, 2001, this walking tour takes you through the former World Trade Center in New York City, where the events of 9/11 took place. You'll be guided by New Yorkers who have connections to that day, listening to their personal stories and touching accounts of the heroism of many others.

Ground Zero
Your tour starts at St. Paul's Chapel, the oldest public building in NYC still in continuous use, which miraculously survived the falling debris from the 9/11 attacks despite being one block away. It became a makeshift rescue center during the aftermath, and its iron fence became a bulletin board where family members posted notices of missing loved ones. Today, with the mementos received from people around the world supporting New York, the church serves as a tribute. As you continue to the Firefighter's 9/11 Memorial Wall, hear the heroic stories of the emergency responders, and see the Engine and Ladder Company 10/10, the fire station at Ground Zero.

9/11 Memorial
Enter the 9/11 Memorial, where you can pay your respects to those who lost their lives in the World Trade Center. See the Reflecting Absence Memorial, the man-made waterfall inside the memorial, symbolizing the vast void left by the tragedy. Read the names of the nearly 3,000 victims placed around the waterfall next to their friends, family members, and colleagues, and see the new World Trade Center rise from the ground. At the conclusion of your tour, your guide provides you with a timed entry ticket to minimize your wait time at the museum, which you'll enter first, followed by the observatory.

9/11 Museum
Your museum entry time is about 12pm for the 10:30am tour or 3:30pm for the 2pm tour (select your preferred tour time when booking), but this can vary depending on availability. Your guide gives you a preview of the museum and what to expect so you can optimize your time spent inside and not miss seeing things important to you. Your visit is self-guided, so you'll explore at your own pace to see artifacts from the attacks and hear recordings from people who were there that day.

One World Observatory
After leaving the museum, head to One World Trade Center, named Freedom Tower, to visit the One World Observatory. This panoramic observation deck is a marvel of engineering and architecture. The program begins in the lobby with 'Voices,' a film dedicated to the men and women of the towers. Then take the Sky Pod elevator, which rises 1,250 feet in less than 60 seconds.

Immersive LED displays, interactive touch-screen video, and dining options give you plenty to experience, but the true draw is the view as you stand hundreds of feet above the New York City skyline stretching across all of Manhattan.

Your observatory entry time is after your museum visit: typically 2pm for the 10:30am tour or 5:30pm for the 2pm tour.
Reviews (475)
1 - 5 of 18 reviews
Reviewed 1 week ago
Fantastic!

This is the best museum, memorial that I have ever been to. Very well done. Will go back the next time we are in New York.

1  Thank dsimpson1963
Reviewed 4 weeks ago
a day to remember

take your time and visit this must see sight.remember that horrific day and pay your respects to those who suffered.

1  Thank mason n
Reviewed 3 October 2018
ground zero

Well documented great layout plenty of room & information on all aspects of the museum well worth spending the price of admission

1  Thank leanne b
Reviewed 28 August 2018
Well rounded experience

We thoroughly enjoyed this tour. The walking tour around the area really set the experience. The memorial is astounding but because we had a fixed time for the observatory (included in tour) we felt we didn’t get to give the museum enough time. Our guide...More

4  Thank Marcia7575
Reviewed 28 August 2018
Emotional

I'm glad we took the opportunity to visit this. It was very emotional seeing the twisted remains of parts of the structure on display and peoples personal items found in the rubble. I was a little put off the by the commerciality as it is...More

1  Thank Kerry W
View more reviews
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