The experience was out of this work and the tour guides were very professional and amazing. I would highly recommend this excursion and life experience. Carlos, Oliver and Mario were top notch at giving us the best out most experience ever. Gracias

The experience was amazing and the instructor Mario was so kind. It was great experience and I will recommend it to all my friends and for tell them to give Mario a tip. MONKEYS WERE LOVELY!!!

The city tour was fun and very informative. Rafael made the experience so much better. We got to shop around local shops in Puerto Plata and sample some Mama Juana. But of course, the best part of the experience had to be the monkeys at Monkeyland! They made sure we got photos taken by them but also allowed us to take our own with our phones which is incredible compared to a lot of other excursions I’ve done. Overall an amazing experience and highly recommend going.

Dieggo was our driver and got us through some heavy traffic on Tue way back. He also always seemed to have the bus front and centre when we were returning to it! Floricel was our guide and speaks at least 5 languages. He gave a great tour as we passed through Puerto Plata on the way to the site. They are a great team. The waterfalls: We have 3 young adults and two adults. Some of us were a little worried about the excursion, but it was great. All of us loved it. We were alongside many other groups, but Floricel always kept track of the group and made sure everyone was having a good time. You should make sure to have some sort of watershoes, and heed the warnings about loose items as you plunge pretty fast into each pool. Very fun. Lots of staff on site to help with ladders and stairs, and to make sure everyone has a helping hand.

The staff made the experience even more memorable! We had a great time with the monkeys. It was such a fun afternoon and we were able to take a lot of fun pics.

- Guide (Mateis) was good overall but didn't have the answer to everything (for example, where to find local venues with bachata or merengue music) - Lunch buffet place did their best effort to accommodate my dietary restrictions - Cable car ride at Mont Isabel de Torres was NOT included - I feel like we had some flexibility to wander around and not feel rushed to go back to the bus every time - The souvenir shops they took us to were very expensive (e.g., I couldn't find a simple magnet for less than 5 USD) - Runners whatsapp number doesn't work, I mean they don't respond

The waterfalls were amazing and a must-see so this is not a review of the attraction but of the Runners staff and organization of the tour. - Lunch buffet does not cater to dietary restrictions - Guide (Rafael) was not very good at explaining things, on top of that, he was rude and not understanding - They hire someone else to take photos which cost an additional $50 on top of the tour cost - I was only a few minutes late and they didn't wait for me so I had to find a ride to the waterfalls myself I obviously don't have a benchmark since this was my first time in DR and hadn't extensively researched group tours and went with the hotel-recommended one which was Runners but I think and hope you can find better.

Great tour. Good coffee, good art, good chocolate. Isabella was amazing tour guide. Making of the coffee grounding was fun.

The tour didnt completely match the description. We didnt visit rum factory or drive up the hill to see the statue etc. This was not compensated in the price which was quite high. Also we didnt have enough time to stroll around the city. Just a few quick pics and we were rushed to move to the next spot. Amber museum was interesting and the museum guide was really good. We also liked the visit at the chocolate factory. Lunch was quite bland and dry. All in all i think its better to visit the city independently since it is quite small and all the places we visited are in a walking distance from eachother.

The monkeys were an absolute delight, bringing joy and laughter to the kids as they interacted with these playful creatures. However, the ATV route left much to be desired; it was not particularly scenic, and the frequent stops interrupted the thrill of the ride, preventing us from truly unleashing the adventure. The waterfalls we visited were beautiful, but the demanding hike to reach the 20-foot cascade felt more exhausting than rewarding. While I would recommend experiencing the monkeys and the ATVs as a way to pass the time, it might be wiser to seek out waterfalls elsewhere for a more fulfilling experience.

I would have like to say I enjoyed the experience, however the tour guide pass the hotel I had to run and chase the van . Also they took professional pictures in which I was never offered nor was it discussed with me to purchase so they have all my pictures. Would never book through here again. I would wait to book until I arrive and ask questions first before booking also it was difficult getting in contact with the tour organization. I did leave a tip although the service was subpar. Thanks

This is our second time here. This has become our tradition from now on. We all look forward to seeing the monkeys. Highly recommend.

Bernie and Robert were exceptional. 10 out of 10, would be peed on again. Monkeys are small and delightful, very curious creatures. Would monkey again.

Me and my husband had an amazing time!! This is our first trip to DR and when i seen monkeyland + ziplining we were super excited! Matias was our tour operator and he was very knowledgeable Mario was our monkeyland instructor and he was amazing we got up close and personal with the monkeys and they were just the sweetest! Next we went ziplining at the adventure park and all the instructors there were nice, knowledgeable, and professional. When ziplining there is a lot of stairs and walking so be prepared (i wasnt lol) we got some great lunch afterwards (yummy) amazing experience with amazing people definitely going to go again with more ppl!

Great experience had so much fun will come back. My family and I had a great time this excursion is a must see. The Coleman Family