They did not procure trek permits for me. When i reached the base point early morning, they started accusing me of not calling and confirming. I later came to know that none of the trekkers from Banbanjara got permits and I had to cancel my trek. They stopped picking my calls after that when i tried to get a refund.

One of the biggest FRAUD aggregators in town is BANBANJARA . Look at how they play out a scam - first they ask for 30% money upfront. They cook up a scenario that everything is tightly booked and there was a last minute cancellation . We were in touch with Rachit @ Banbanjara who turned out to be a fraud . He did not tell us the name of the desert camp we were booking for the new year eve til the evening before . Once we reached there, OZAKI CAMP @ Jaisalmer , we were underwhelmed , an unwelcoming crew , no electrical power , dirty linens, and no food till 7.00 pm since afternoon. We finally decided to abandon our Newyear eve gathering and returned back to Jaisalmer

It's an extremely terrible experience. Please don't even think of booking. I have booked trekking for Skandagiri in Bengaluru. The customer service is very rude, and they don't respond. My trek was completely ruined. The local agent just simply canceled the trip, and they have not been agreeing for a refund also. They just want to book another trip with them or no refund. If you care about trip experience and money, don't book here go for professional and prompt travel companies.

Best' experience kedarkantha Trek beautiful view village culture homestay sunrise sunset amazing I like the mountain top

I enjoyed the beauty of valley of flowers with my family and really love the views and beautiful vibes come from that place

The Bhrigu Lake Trek with Banbanjara was a good experience with amazing views. The staff were very helpful, professional and the guides supported us throughout the trek

The experience was amazing, and everything was well arranged by banbanjara. Since we pre- booked all activities, we didn't have to worry about anything during the trip

I went to Kedarnath trip with some of my friends last September with banbanjara. They provided good facilities, we couldn't enjoy them due to rainning, not fault of company in it. All the experience was very good.

It's a scam. Don't even consider it. They will cancel the event without notifying you or Bookmyshow. You'll arrive at the pickup point only to find yourself deceived. When you try to contact them, they'll respond with abuse.

I recently booked a Bangalore to Ooty trip with Banbanjara Travels, but unfortunately, the experience was marred by unmet promises and subpar service. Here are the details of my disappointing experience: - First Disappointment: The website advertised a "Pushback Bus," but we were provided with a pushback tempo, which lacked comfortable seats and was uncomfortable overall. - Second Disappointment: The journey was uncomfortable, and I couldn't sleep. The tempo stopped for 30 minutes without reason and then again for 1 hour at a substandard roadside hotel with unhygienic restrooms. - Third Disappointment: We weren't informed that this hotel was the designated refreshment point for the entire day. Moreover, we didn't get to stay in good hotels until 7 pm, and we had to enjoy sightseeing and take photos without basic amenities like brushing our teeth, taking a bath, or changing out of our night outfits. - Poor Communication: After booking, the operator didn't respond to my calls or messages. They would pick up calls and transfer them to someone else or respond through mail, showing a lack of accountability. -Poor Timings and Arrangements: Trip was marred by poor planning and last-minute cancellations. Despite paying for a comprehensive package, we missed out on several promised attractions due to the operator's convenience. The excuses provided were unconvincing and lacked accountability. On the second day, the entire program was cancelled after the first sightseeing spot, citing the Governor's visit to Ooty as the reason. This was clearly a failure on the part of the operator to anticipate and plan accordingly. We were left paying for services that were not delivered, which is unacceptable. Banbanjara Travels must take responsibility for their mistakes and refund the money for the cancelled programs. It's unfair to expect customers to pay for services that were not provided. - Guides: The guides were hired and while they did their best, the poor service wasn't entirely their fault. "I hope Banbanjara Travels takes my feedback seriously and improves their services to meet customer expectations. A more transparent and customer-centric approach would go a long way in building trust and loyalty."

pathetic service and not deliver on their promises. It felt like wasted 2 days entirely sitting on the bus without doing any activity

Had a very terrible experience with Banbanjara as they cancelled the trek on last moment when I was waiting for the guide to start as the base point,just beacuse there were no other bookings they could get. They are totally fraud. DO NOT BOOK ANY TREK with BANBANJARA. Arpita (7339938100) from Banbanjara had spoken to me before booking this trek of Kheerganga.She told me that everyday batches are there and I had booked thos trek for Sunday 18th Feb. Attached is the payment screenshot. There was no cancellation policy or anything that sought that was shared with me and I was asked to report at 11.30 AM at Dev Cafe on Sunday, 18th Feb. I was there at 10AM and waited till 1.30 PM yesterday and was in touch with Arpita from Banbanjara team. The person over there informed that there is no other booking and hence the trek is cancelled. Due to this unprofessional behaviour I had to bear taxi charges to and from Barshaini 2200 each side to Kasol all this time was wasted and had to return back without doing this trek.. I came all the way and yesterday Arpita informed that entire refund will be processed by operations team and then I returned back to Kasol. Now today morning she is not answering my calls and she messaged me that no refund will be given as trek was not cancelled. So I have no other option but to report it to consumer forum. Iam also going to write a linkedin post mentioned your instagram handle and people working. DOCKET NUMBER- 5492123

It was a nice experience with ban banjara travel. Travel was managed perfectly had a lot of fun.It was perfect and i never going to regret on this decision.

I went to the Nag Tibba Trek organised by Banbanjara. The trek was amazing and the views were extraordinary. The tent available for accomodation was good and the care taker was an amazing person. Even though I was the only person they still arranged the trip which was amazing!

Please don't waste your money and time. I had booked for the Kumarparvath trek on 29th sept 2023 and experienced the most horrible unorganised trek ever. So firstly the booking was done in Banbanjara with a group of max 21 members and we were assigned to “Antriksha trekkers” with trek lead Gajanan and Suhas. We boarded the bus from Bangalore with 50 members which was very congesting and uncomfortable journey to Kukke Subramanya. As we already knew that the Tents and sleeping bags were available in the Bhattarmane or the Forest check post but still they made us to carry them to bhattar mane from the base point which is roughly around 11 kms in total from the room. And the lame reason given was the tents were old in bhattamane and that’s why they purchased the new tents for this trek. So we started the trek @ around 7.30amfrom our room and carried our tents and the backpacks to reach Bhattarmane which is one of the most difficult terrain to trek. So as soon as we reached there was no one to guide us for even to know where to pitch in our tents. And later with the help of other trekkers group we figured out how to pitch in those tents and even our guides had no idea how to pitch them. And since it was raining all the tents and sleeping bags were already wet and water started gushing inside the tent because they didn’t have any sleeping foam which was supposed to be carried with the tent. We literally could see rest all of the trekkers were inside their tent even when it rained heavily and we just stood outside in the rain. And the bhattar mane was very far from the place where they told us to pitch in our tents which itself is another trek and the trails are very slippery. And we saw there was a huge chaos around the Bhattarmane with around 600 people waiting for the dinner which was not open until 8.30pm. There were leeches on the plates which were crushed and with all the blood stains on those plates. Here at least the rest of the trek groups they had got their own plates/plastic boxes because the guides were very well informed. Barely few of us could get the food and rest of us walked back without the food. The accommodation was terribly bad and no one could sleep in tent that night. Later Suhas(guide)informed us that we are descending down in the morning and we spoke to Forest officer who was in charge regarding the issue and he strictly informed him to pursue the trek next day. Since nobody had proper sleep and food we agreed to Suhas’s(guide) request and descended down again carrying all the tents and sleeping bags without even starting the actual trek to the peak. We had a difficult trek after which we had to sleep without food in the cold and rainy conditions and we were asked to trek back without breakfast and with huge disappointment of not reaching the peak. We planned for this trek for months taking time out of our hectic schedules and it was very unfortunate that we chose Banbanjara for this long weekend.