3 steps to meet Mr orange driver:
1. Before getting to Guangzhou, you are advised to find the information below via this site: http://orange-transfer.com/track-your-trip/. All information will be updated only 24 hours ahead of your arrival date.
• Driver’s name
• Driver’s photo
• Driver’s contact Number
• Vehicle’s plate Number
• Vehicle’s branding
2. Guangzhou Arrival
• Upon arrival in Guangzhou South Railway station, walk to the designated position as shown in the picture. There, you will meet our driver. In case you are unable to see our driver (this has never happened before), we strongly suggest you try the following procedure to get in touch with us. We will do our best to solve your problem on the spot.
• Go to the information desk opposite the terminal exit (staff there speak English and are always ready to help), and ask the staff to make a phone call to your guide.Call our 24-7 emergency line shown in our confirmation letter and ask for help.
3. Driver Service
• Our driver can show you to the nearest toilet and money exchange if you ask.
• At the hotel/train station, your driver will help you with luggage and check in formalities.
• The trunks of our vehicles are spacious enough for you luggage.
• Our vehicles are equipped with Wi-Fi , GPS devices, and a baby seat, please ask your driver if you need them.