It's a fascinating place, full of history, rhinos and bonkers rocks. It would be even better if the roads could be repaired so that more of the caves could be explored - a 4x4 would also help. My guide, Thembo, did his best to make sure I saw everything, and that included hauling me up some of the more difficult rocks! He was also very knowledgeable and interesting. A great day.

It all started well. We contacted This and That Safari to do two full day-tours: Matobo and Great Zimbabwe. Thembi answered us quickly and came later that day to our hotel to collect the money and explained how the tours would be done. On the next day, we are ready at 6:30 AM to go to Great Zimbabwe. Thembi comes a little late and tells us his car broke down last night so we can’t go. Instead, we will go to Matobo Hills with another guide at 9:00 AM for only a half-day tour and we would do the other half two days later. That’s fine, these things happen and he found an alternative. We had a great guide at Matobo, very knowledgeable and professional. The day after, we go to Great Zimbabwe with Thembi and a driver. Thembi offered to stop in a village were they process illegal gold, presenting it as an extra experience for the tourists. We actually stopped at his cousins’ place and, at the last minute, were strongly recommended to give them some money for the explanation. This stop is no extra for the clients, it’s a way for Thembi to make his family earns a little extra cash. The drive to Great Zimbabwe is 4-4.5 hours so I would advise you skip this stop because you will end up being rushed at Great Zimbabwe as you have to be back to Bulawayo before dark. When we got to Masvingo, Thembi went out of the car, chatting with some relatives and then told my dad and me to come inside a fast food to order lunch. This is the cheapest and slowest fast food ever; we lost an unnecessary 30 minutes. (I saw in some comments from 6 months ago of someone complaining about the way lunch is done. The company replied that they would make a change but I’m telling you, they haven’t. For a 200 USD tour, this lunch and its organization are a joke). We got to the monument at 12:15 (instead of 10:30-11) and Thembi tells us that instead of him guiding us like he said he would, we will go with a guide from the site so he could take a nap. It’s not what was agreed but OK, we had a great guide and wonderful tour. At 3:00 PM, we started driving back to Bulawayo. After 20-30 min, Thembi realized he forgot his phone in some hotel close to the monument so we had to drive back, extending the already long drive by 45 min to an hour. We finally arrived to Bulawayo at 8 PM. As we still had to do the half-day tour to Matopos to visit View of the World and Rhodes’ grave the next day, I asked what was the organization. Thembi say he would find someone to take us in the afternoon. The next morning, he sent a message saying he couldn’t find a solution so he would come to our hotel at 6 PM to refund us. We managed to find a taxi to take us to Matopos (we ended up paying 140 USD for the entrance tickets and the taxi). At 6:02 PM that day, he sends a Whatsapp message saying he can’t come but will come the next day with the money or refund us via Paypal (he well knew we would have left Bulawayo by the time he offered to come and by then, we don’t trust him so Paypal isn’t an option. We want our refund before leaving Bulawayo). I wrote to him that we agreed on a time and he has to come within the next 30 min to solve this. I tried to call him several times but no answer. I asked our hotel manager, Clive, at Bulawayo Club to also call him as they sometimes work together but no answer either. We decided to go to the police and Clive also suggested me to file a complaint with the Zimbabwe Tourism Authority as it’s not acceptable. When we told Thembi we were at the police, he finally picked up the phone and said he couldn’t come because he was out of town. After some discussions, involving us, the hotel manager, and the driver, Thembi finally showed up at our hotel at 9 PM to refund us 100 USD – which doesn’t cover the cost of what we had to pay to go to Matopos on our own. So to us, This and That Safari still owes us 40USD. He lied to us, making excuses for why he suddenly didn’t pick up the phone anymore. He also admitted that he took some German diplomat on a tour that day, instead of us…A great dirt show, honestly. When he left, I asked for his boss’ contact details but he refused to give it to me saying I could search for it on the internet. He clearly knew he didn’t do right by us. My advice to future tourists if you still want to go with This and That Safaris: DON’T pay the full amount upfront. To go to Great Zimbabwe, just hire a local taxi and pay for the entrance and the guide when you get there. It’s cheaper and easier. I’ve been travelling over the world for the last 15 months and never had such poor service.

Such a great experience! Do not hesitate into contacting this company. They know everything and everyone in the region, and will design you a perfect tour, personalized to what you are interested in. As a solo traveler, it's sometimes hard in Zimbabwe to do tours, but I got exactly what I wanted. If I had more time in Bulawayo I would've done more tours with them.

I thoroughly enjoyed my trip to the Great Zimbabwe with This and That Safaris. Along the way, Thembi (my guide) pointed out the first road built in Zimbabwe, the gold mining towns, the Chinese factories, etc. Although the drive was a long one, this added a lot of interest to the journey. At the Great Zimbabwe site, Thembi handed me over to one of the official guides who was very knowledgeable about the archaeology and history as well as the environment. I just wish that we had more time at the museum, however. I should also add that Thembi went the extra mile to sort out the payment for the trip, as it seems that his bank had problems with dealing with the international transaction. Aside from the payment issue, there are a couple of other areas for improvement, however: • Thembi should have sorted out the drinks and lunch BEFORE the trip commenced rather than after he picked me up; this added to the length of the journey. • As stated above I wish that we could have spent more time in the museum; this could have happened had we not spent time sorting out the drinks and lunch during the trip. On the whole, however, the trip was great.

My visit to Great Zimbabwe fully met my expectations. Thembie from Thisandthat tours and Champion from Great Zimbabwe Monument were both highly knowledgeable and extremely professional. It was a very long drive to and from the site and Thembie ensured that the day ran perfectly, even to the extent of making sure that I was able to obtain dinner upon our late return, for which I was most grateful. I would certainly use this company again and would recommend it to others.

A great Matopos experience, away from the very touristic Matopos park center. I had a guide, Thembi, for me alone that day. Thembi is a very knowledge guide, full of experiences he will tell you with pleasure if you ask. He knows a lot about the region and it's "secret" ;) It's worth the experience.

I took the tour to the Great Zimbabwe Ruins with my guide Thembi who was very friendly, knowledgeable and highly professional. Thank you Thembi and ThisAndThat Safaris for this amazing and unique experience. I would highly recommend to take this tour if you plan to visit Great Zimbabwe from Bulawayo.

Unfortunately, Thembi who I think is the proprietor of this company Thisandthat Safari had a very bad week. We tried to book two tours, one a pun expensive one day tour of Motopos and another, a city cultural tour of Bulawayo. In both cases we never ended up doing the tour and had to make last minute arrangements. thembi was not communicative and gave very bad service. He would start arranging tours via email, phone, or WhatsApp and then disappear and not give answers. We agreed on certain itinerary and then he would change the times. Very frustrating. Thembi, I am sure you are a very professional tour guide and I saw you have a proper website for your business. But you cannot give this kind of service to tourists. Sending response at 2am in Bulawayo is not good enough. If you agree on a schedule, you must honor this. I hope your service improves for tourists who want to support the country and see the lovely sites of a Bulawayo.

Booked and paid online through Tripadvisor and they never showed up. Did not respond to emails, messages or phone calls. Wasted an entire day of my holiday.

The site is well kept, but not well visited. I had a private guide Paul Hubbard. Without Paul the site would not have been well explained. I recommend Paul. There is also a nice small museum on site.

Thank you Thembi for the day tour and for the opportunity even in a difficult covid-19 time. The guide Blessing was very helfull and very friendly. Hope to have more opportunities in the future to travel again. Matopo is very amazing and the Ndebele colture very interesting. The local guide Dube was so passionate, thank you a lot!

I found Thembi and ThisAndThat Safaries through an online search. He was quick to respond and made me several offers for day trips and transfers. As always, I used several different platforms to find reviews. He had outstanding comments on them all so I gave him our business. The money issue in Zimbabwe way is truly sad, difficult to navigate, and time-consuming...as well as frustrating for the tourist. His connection with WorldRemit made it all seamless and we did not have to carry a large amount of US currency. We booked three-day tours, one to the cave paintings and Kami ruins, one to Matapos to see the rhinos (and we did see several) and one to visit the downtown sites. The museum was really well done and the railway museum was grand fun. We climbed all over the trains, into many of the passenger cars on display, and even made it into a couple of the locomotive boilers...bear in mind, our group ranged in age from 65 to 79,,,.smile. Our drivers and cars were clean, modern and comfortable. Our safari rover was huge, open and offered a grand day in the park, and our guides were all amazingly friendly, accommodating, and knowledgeable. Thembi was onstop with communication and a delight to work with. Make sure you tip the drivers and guides. These folks are wonderful and a few extra dollars goes a long, long way in making their lives a bit more comfortable.

Had the most amazing experience with This & That Tours (now called Zebra Safaris). Did 2 tours with them....the Full Day Khami Ruins & Silunguzi Village tour (ancient rock art )and the Bulawayo half day city tour... Our guide, Shephard, was incredible ....he really went out of his way to make us enjoy the tours....very friendly, cheerful, insightful and a truly genuine person Thembi, who is the head of this company, was also amazing and helpful....from the coordination of the tours to giving us all sort of information regarding the logistics etc I fully recommend this company....and Zimbabwe is an amazing country as well. Lots of history (Khami and Great Zimbabwe ruins) and epic wildlife (Huwange NP, Motopos NP etc) When there, reach out for Thembi and Shephard....You will have a super tour!!

We had read about This And That Safaris from previous reviews & arranged for Thembi to be our guide over the three days we were in Bulawayo. We are so pleased that we decided on this. Thembi was an excellent guide in every respect, friendly, considerate, knowledgeable about the region and its history, informative about the current situation in Zimbabwe, and also (and this was a bonus) an experienced ranger, his eyes always scanning the horizon, and one day we got lucky and Thembi spotted a rhino. Life in Zim is a considerable challenge at the present time, not least because of the fuel shortages, and these obviously put strains on the services that Thembi and his company were able to provide, but we could appreciate that they were doing their best and with good humour. We took a couple of tours around the Matopos National Park, visiting villages and caves for their remarkable paintings, and also schools. We had learned about the shortages of exercise books and other resources in local schools before we reached Bulawayo, and with Thembi's help we were able to purchase a supply of books and pens and distribute them in a couple of schools. Visiting Zim is a challenge in many respects, and it is not for everyone, but for those who decide to come we can thoroughly recommend This and That Safaris, and above all Thembi, as providing a safe, reliable and hugely informative insight into the history and current conditions in the region.

If you find yourself in Bulawayo do take the half day city tour. Really informative and our guide Thembi showed us all the sights and gave us a real insight into the history and life in Zimbabwe today. I booked the tour ahead and they were efficient and responsive, turning up to collect us as pre-arranged