To book a tour, you can call the number provided or email describing what kind of tour they would like to have, their level of experience hiking, any questions or concerns they have about the trip, and the dates they are looking to book their trip. After this, our receptionist will organize all the information and place you with a guide that can best accommodate you. One week to three days before your trip, a representative from Viajes Acatenango will be in touch with you, reminding you of supplies that you will need and answering any questions that you may still have. During this time, we will also get information on where you are staying to organize a pick-up time on the day of the trip. Finally, you will receive a call the morning of the trip to confirm your location and to let you know that your guides are on their way!