I appreciated that the tour was so customizable. We made several adjustments to the base itinerary to see and do what we wanted. The communication we had in the beginning was very clear and prompt, but that person left. With the new person we worked with, it took a long time to get responses and they didn't always answer the questions. There were also issues with making payments (this could happen anywhere, but I've never had this issue with international travel and payments before). The company told us that we would have airport pick up details 2 days beforehand. I didn't end up getting the correct information until I had landed in Egypt which was very hectic. While asking for details about airport pick up, they confused me with other travelers and gave wrong information. When we compared the original itinerary to the final one, they shorted us included meals. The owner did make up for this when we said something. For the meals that were not included, the tour company still took us to specific restaurants. When we asked to pick our own or have choices, it seemed like a bother to them, but they did do it. There were also random people stopping by the hotels to see us which was confusing. Turns out that the tour guides are contractors and the random people are Lady Egypt employees- this could have been better explained. I also would have appreciated a better description of the sleeper train accommodations since it was awful. Knowing what it was, would have changed my mind and asked to fly vs take a train. For the record, I did ask for a detailed itinerary and never got one. Even while on the trip, the itinerary wasn't always clear. The tour guides also took us to extra places like a jewelry store, perfume store, and alabaster factory. We did not ask to go here and it was very gimmicky and a higher pressure sales situation. This was really not appreciated. One of the tour guides kept us a bit protected from street vendors, while the other encouraged them to bother us. I even said we didn't want people bothering us as much, yet he still continued to encourage it. On our last day, there was also poor communication about a pick up delay. We were told we'd be picked up at 7am, then got a message after 7am that it would be 7:20am. They didn't arrive until 7:50am with no further communication. The company advertised 5 star hotels. One hotel was only 3 stars per Google and the others were not 5 stars based on US standards. There were far nicer hotels in the area. The Cairo hotel was far from everything so once we were dropped off, we were stuck there. The hotel in Aswan had the water shut off and then turn brown and the electricity went out. Per the hotel staff, this happens often. For the price we paid, I would expect better quality. For the tour, entrance fees to all sites were included. However, at a few sites, the tour guide made us pay for the tickets with a credit card and then gave us Egyptian pounds. A heads up that this would happen would have been nice since I would have exchanged less money. Based on the extra cash I got from this, I was then stuck with more EGP I couldn't exchange back, so the trip cost more than it should have. I have used several other tour companies and have never encountered this amount of issues. Overall, if you want more detail, structure, better communication and professionalism, I'd strongly look elsewhere. I personally would not book with them again.

I had come across Lady Egypt after watching a few video reviews of a trip to Egypt and Lady Egypt had managed a bespoke trip. The experience we had exceeded expectations, the patience between the head office and me with regard the itinerary made this very easy and showed the flexibility that they give. Upon arrival we met the absolutely wonderful Nadeem, a lovely human being and a great host and organiser for us, calm and very empathic to our needs. Made this short trip a joy. All Hotels arranged for us, they were all 5 star, as was our term transport including flights to Luxor. The tour guides were very knowledgeable and well chosen for us. Drivers very safe, especially valuable in Cairo. It's a great Country to visit, if you are travelling and want to be minded, I can't recommend them enough. Thank you Nadeem. G&L

Really it was amazing trip with lady egypt tours i would like to thank all the staff for kindly service and high quality of arranging our timing and trip excelant tour leader ( ahmed ) and amazing tour guides ( Mahmoud and sayed ) sure we will always using your estimated company for next trip but will be with my family 🙏🙏

We booked this trip with Premium Care in 2022, we cancelled the trip within the cancellation period . No money received.

Firstly, the booking process was effortless, very responsive customer service team. During the tour itself, I was impressed by the expertise and the knowledge of the guides. I can’t wait to book my next adventure with them!

I booked a custom 7 day tour with Lady Egypt. It was easy to communicate with them and enjoyed that they took care of organizing the trip for us. We surprisingly had a tour for the 2 of us making it seem like we paid for a private tour. The only thing I didn’t enjoy was that the sales manager (Bassem Azmy) booked the wrong scuba diving company when we were in Hurghada. I provided him with the website of the dive company I wanted and he got the wrong company to take us. It really ruined our trip.

I booked the "Egypt Express" tour by Encounters Travel where I met Robert, the same Robert that made the same great review I'm going to do. The guide we had for Aswan, Abu Simbel and Luxor was Emad Aiad Sobhy, who was absolutely terrific. His incredible knowledge and his ability to explain things clearly with his good humor and passion for the subject, made a thoroughly memorable tour. Highly recommended and thanks again for everything Emad!!!

I have been to Egypt before and was looking forward to doing a lovely private tour with my husband and his parents. Unfortunately, Lady Egypt's planning left a lot to be desired and hence our trip was one disappointment after another. The only saving grace was our guide, Hussein, who was amazing and did his best to make our trip a memorable one in whatever way he could. 1. For starters, our agent, Sara, was extremely responsive prior to us paying the deposit. After that, I had to send 2-3 emails to get her to answer our questions. 2. I had asked Lady Egypt to book flights for us so that we did not have to waste time doing a road transfer to Abu Simbel. I have a feeling that this fell through the cracks and hence they had to settle for last minute bookings which resulted in us having to catch a 5.30am flight to Aswan, spend 2.5 hours at the Aswan airport and catch a mid-morning flight to Abu Simbel and then catch an early afternoon flight back to Aswan. So all in all we travelled 12 hours (not exaggerating as we woke up at 2.30am and got back to Aswan at 2.30pm), to spend 1 hour 15 minutes at Abu Simbel. What a waste of time. Everyone was exhausted and did not enjoy that day at all. 3. We were looking to head back to Cairo on the 31st from Luxor and wanted Lady Egypt to book us evening tickets. Again, they obviously tried to do a last minute booking so they could only book us a flight at 8.30am or 9.30pm. They opted for the 8.30am flight which meant we lost an entire day in Luxor. We were supposed to do Karnak and Luxor Temple on that day so they squeezed them onto our previous days which meant that we were left running from place to place to try and squeeze everything in. With 3 nights in Luxor we should have been able to do everything at a much more leisurely pace. 4. Lady Egypt's hotel choice in Cairo left a lot to be desired. Steigenberger was one of our worst hotel stays anywhere in the world. We were also not informed by Lady Egypt in advance that there was a compulsory gala dinner which we had to pay separately for and cost USD150 per person. Totally not worth the price. If we had been informed we would have changed the tour around to have spent NYE in Luxor instead. 5. The desert eco camp in the Bahariya Oasis was a total disappointment. I had raised concerns about this when it was suggested to me but was assured that it was a lovely place. It was basic, the room had a horrible smell and the food was quite ordinary. I had also questioned Sara as to why she had allocated 2 nights for the trip and she was insistent that it was better that way because you could see more. But we actually felt like we were just wasting our time and just hanging around doing nothing at the eco camp - this could definitely have been done in one night and we didn't cover any sights that a normal one night camping trip doesn't go to. 6. Tipping was a very irritating component of this trip. We had to keep going to the ATM to get cash to tip every person we met. Lady Egypt should just include a tipping amount in their trip cost for the drivers, tour reps and others so that we only have to tip the guide. There were way too many people involved in this trip (tour leaders in every location, our guide, different drivers every day) and tipping everyone was a real hassle. If it wasn't for our guide Hussein, who went out of his way to make our trip a success, this would have been a very expensive failure.

I booked the "Egypt Express" tour (also marketed as "Egypt on a Shoestring") by Encounters Travel. The guide we had for Aswan, Abu Simbel and Luxor was Emad Aiad Sobhy, who was absolutely terrific. His incredible knowledge of Egyptian history and his ability to explain things clearly to novices like me -- along with his good humor and obvious passion for his subject -- made for a thoroughly memorable tour. Highly recommended.

Don't go with Lady Egypt. You won't get your money back if you cancel. I booked a trip for March 2024 but had to cancel due to the war in the region. I cancelled on Nov. 13, 2023 which was well within the 40 day cancellation period. I have not seen. cent of my deposit. First they ignored me. Then they said that a portion would be remitted "in a few days". Now, they are totally silent in spite of follow ups via e mail.

Had a great time with them. Very patient and helpful representative in making my tailored itinerary. Swift passport control and exit process with Hassan. The tour guide, Noor provided the best recommendations and was very informative. Would highly recommend their service.

My trip was exciting and educational. I had two awesome tour guides by the names of Doaa Abdelkader and Adham Mohamed. Accompanying Adham was Kerlos Selim (Carlos) who was also very nice as well as all the drivers that drove us everywhere. Both Adham and Doaa made me feel as though I was on a beautiful trip with some good old friends. They both are very knowledgeable about ancient Egyptian history. I also had the opportunity to experience the culture by visiting a genuine Papyrus museum from which I bought some beautiful wall mountings, a hand-made craft factory from which I also bought two wonderful vazes and enjoyed some local beats, a perfume store and a family owned herb shop where I got some items to take back home. During the entire trip both Doaa and Adham were very helpful in taking pictures even when not asked. Doaa guided us on how to bargain with the locals. She also guided us as to where best to buy certain items. Adham, on the other hand, though seemingly quiet, was very protective of us with the locals who often tried to sell us items as we walked by. I was very impressed with how the locals respected him after he would fend them off in his language about trying to get us to buy their goods. Aditionally, he often checked to make sure that we were happy and enjoying ourselves. I might also add that though the travel advisory is still at a Level 3, at no time did I feel threatened by any level of terrorism. There was no upheaval of any sort and I actually found the people to be generally very trustworthy and thoughtful. At my next opportunity, I will visit Egypt again and definitely recommend Egypt to anyone who is interested in visiting. I couldn't have gotten better tour guides than Doaa and Adham. They are simply wonderful people who truly enjoy what they do for a living. I can't say enough, how much I enjoyed this trip! It was a blessing being able to visit my number one place on my bucket list for over twenty years.

Excellent trip. I strongly recommend a trip to Egypt. Great experience. Highly knowledgeable staff and a very safe country to visit.

It was a wonderful trip, all thanks to Lady Egypt tours. Hassan the manager and all the guides were super helpful and knowledgeable. Would highly recommend their services for any tours in Egypt. You will be taken care from start to end and someone will always be there to escort you and guide you. Goodluck!

Fantastic arrangements and coordination by Lady Egypt. We had a great time ! Thanks to Hassan and team. The itinerary was very well planned and customised to our needs, the team was very punctual and took care of everything from the time we landed to takeoff from Cairo. We spent 12 days in Egypt and I must say the experience be it in Hurgada, Cairo or the Nile cruise was just amazing. Lady Egypt tours are the best and i recommend them to anyone planning their trip to Egypt.