Jodi was an awesome tour guide! Very knowledgeable about the park and the volcanoes. The pictures were a nice touch as well! Thank you Jodi for taking such good care of us!

My family was cruising on NCL Pride of America, and Kona was our second port on the Big Island. My son, being a history buff, was very interested in the history and culture of the islands, and the excursions offered by the cruise line did not fit the bill. This tour offered by Big Island VIP did. It was our second day with Rob (having toured Hawai'i Volcanoes National Park with him the previous day from Hilo). None of us are coffee drinkers, so we requested that we skip the coffee tour and visit a chocolate farm instead. Rob happily complied. We also were able to visit locations on Kona such as St. Benedict Catholic Church (the painted church) before anyone else arrived (extremely special having the church to ourselves and having Rob explain the history of it), Kaloko-Honokohau National Historical Park, and Puʻuhonua o Hōnaunau National Historical Park. Having limited time in Kona, it was extremely helpful for Rob to play videos in the van explaining the sites before we arrived, and then answering our questions and explaining more of what we were seeing while we walked around. What a special day with an exceptional guide. I highly recommend Rob and Big Island VIP!

Our trip to Hawaii was a gift to celebrate many different events all at once (wedding anniversary, graduation from college, 30th and 60th birthdays), so we wanted to make every day special. Touring with Big Island VIP definitely made our day in Hilo and Volcanoes National Park extremely special. The four of us were cruising on the NCL Pride of America and had one day in Hilo, and we wanted to make the most of our time at the Park. We were originally going to rent a car and try to see the park on our own, but decided that we would be able to learn more with a guide. Rob picked us up at the pier early, and we were able to beat the crowds to the main tour spots, as well as go to locations in the park that not many people get to see. There is so much to see and do in the park, and we definitely appreciated Rob taking us to so many wonderful places. My husband was especially fascinated and had a wonderful dialogue with Rob about everything we saw throughout the entire day. The tour is enhanced by videos in the van explaining what we were about to see - the history of the volcanoes, the different types of lava, and the various eruptions that have occurred over the years. Rob is an encyclopedia of information, and it is evident how much he loves the island and sharing it with people. A bonus was that pictures were taken throughout the day, and shared with us after the tour. We all had a wonderful day (and had an equally wonderful day in Kona, for we booked a tour with Rob the next day as well)!

Jodi the lady I was speaking to was EXTREMELY RUDE. We had a tour booked for hilo and the tour was booked. After I tried to call twice to ask legitimate question about lunch, she was extremely rude to me and got frustrated I called during "America’s World Cup" when I'm not even from America or know about it. Apparently people from overseas are supposed to know about that according to her I did not even contact her until weeks ago, this is the first two calls I made after not contacting her for weeks. No customers should ever be treated the way she treated us. Have posted the screenshots.

Jodi was so helpful in her suggestions and arranging/booking our tour. We enjoyed our day immensly with Rob in Hilo. His knowledge of all things volcano is amazing. He made the tour so interesting with his expertise of the area & he kept us entertained & amused. He was very accomodating & we highly recommend Big Island Vip to anyone looking for local tours on the Big Island.

We visited as part of a Disney cruise where we stopped at Hilo, Kauai, Oahu and Maui. While we booked a private tour on each of the islands, our tour with Skylar was head and shoulders above the rest! Skylar showed up on time, in a clean, comfortable vehicle, with snacks, waters, and even flashlights for the lava tubes. He was prepared for anything we might need and was so knowledgeable about the area and the volcanoes National park. He walked around with us for the entirety of the tour, explaining things as we went, and answering any questions we had. He also took a ton of pictures that Jodi shared with us after the tour that we could download for free. We truly had an amazing day on Hilo!

Jodi was our tour guide and she was exceptional! We all learned so much, experienced so many views of the waterfalls, black sand beach, lava tubes and an amazing lunch at the Volcano park! She took so many pictures that are memorable!

Jodi was amazing! The tour was informative and fun. She made our group feel like part of her family. We were thrilled that she took so many pictures and gave us the digital copies. We had a group of 8 that one of our members put together based on Jodi’s suggestion of how to get others on the tour. Totally worth the cost we paid. I highly recommend Jodi and her company.

Very happy that we booked this tour! Skylar picked our group of 10 up on time and was well-prepared with rain gear, flashlights, water, and snacks. He took photos throughout the day for our group so we could just ralax and take in the sights. We had a tour around Hilo and saw some of the well-known landmarks, parks, and waterfalls before driving up to Volcanoes National Park. Everything was well-organized and very informative. Getting a first hand account of the history and culture of the area, information about native plants and animals, and of course about volcanoes made our trip so memorable. Thank you Skylar and Big Island VIP! Definitely recommend!!

Robin really made the difference when it came to exploring and experiencing what the Big Island has to offer. Robin was so knowledgeable and funny. His schedules were excellent and kept us on track. The more you move the more you see. He will cater this experience to meet your needs. The van was so clean and comfortable, we traveled in style! This is a must do!

What a great tour! Rob took us all over the Volcano National Park and shared his love of the area and vast experience. We learned about the different types of lava (who knew there is more than 1 type) and got a feel for what it is like when the lava is flowing. He took tons of pictures for us so we could focus on having fun. If you are on the big island, book this tour!

Skylar was an amazing guide! We all had so much fun and learned so much it was a perfect experience!

our family of 5 - ages 70-18 - did this excursion and it was an excellent way to see Volcano National Park. Skylar picked us up at the cruise ship building, and we were off to see a couple landmarks in Hilo then up the mountain to visit Volcano National Park. Best part was that we had the entire van to ourselves - no awkward conversations with people we didn't know, and we got to decide what parts of the excursion to lengthen or shorten. Skylar was an excellent guide: informative and easy to talk to.

Dash was our tour guide from Big Island VIP! He was amazing and so knowledgeable. He was also very high energy, took great pictures for us, and we loved hearing stories and experiences. The van was comfortable for our family of 6 and he also provided us with water and snacks. Overall, a an amazing experience. We would recommend a tour with Big Island VIP!

Our tour guide was Rob. He was very nice and friendly. He was also very patient with us. We have an elderly mother with mobility issues and he never rushed us. He just wanted to make sure my whole family was happy and enjoying ourselves. The vehicle was very nice and cold. We were happy he was able to pick us up at the port since we arrived on a cruise ship. Best tour on our cruise of the Hawaiian islands.