I booked the 24 hour hop on/ off with my 2 teenagers, arriving in Auckland via cruise ship. The bus drivers and staff were very friendly and knowledgeable. We did both the red and blue routes, which covered all Auckland had to offer, very convenient. Please note the bus travels in one direction only, so plan your hop on/off destinations, especially if you are time restricted as we were. The buses were modern and clean. I highly recommend this service you certainly get to see all Auckland has to offer and value for money

We always visit the lovely Devonport when in Auckland. Reminds us of Salcombe in Devon but I do not know why. The ferry ride is so convenient and a must do. Enjoy

I would say this is an unsafe way to travel. Twice on the first day, after the bus stopped at a hop off, riders on the upper level got up and proceeded to the stairs, only to have the bus leave the location without warning. The second day when I got on and went to the upper level, the bus started moving before I was seated. Only once on the hop on hop off was the bus at 30 minutes, that was end of the day when they were all heading back. During the day was 45 minutes once and over an hour on the second day. The on bus narration is all digital now, so very repeatitive and no interaction. Repeated the safety slogan after every stop even when no one got on the bus.

An absolute joke! They say buses every 30 minutes but we’ve been waiting a good 20 minutes and just been told it’s at least another 30 minute wait. We wanted the open top bus but have now also been told they don’t have that many so may not even get an open top seat. NO ONE told me about either the lengthy wait time or the lack of buses because if they had I wouldn’t have booked this nonsense ‘tour’. It’s been nothing more than a waste of our time.

Do not recommend this. Very badly organised! Given wrong info times to pick up bus 2 times so ‘just missed it’ each time! Finally got on bus but not open top as advertised. Hot day so not nice! Commentary failed at point were it tells you the bus changes to longer route so stuck on bus longer than expected. Driver ‘Rich’ was extremely rude and abrasive. He was a horrible man and shouldn’t be working with the general public.

A great way to see the Auckland CBD without walking. A good selection of stops and we got off at Kelly Tarltons and the Sky City Casino. Good commentary with lots of information. Well sign posted drop off and pick up places and friendly drivers.

We joined the tour at 10am and took the last bus back at 4pm. Did the full circle first up then got off at the museum and didn’t leave until the last bus was due. A comprehensive tour with a number of options.

We only had time for a 1-day pass (I would recommend getting a 2-day ticket but enjoyed the knowledgeable commentary and very friendly, helpful staff and drivers.

If you're only in a city for one day these sort of buses are a great way to see the highlights and this didn't disappoint. Covers the highlights and if you start early enough plenty of time to hop off and do the sights.

This is one of the best hop - on hop - off buses that I have ever used. For an small fee I was able to add Waiheke Island which included the ferry return admission as well as the Waiheke Explorer hop - o hop - off buss as well. It was an incredable value. It made for three days because you could use the add on following your 48 hour pass. It was lovely to get out of the busy city to enjoy wineries, and/ or walks on this beautiful Island. Highly recommended.

The bus was comfortable and the staff were great. The only trouble we had was when the bus changed from the Blue line to the red line, it was a bit confusing, however the staff did try to let people know and there were information sheets on where you stopped and when you changed over. In a short time we were able to see more of Auckland in a short time.

We decided to use a hop on hop off bus to maximise what we could see in a day visit to Auckland. And it worked great, buses had some taped commentary giving useful information about the area as we went along. Unlimited stops and there seemed to be plenty of the yellow buses. Recommended.

We were a bit nervous after reading some of the reviews but this was all unfounded as we thoroughly enjoyed this trip. It was a very hot day and the bus was comfortably air conditioned. Huge windows upstairs and even windows along the ceiling meant we missed nothing. We could not have ridden an open topped bus in the heat. The buses ran every 20 minutes and were spot on time. There were two routes, blue and red, and they changed automatically without you having to get off. The driver came upstairs twice to clearly explain how it worked. The commentary was clear and informative. The free ferry across to Devonport was a plus. A beautiful place to wander the shops or walk along the tree lined beach with dramatic volcanic rocks strewn about. Plenty of place to eat or get a drink and the people were incredibly friendly. A fabulous day.

It's a convenient way to see parts of the city but we were amazed/puzzled that the service ended at 4.30pm - so where's the 24-hour service? The people are very friendly, especially the wonderful sales team outside the Sky Tower. The buses are clean and the commentary more than adequate.

Auckland is very hilly, tuff walking around, this was perfect to give an overview of the city, and where to go after.