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Club Mobay: Sangster Airport VIP Lounge and Concierge Service

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US$ 30.00
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Highlights
    What to Expect
    Purchase this pass for use during both your departure from and arrival in Sangster International Airport. 

    Departure Lounge:

    After checking in for your flight, make your way to the Club Mobay information booth, next to the entrance for security and immigration. Check in for your lounge access here, and then sail through security and immigration with your fast-track service. 

    On the mezzanine level, enter the Club Mobay departure lounge. Unwind before your departing flight; snack on the provided fresh fruit, sandwiches, tapas and other light fare, and sip on a refreshing drink (either alcoholic or non-alcoholic) or cup of coffee. 

    Read magazine or newspaper, use the high-speed Wi-Fi, freshen up with a shower, play electronic games on the provided tablets or enjoy a mini treatment at the Mango Spa (own expense). 

    Kids can play in Pickney Place, a sound-proof playroom, or if you are sans kids, hang out in the adults-only lounge. If you must catch up on work before returning to the real world, take advantage of the fully equipped business center. Capture some final souvenir shots at the fun Tropical Shotz photo booth (additional cost). 

    When it’s time for your flight, you’ll board your plane refreshed and relaxed.

    Arrival Lounge:

    When you get off your plane at Montego Bay’s Sangster International Airport, head to the Club Mobay meeting point, where your club representative will be waiting to greet you. 

    Fill out your immigration forms (your representative can help if needed), and breeze through customs and immigration with your fast-track access. Your host will help you retrieve your luggage at baggage claim and escort you to the Club Mobay arrival lounge. 

    In the arrival lounge, use the high-speed Wi-Fi, catch up with the news on the flat-screen cable TVs, enjoy snacks and beverages, read the provided magazines and newspapers or freshen up in the private restroom while the lounge’s relaxing reggae music puts you in the island spirit. 

    When you’re ready, you’ll be escorted your ground transportation.
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    Important Information
    Departure Point
    Sangster International Airport (MBJ)
    Departure Time
    Arrival Service
    1/1/2019 - 12/31/2020Monday - Sunday:08:00 AM - 07:00 PM

    Arrival + Departure Service
    1/1/2019 - 12/31/2020Monday - Sunday:08:00 AM - 10:00 PM

    Departure Service
    1/1/2019 - 12/31/2020Monday - Sunday:06:00 AM - 10:00 PM
    Duration
    10m
    Inclusions
    • Access to selected lounge(s)
    • Departure Lounge inclusions only:
    • Fast-track service through immigration and security
    • Snacks such as fresh fruits, pastries, sandwiches, and tapas
    • Beverages (hot and cold; alcoholic and non-alcoholic)
    • Sound-proof children's playroom
    • Adults-only lounge
    • Wi-Fi
    • Fully equipped business center
    • Shower facilities
    • Phone calls to the USA, Canada and UK landlines
    • Use of magazines and daily local newspapers
    • Arrival Lounge inclusions only:
    • VIP meet and greet upon arrival
    • Assistance with immigration forms
    • Escorted fast-track access through customs and immigration
    • Assistance with luggage retrieval
    • Snacks and beverages
    • Use of magazines and newspapers
    • Private restrooms
    • Chilled towels
    • Entry/Admission - Club Mobay Departure Lounge
    Exclusions
    • Gratuities
    • Transportation between airport and hotel
    • Spa treatments (additional cost at departure lounge only)
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    Additional Info
    • Confirmation will be received at time of booking
    • NOTE: you MUST include all passenger legal names when booking in order for your lounge to be confirmed.
    • Kindly note it is the responsibility of our valued customers to inform Club MoBay of any changes or flight updates made to the original itinerary.
    Cancellation Policy
    For a full refund, cancel at least 24 hours in advance of the start date of the experience.
    Reviews (854)
    Filter reviews
    363 results
    Traveller rating
    273
    66
    14
    4
    6
    Traveller type
    Time of year
    LanguageEnglish
    Traveller rating
    273
    66
    14
    4
    6
    Show reviews that mention
    All reviews arrival and departure through customs fast track free wifi worth every penny hour wait your luggage red carpet rum punch comfortable seating flight home full bar security check free drinks and food bite to eat long flight great service
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    1 - 5 of 363 reviews
    Reviewed yesterday

    No trip to Jamaica should be made without the help of Club Mobay in my opinion. I've come without the service and the expedited security alone would be worth the money. But that's not all you get. I really liked the comfortable lounge where the...More

    Date of experience: September 2019
    Thank indianageek
    Reviewed 3 days ago via mobile

    3rd visit to this lounge and will continue to use when o travel through mobay, You are greeted with a welcoming smile every time so far first impressions are very important so you have the right people working at the entrance, inside the great service...More

    1  Thank whineywhiney
    Reviewed 3 days ago

    The concierge service offered at arrival is worth the money to bypass the long lines and get on with your vacation. The departure lounge has tons of food and full service bar with free WiFi so perfect place to relax while waiting for your flight....More

    Date of experience: August 2019
    1  Thank Dee5155
    Stephanie L, Customer Experience Executive at Club Mobay Departure Lounge, responded to this reviewResponded 3 days ago

    Now that’s what we’re talking about aliciammonk! Personalized meet and greet, express lane through customs and immigration, giving you extra time at your resort…how awesome is that! We are over-the-moon excited by your review and hearing the wonderful experience you have with Club Mobay on...More

    Reviewed 4 days ago

    We were greeted quickly after getting off the plane and were helped through the express lanes for customs. We landed and were on the road to our resort in about 40 minutes and that is with collecting our checked baggage. The lounges are very comfortable...More

    Date of experience: September 2019
    1  Thank aliciammonk
    Reviewed 5 days ago via mobile

    This is the 6th time we have visited the club and used the arrival service. The arrival service was excellent, our agent was friendly and got us through the lines quickly. Upon leaving we visited the VIP Lounge, staff was great, food was good and...More

    Date of experience: September 2019
    1  Thank Christine S
    Stephanie L, Customer Experience Executive at Club Mobay Departure Lounge, responded to this reviewResponded 3 days ago

    You just melted our hearts with your review charlottedF430KH! We are extremely ecstatic that you enjoyed our “great little lounge” away from the hustle of the regular concourse adding that special touch to end your vacation perfectly. A relaxing time enjoying a couple drinks and...More

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    Questions & Answers
    Ask a question
    jogrey34
    4 September 2019|
    AnswerShow all 4 answers
    Response from LoveShawn | Reviewed this property |
    On the plane
    1
    Vote
    DayTrip49322404778
    3 September 2019|
    AnswerShow all 2 answers
    Response from GM C | Reviewed this property |
    If its uk priority lounge access you have to purchase club mobay too. Its well worth it though
    0
    Votes
    BoardingPass428440
    1 September 2019|
    AnswerShow all 3 answers
    Response from Explore250093 | Reviewed this property |
    It wants to know what resort/hotel you're staying at. They work with the transportation companies to ensure your entire trip is smooth.
    0
    Votes
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