Not terribly well organised tour company. Nobody at the dock to explain anything. They have 3 different tours but when buy the tickets online you don’t know which it is. Not clear as to whether you need to line up for a paper ticket as well. I don’t think the Hellbrunn palace tour lets you inside the palace. They admit you into the “trick gardens”, which are fantastic, But by the time you’ve done that it’s time to go The boat trip section is ok but it’s frankly not that scenic

Unfortunate the river cruise didn’t happen due to mechanical issues. Instead, they took us by bus and made an additional stop at the “Sound of Music” Palace. Hellbrunn is unbelievable and a must see when visiting Salzburg!

A thoroughly enjoyable 45-minute cruise along the river. The commentary was a mix of pre-recorded (in German and English) and commentary from the lady captain (started in German and English, added Spanish after a question from a member of the audience), and was a nice mix of history, humour and facts. Good views of villas on one side, and the commercial side of the city on the other. Fast running water created challenges for the pilot, with the outward section around 35 minutes, then 10 minutes back with the tide! Basic tickets are available for unreserved seating, with a handful of "premium" seats at the front and back (with a "free" drink included) - all have a good view because of the design of the vessel, built for this type of journey.

This is just for the palace didn’t do the river boat. Beautiful peaceful scenic park with some wonderful old trees. The trick fountains tour is a must, really interesting, entertaining and novel! Other attractions there too which we didn’t get time to see. Really enjoyed it.

What an amazing experience. Our Captain took us up the river piloting the boat and giving a running commentary about the city and surrounding area. She was brilliant. The boat is modern with good viewing. tickets can be purchased on the quay side. Every thing about this experience was professional, affordable and efficient. Thank you

0/5 for customer service. I booked 2 days in advance, received the “paid and confirmed” notification, then showed up to be told that I didn’t have a reservation. The man at the ticket booth literally laughed in my face before I showed him my ticket confirmation and he had to call his supervisor. I also called the listed customer service number, and they promptly hung up on me.

We found this tour to be run efficiently, with a very friendly and amusing crew. The vehicle was very interesting, and much more comfortable than the usual DUKW vehicles used elsewhere. A fun way to see the main sites in a pleasant city, especially when the sun is shining!

Booked the Tour 3, including tour on the water, a visit to Hellbrunn Palace and return trip home. Hellbrunn was fabulous but the rest of the tour was an awful experience, and customer service we received on return was nether helpful or satisfactory. Our water tour was ruined by a hen party, who were loud, shouted out obscene words, and has no interest in the water cruise spending the whole journey taking photos, shouting over the commentary and blocking the views. The staff on board the boat did nothing at all in response to this. We didn't hear any of the commentary and missed the sights, so ended up paying for a service we definitely did not receive. On our return I spoke the ticket office staff who told me there was nothing they coud do and they were not responsible if people on the tour were loud and it was just how it was. This is not acceptable, showed no customer experience and just not bothered that all that our afternoon was ruined, with no offer to help or compensate this. Would recommend getting a taxi or a bus to Hellbrunn, don't waste your money on this tour.

We visited beautiful Salzburg last month. The visit to the palace was enjoyable, especially to young children with lots of hidden fountains. The cruise was fun when we took it at 19.00, when it was not too warm. הביקור בארמון והסיור המיוחד לגן המזרקות מומלץ למשפחות עם ילדים צעירים, את השיט הזמנו לערב כשהיה כבר פחות חם.

This tour turned out to be a real experience, not least because of the commentary and briefing provided by the Captain. The sightseeing element became secondary to the experience of being transported from the river and then through the City (much to the amazement of pedestrians) and then back again to the jetty via the river. About 90 minutes of sheer fun. Highly recommend.

Seeing a city from the water is always interesting but this was better than most. Salburg has such interesting buildings that the view from the water makes for a view that other tourists never get. The drive around the city was also good and it helped that the commentary was in English and German. Everybody onboard were friendly and helpful.

My mum and I went on the Splash tour this afternoon. We really enjoyed it. The commentary was very good and the crew were very amicable. We would highly recommend it to anyone who is in Salzburg and would like to see a number of the sites in a unique way.