Easy to enter, just wait for your time to show. Buy some ear phones Not overly crowded Think it took us about 2 hours Lovely cafe and shop to browse

Amsterdam is so pretty at night. Our driver. Peter was friendly and funny. Our group of six had a fabulous time and would go again with Blue Boat.

We boarded the boat only to realize that no headphones were provided. The 75-minute canal cruise was pleasant but started to feel dull towards the end. There was no tour guide, just a driver, making it feel like poor value for money. At the end, we learned that the headphones had been used by previous passengers—disgusting! In hindsight, we were glad we didn’t get them. Wish we had chosen a different provider, and unfortunately, we wouldn’t recommend this one.

Lucky it was off season. When we arrived at the company to exchange our voucher for the cruise and Heineken tour they advised our ticket is not valid they said they have been contacting Tripadvisor for months to advise them this tour option is not valid. Even though I got confirmation and bar code for this company. Was only in Amsterdam for day, they advised they only offer this option for snackpack service and that I need to contact Tripadvisor to get a refund. If I wanted to travel would have to pay them again with no discount offered. I had also book the Heineken experience with them asked them if my Heineken tour then booked and confirmed they advised no and would have to pay that separate and see if tickets were available. With not much else I could do as limited time had to fork out more money for this experience. I kept saying you are the company on the voucher with a booking confirmation and bar code received. I feel this could be handled better but I paid the money only 2 other people on the canel cruise which was information and enjoyed but then no snackbox given? A complete scam so do not book this online. I had no time to go back and complain as I had then see if could get on the Heineken tour next door which lucky was low season but cost more money than what I paid for. The good note was that I rang Tripadvisor straight away they could not believe what I was saying so they rang the company to confirm would not honour the voucher that had a confirmation on. I got my money credit back but left horrible experience with this company

This was a nice cruise to take to learn about the history of Amsterdam. It was very informative but not overly factual to the point of boredom. We went in the winter and the boat is closed in and warm so we were not cold. It’s not a live guide, it’s a pre recorded audio. If you want a quick history about Amsterdam and a way to see the north and south of the beautiful city; this tour is it. I also liked that it was in the daytime so you could really see the city!

Good route through the centre and around Amsterdam but we were given headsets for the tour and they didn’t work properly, the audio kept jumping.

Such a good time! Staff were lovely and tour is very fun and interactive. We went as a couple and had a great time, lots of activities to do within the tour, definitely worth the money.

Tourist trap - avoid. For like 30 euros you get a tour around and get to go to the top of the building at the end. You get 3 free drinks however the drinks are in glasses about 250ml, so tiny. It’s a bit boring. Couldn’t wait for it to end. Maybe experience it if you’re there, but my advice is keep your money and spend it in a pub!

Appalling. No rep to meet us at meeting point so couldn’t exchange voucher for ticket to visit the museum. I suspect that they offer the trip even if they can’t provide museum tickets. Avoid this package.

I rated it a 3 because booking was easy, but can't speak about the actual cruise. We were excited to go on this cruise, but the weather was terrible ...freezing cold rain. We got an email thanking us for going on the cruise even though we did not. The website told us that we would be contacted if the weather was bad and the cruise cancelled, but we couldn't cancel within a 24 hour period and didn't hear from them. We are hoping to get our money back and will re-evaluate that experience.

When visiting Amsterdam I’m not sure how you could avoid traversing at least some of their 165 canals, but why would you want to? We set out to experience as many as possible, but with nearly 50 miles of them to explore, a plan was surely warranted. Fortunately we just happened to be visiting during the 13th Annual Amsterdam Light Festival and were able to enjoy a cruise along a multitude of canals. As we passed beneath an unnumbered collection of the city’s 1,281 bridges, we eagerly awaited what form of lighted artwork might be awaiting us on the other side. This year’s event spans November 28th-January 19th and celebrates Amsterdam’s 750th birthday. 🎂 The majority of the seating is enclosed, but the best views and pictures/videos can be captured from outside at the back of the boat. Most of our fellow travelers were dissuaded by the cold on the evening of our tour, so great vantage points were readily available. Audio tours in multiple languages are provided, there is a restroom on board, small snacks can be purchased prior to boarding, and the staff is willing to assist those who are unable to descend/ascend the boat’s steep staircase. And that’s…Henry’s Take. #amsterdamcanals

Excellent experience for both the canal cruise and the Heineken tour. Would definitely recommend for anybody planning a few days in Amsterdam

There are so many canal cruise options but this is the one you want! The staff were friendly and prompt with our departure, the boat was spacious and comfortable and the recorded tour headsets easy to use with so much information along the way. Because this tour is a little longer you don’t see the same route twice and get off the beaten path a bit which was great! We had a few sprinkles on the day we booked our cruise, but the glass top roof kept us dry while the side windows opened for lots of fresh air still. Would definitely recommend going with this tour!

Was a very good talk, and the audio guide was informative and had lots of languages to choose from. Our only issue with this tour was that it would have been helpful if one of the crew members had pointed out which buildings they were talking about on the tour as a couple of times we couldn’t see the buildings they were talking about, and also we had to be looking for them. Otherwise, we thought the crew members were great and the boat itself was very clean.

Beware !! This company does not provide customers with what is advertised on their web site. We purchased the snack box as an extra and was told only a soft drink was included when we collected it before the cruise. Yet, their board outside and on the web site states it includes a beer. I had to pursue this point to get the beer. We also paid extra for the cheese & wine package which clearly states ( on their web site ) cheese, crackers and 2 cans of wine. What I got was cheese, nuts and one can of wine. I queried this with staff who were very rude saying the offer had been “changed” . I explained that I couldn’t put cheese on nuts to eat and was expecting crackers!! I asked for what I had been advertised on the web site when I booked the cruise and what I had paid for. After our cruise I was called off the canal boat to “ prove “ what I had seen on the website, which I did. How embarrassing to be asked infront of everyone what you should have got, what I’d ordered and had paid for. I was then told the website was wrong !!! Ridiculous and awful customer service. The rude woman even remarked that she had given me an extra can of wine - NO!!!!! I had paid for two cans as advertised. Feel really ripped off by this company who are obviously cheating customers out of what they should be getting as extras. No apology was made and this ruined our evening. Even the canal boat driver was rude and constantly asking for tips - avoid this company as many more better ones around.