The whole place prioritises money making over safety over customer experience. The park was very underwhelming and on a quiet September’s day we were in and out after getting bored in just under 1.5h. Tips: - you can take food and drink with you, the park food is relatively cheap but absolutely awful. £5 for a microwave pizza the size of a small plate and nearly 50% is crust, the topping all falling off in the first bite. - you can enter and re-enter the park as many times as you like, just get a stamp on your hand. If you do this you can maybe use your car as your locker as you can park close. - don’t use the lockers at the entrance on the right, they’re busy and in a bad location. There are lockers in the centre of the park all over the place that are quiet and in much better locations for ease of access. - the locker code will be printed for you on a piece of paper, ensure you’re good with memory of a random 6 digit code and a random 3 digit locker number. Spread the memory load across your group if not, you can’t pick which locker or which code you get. - most of the toilets don’t have locks, male or female - if you’re going out of august busy times, only go as a group of 4. You cannot ride the 4 person rides without 4 people, they do not let you wait in the queue for another group of 2 to turn up, they insist you must exit the ride line area and go to find another 2 people - we didn’t manage this. We did not see one group use the group rides at all thanks to this policy. - expect poor levels of safety, we saw several people receiving serious medical attention, which is worrying as this is the park where somebody broke their neck during COVID and they refused to act on it, before they were sued by the Spanish government. - the lazy river is pointless, you need to buy a tube for it, therefore it was totally empty of people and just looked sad. - you can only sit on concrete. There are no benches as they want you to pay to sit on a lounger. - many people are dirty there, maybe the time of year but certain types of people were constantly spitting on the floor and you could see snot everywhere. Wear water shoes - but you have to take water shoes off on all rides for no good reason.

We visited as a family (2 x adults, 2 children 7 & 5) I'd read about some of the negative reviews so was hoping for the best, and we certainly got the best. We bought tickets online in advance. Got there when the park opened and went straight in. Lockers are €6 or €9 to rent for the day. No big deal really. Yes you get a 6 digit pin on a piece of paper, we used a biro to write it down elsewhere (towel label) so we didn't lose it. The slides were all fantastic. Loads of ranges to suit loads of ages. My youngest lived the splash area. One slight disappointment was that we measured my elder child at 127cm before we went. A lot of the bigger slides you have to be 125cm. Sadly she was coming up just short on their measuring sticks. However you could take the view that this is a good thing from a health and safety point of view. Staff were all well trained and safety conscious. I suffered a bit of bruising from some of the fiercer slides, but it's a thrill experience, there's always going to be risk of that. We didn't experience any queue, at all. The longest we waited for any ride was cyclone which was about 10 minutes. However we visited at the end of September the day before they were due to close for winter. The place was clearly set up to take a lot more visitors, and I shudder to think what it must be like in the high season. All of the pools and slides use salt water, but from an environmental point of view that's fine by me. Overall a fantastic day out and will definitely go back. I'll certainly try again to avoid the busiest time though

Lots of fun and thrilling attractions with plenty of variety for anyone. Big adventurous slides as well as kids areas and a few more relaxing attractions, like the jacuzzi and lazy river. Seemed a bit pricey compared to other waterparks I've been to, especially with food prices, the 6€ for a small locker, paying to rent a sunbed, and the fact you have to rent rubber rings for the lazy river (not any of the other rides though). Also bear in mind the park uses salt water which can be irritating to the skin, nose and eyes, but there are a few freshwater showers scattered about. We went in the morning in early September and wait times were never more than 15 minutes.

The whole park is huge. We were a family of 4, Inc 2x teenagers. Paid €36 in advance and beat the long pay at the gate queues already forming before 10am when the park opens. As others have said you don't have to rent a sunbed for €6 there are plenty of green spaces to set up camp. Lockers are available, we had one large enough for an airline hand luggage holdall with plenty of room to spare for €9 to store valuables. Electronic wrist bands are available to link to a method of payment if your away your locker and need to purchase a drink/food. The rides are great, I've done plenty of European water/thrill parks and there's plenty here to keep you occupied and the adrenaline pumped. Queue times, add 50% to what the board says. We took 3 hours for Cyclone for the 90 ish seconds it took to reach the bottom, but it was one hell of a ride, more excitement than the red Vertigo slide [25ish min queue]. Overall clean, staff bilingual in most cases, felt safe, had fun, missed loads, would defo return. We didn't buy food in the park, a pint of drinkable beer was €3.90 from memory, which converted into GBP wasn't a bad price.

Worth a visit, the park is huge and has a great selection of rides and places to relax if you are not a thrill seeker. The park has a variety of rides ranging from the lazy river through to the vertical drop which is for hardened thrill seekers, however something to suit all people of all ages/abilities. I would recommend visiting this park, it’s a great day out for children of all ages with children’s pools for younger children and slides and rides for older/more confident swimmers. Many people have stated that it’s expensive/hot/crowded etc, I went in the height of summer on a weekend and it was busy yes- but it wasn’t that bad, the longest we had to queue was 45 minutes for the cyclone ride but some of the rides were a few mins max Pros- 1)lifeguards were great and spoke English, selection of rides- so many to chose from as mentioned earlier to suit all needs 2)drinks/food was really good value for money considering it was a waterpark!! 3)great fun filled day out Cons- 1)wait time for some of the rides, however to be expected given the season and peak holiday times 2)having to pay for the sun loungers (however it wasn’t a bad price- 9€) 3)finally the only other thing I would say is car park is not sheltered so cars get very hot in the summer heat. 4) have to hire lockers (6€) however these are not really needed if you can place your bag under your sun lounger Things to note- 1) the park uses sea water so it’s salted, so people who are adverse to salt water need to be aware of this in advance as it can come as a shock if expecting chlorine water. 2) Take flip flops/shoes/sliders, and then just leave them at the bottom of the slides as the floor is burning hot in the sun so be warned

Huge water park with some amazing slides and water based fun for both adults and kids. However, even though we got an offer still cost about €100 for two adults and two kids, so not a cheap day out! Got there and discovered they then charge €6 per sun lounger. Absolute rip off! The other big issue was the queues. They absolutely pack people in, so had to queue for 40 mins for Zig-Zag slide and didn't even bother with one of the biggest slides (blue and white one on a ring) as queue was huge and not much fun in 30c heat with limited shade. If the water park hadn't been so packed would have been a great day but poor value for money in peak season given the crowds.

I visited this waterpark toady with my family.. We started off with getting sun beds but you have to pay? Then we wanted to go on the slides... the new slide the 4 person one had a 3 hour queue already and the other little slides had accessive queue times and it was super busy... Also the water is salt water? At a waterpark... My sons eyes where going red. Do not come here it is such a scam really not worth the money couldn't get on barely any slides. Won't come again!

Very overpriced at €39pp then when you get in its €6 to hire a rubber ring for the rides, €6 for a sunbed €6/9 for a locker the €6 locker pushing it to get a towel in… food and drink again well over priced… do not accommodate for disabled persons either and when something was said about that the staff just laughed. The park its self is in need of a refurb, cracked tiles holes on the floor Spend your money and time elsewhere. Wouldn’t return

Nice Waterpark, many places to have fun great experience many people in summer maybe needs to have a better food

We had an absolutely fantastic day here yesterday as a family with 2 kids aged 14 and 10. After reading recent reviews we almost didn't book but we were so glad we did. Got there early 10am and had around 1.5 hours where it was fairy quiet before it got busier. Went straight to cyclone hardly any queue. There are so many different rides and activities for all ages including white knuckle, lazy river, ziplines, Jacuzzis and splash zones for younger kids. We all found something we enjoyed. You can pay for a locker if you need, 8 euro for a large, 5 for a small, we felt it was expensive but if you don't take valuables you don't have to buy one. There's plenty of table and chairs under canopies where you can leave your towels and bags etc. You don't have to get a sunbed but can pay if you want them. You don't need to buy a rubber ring for any rides, we didn't and it was fine. They are very heavy to carry anyway so wouldn't fancy lugging it round all day. Plenty of picnic tables in shady areas. Good toilet facilities and showers dotted around to wash the salt water off you. We didn't have a problem with the salt water, it doesn't taste nice but didn't spoil our experience. Overall really glad we went and all agreed we had a great day.

Visit the park 26th August 2022 4adults 2 teenagers 1child. When you get there don't matter what queue it is just queue at the short one as go in same place. Don't waste your money on sunlounge we sit with the local in the picnic area which is shade all day and no cost. But if you want loungers it's €6per bed. The big yellow rubber ring that cost€8per day is only for use in 2 rides you don't have to hire one if you don't want to push up the hight steps to go to the one apart from lazy river. The water are salt water throughout the park so horrible 😫. The food are absolutely overpriced and not even OK with quality or quantity! But if you still want to visit the park I recommend plan ahead n take your own picnic. Toilet are yuk. Qeue for food and drink in the summer heat are unbearable.Overall don't recommend this place. Siam park in Tennerife are way better.

I’d read a few negative reviews about this park before we went so had expected the worse, so having said that we had a fun day. We were a family of 6, aged 12 to adults. We loved all the rides we went on, especially the rapids. Queue times were on a par with any other water park I’ve been to as well as in Disney and we went on quite a few. Floor was burning without shoes again the same as any other, so I held mine on the rides that didn’t cause any issues. Queues were long for food but we took our own. A couple of negatives for me, very little shade in queues or for beds and I didn’t like the fact you had to pay extra for a ring if you wanted to use it in the lazy river or the wave pool, but you don’t have to get one and you can take your own. We paid for beds up front and no one checked all day. We packed all phones and valuables in the lockers and memorised the 6 digit code between us. Overall a good day with lots of laughs.

I had a horrible experience with one member of the staff, he pushed me out of my float so i went face down in to the pool in one of the slides. I was trying to speak to him but he didnt understand and got really agressive and then got really close to my face, very threatening and scary. He told me to get out of the slide, i did not understand what was going on standing there in front of everyone in shock how this staffmember was behaving. Other staff got there and he “explained” something in Spanish and i stood there just so wonerable because i dont speak spanish and i cried so much because i was in such a shock and terrified of this staffmember who was so intiminating standing up close to my face. I had to ask him to please step back because i was so scared of him. I have never ever been kicked out of a waterslide before! i dont know what happened to this guy, why he was so angry but obviously he should NOT work in a park like this with his anger- and mental problems. This ruined the whole experience as i sat for a long time crying and scared of this guy, afraid to walk around in case i would meet him again! Afraid to go on any slide in case he would be there. The superwisor who came and the other staffmember who witnessed this, i hope you will remove this staffmember from the park so no one will experience this like i had to do! It was a traumatising experience and it has been on my mind since i was there last monday, not being able to get it off my mind. it seems surreal that this actually happened by a staffmember to a guest and i am still in shock! I give it 1 star because our experience prior to this insident was allright, went to a few slides (which were allright, nothing special) with ques from 20-60 minutes which tells us that they sell way to many tickets, the park was REALLY overcrowded and the food was disgusting, cold served sandwitches and pizzas in really poor quality. The sodas were tasteless and just really seemed like they were saving on everything, trying to make the most money possible. We didnt even bother to try to go on the biggest slide, the que was like 300 people and we would have spent the whole day in that que. Please take all this in to consideration, reconsider your staffcrew, food service and sold tickets so people can actually enjoy this park.

We visited in July 2022. The entry fee at the gate was 39 euros per person. You then have to pay for rings, sun beds, and lockers if you want them. Some of which I would have expected to have been included for the price. There were not many attractions to chose from. One of the larger slides did not appear to be open/running properly. The tall slides were good fun, but some of the others were very underwhelming. The pools (wave pool, jacuzzi pool, lazy river) were enjoyable. We did eat lunch there which was very nice and affordable. There were also lots of spaces to sit and eat.

Look after your flip flops, scum like to Steal them ! Very sad that you would want to steal flip flops