Cologne Tours
The Chocolate Museum Cologne Entrance Ticket
4

The Chocolate Museum Cologne Entrance Ticket

By Chocolate Museum
About
from
₹1,446.61
per adult
Lowest price guaranteeReserve now & pay laterFree cancellation

Ages 1-99, max of 99 per group
Duration: 60–120 minutes
Start time: Check availability
Mobile ticket
Written guide
Print or digital reading material such as a guide, map, brochure, etc.
: German, English
More


  • GST (Goods and Services Tax)
  • Entry/Admission - Chocolate Museum
What's not included
  • Transportation to/from attractions


  • Wheelchair accessible
  • Pushchair accessible
  • Near public transportation
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 101351P1

  • Confirmation will be received at time of booking
  • Children must be accompanied by an adult
  • Most travellers can participate
  • No Health restrictions
  • This tour/activity will have a maximum of 99 travellers

  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.

If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 101351P1

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About the operator
Don’t take it from us – here’s what people have to say about this operator:
  • Chocolate Museum
    5,561
    Germany
  • LightPacker783120
    0 contributions
    5.0 of 5 bubbles
    If you like chocolate and in Cologne don't miss the Chololate ( Lindt ) museum .
    My wife and I love Chocolate . So the chocolate museum is a must and well worth a visit , very interesting , informative with live cholate making demonstration and little chocolate treats along the way . If you buy a combined ticket for the big ferris wheel you will also get a discount in chocolate shop. Their cafe is also well worth a visit .
    Written 10 July 2024
  • Aero3926
    0 contributions
    4.0 of 5 bubbles
    Stop in for a treat
    We did not take the tour - didn't think it would be worth it given our knowledge of chocolate making and tours where chocolate is grown. We did, however, have a hot chocolate in the cafe and pick up some treats in the shop. You do not need a ticket to do these things or to use the toilets. If you are in the area, visit the Historische Senfmuehle across the street.
    Written 13 June 2024
  • J K
    0 contributions
    2.0 of 5 bubbles
    Review for cafe only, could be better, probably
    This is a rating for the cafe only, I did not have a chance to go to the museum. There is a moderate selection of cafe drinks, coffee, tea, and chocolate cake and they also offer chocolate fondue. I ordered their basic hot drinking chocolate. It was not bad, not too sweet overall, all things considered, but you will get a sugar rush after. Tourist prices, so not cheap, but expected. As someone traveling from the US, it’s well known that there is really no service in Europe, in particular in Germany, but wow, the waiters in this cafe really don’t want to take your order or settle the check. As a cafe that is part of a museum really meant for tourists, a little service would be reasonable. I don’t expect friendliness, but I would expect that if you are working, then pay attention to people who are ready to order or ready to pay. I literally was waving my arms and standing up before someone would make eye contact and even then they would look the other way. I really thought I may just have to start walking out without paying, if they didn’t want my money that much. The annoyance this caused really made me decide that it probably wasn’t worth spending any more money on this place to go to the museum. TLDR: the hot drinking chocolate was decent, but the annoyance caused by the waiters will leave a distaste in your mouth that may not be worth it.
    Written 15 May 2024
  • scubamex
    0 contributions
    5.0 of 5 bubbles
    Very good place to visit while in Cologne.
    Great place to go especially if you like chocolate. Layout of the museum is very good on different floors. Good about of samples as you take in the museum. Plan to spend at least an hour here. Would definitely recommend this place. The adjoining restaurant is also very good. Staff at the museum and restaurant are very helpful and friendly. Ran out of time to visit the gift shop.
    Written 15 May 2024
  • Neonninja9898
    0 contributions
    1.0 of 5 bubbles
    I don't understand all these 5 star reviews- a miserable, noisy, dreary experience
    I understand I went on a Saturday afternoon and it was going to be busy, but, man this was awful. First there was a massive queue to get in if you're a tourist who can't book in advance. Then you have to queue for a "tropical rainforest" , which is very small and you can see it outside through the window anyway. The factory bit might have been quite interesting, but there were huge queues for each stage of the process full of screaming, mostly bored kids and you had to either queue for each stage or skip it, and it wasn't worth it just to see some chocolate being mixed and entering a production line. It was just too noisy and unpleasant because they'd packed us in like sardines. Most of it is just walls full of text that I could have looked up on Wikipedia. The interactive stuff was just pressing buttons, lifting up flaps etc for kids, you didn't actually get to DO anything specific, it was all very cobbled together like a kid's school project. There's a bit were you can look at the chocolatiers make stuff through class windows like zoo animals. They're really stingy with the chocolate too, you get one chocolate when you get in and 4 little ones when you leave, but it's those cheap ones you can get for £3 on sale at the supermarket, I could have just gone to Lidl and saved the 15.50 euro I just got ripped off for. I suppose they do dip a wafer in the chocolate fountain for you, but the queue for the fountain would have taken 30 minutes and I was losing the will to live. The displays on the upper floors, again would have been mildly interesting , but by the time I got up there my day was ruined. The view was nice, but no different that the one from the platform outside that I didn't need to pay to get on. The place smelled nice I guess. The shop and café looked decent, but again, by this time I wanted to rip my own face off. If it hadn't been way overpriced for what it was or mobbed to the point of being unable to move beyond a dreary trudge , it still wouldn't have been super interesting, but it would have been enjoyable. I'm a very cheesy tourist interested in everything and usually extremely easy to please; I never go full Karen. But I'd rather be beaten to death by Willy Wonka's Oompa Loompas than set foot int that place again, and they should buy me a bar of Cadbury's to compensate for the bad mood they've put me in :)
    Written 2 March 2024
  • 293neilk
    0 contributions
    5.0 of 5 bubbles
    Interesting
    The Chocolat Museum is a great museum to visit if you have a sweet tooth . The museum is popular ,lots of information on boards around the museum, learning about the rich history of chocolate is fascinating and an added bonus,free chocolate, the cafe here is also great to visit ,again very popular, if you're planning a trip to Cologne its a museum to most definitely check out, its easy to locate along Am Schokoladermuseum .
    Written 5 January 2024
  • KDP90
    0 contributions
    1.0 of 5 bubbles
    Don’t bother
    Found the whole thing extremely underwhelming and a waste of time/money. A load of information printed on walls and barely any interactive elements made for a boring visit. The museum was absolutely heaving, too many people so could barely move and actually see things without a crowd of people around you. Toilet facilities were awful - one set of toilets at the entrance, poor cleanliness and as you can imagine, queues were huge. One positive - we booked our tickets online and managed to avoid an outrageously long queue for tickets. So if you are still keen to go, make sure you book your tickets online in advance!
    Written 2 January 2024
  • globaltrotter013
    0 contributions
    4.0 of 5 bubbles
    A unique museum
    The Museum is quite interesting and unique. The sustainability part is particularly educational. But the staff are unhelpful and even rude.
    Written 28 December 2023
  • JWiUK
    0 contributions
    3.0 of 5 bubbles
    Too many people queuing to visit.
    Had planned to visit the chocolate factory. I hadn't got a reservation as could only see the dollar sign to pay for it, not sterling. When we got to the chocolate factory over the Christmas period, there were an awful lot of people. I don't need that much chocolate. I did buy from the chocolate factory shop.
    Written 28 December 2023
  • dawnbE3376QQ
    0 contributions
    3.0 of 5 bubbles
    Ok but…
    It was average for us unfortunately. Pro’s - * ramp and stairs access * you can hang your coats up in a secure cloakroom for €1 per coat * lift access to all floors * FREE CHOCOLATE * good view of the river from the viewing window. * chocolate fountain with sample chocolate * there is a step-by-step process of how the chocolate goes from the moulds to the final bit. * clean and the staff are friendly too! Con’s - * no set way to actually venture around. * sooo much information and words! A lot of standing around reading. * not very interactive. Children may well be bored eventually? Honestly, standing around reading lots of info boards wasn’t our thing. I have an attention issue so I lose interest easily. Please don’t let my review put you off :) You will enjoy it, make sure you go to the shop too!
    Written 21 December 2023
  • trevtravels
    0 contributions
    5.0 of 5 bubbles
    Entertaining and informative museum
    Very informative and interesting exhibits covering production, history and trade and thoughts for the future on sustainability. We loved the tropical room and the factory production line was fascinating. And, of course, the chocolate fountain!
    Written 17 December 2023
  • Caitlan C
    0 contributions
    2.0 of 5 bubbles
    Disappointed
    I was really disappointed with our visit today and would like a partial refund. As we did not receive the chance to create our own bar of chocolate, which if given the chance to we would have paid. Also you let too many people in at once, it would be a much more pleasurable experience if you allocated time slots. As most of our visit was stood in a queue
    Written 17 December 2023
  • TAMAN1951
    0 contributions
    4.0 of 5 bubbles
    Bery informative
    Nice experience and well done. Easy to maneuver and get the whole chocolate story from seed to finished product. Fair amount of samples. Can get crowded.
    Written 17 December 2023
  • jamesrob82
    0 contributions
    3.0 of 5 bubbles
    Worth a visit, but go early!
    We visited the chocolate museum whilst visiting Cologne. We arrived mid-morning and there was no queue to gain entry. The museum itself was very interesting and well laid out, making it easy to follow and understand. There is the option the design your own chocolate bar and pick it up later which we did (prefect for presents). When we had finished our visit and made our way down to the entrance it was super busy. We wanted to have a drink and eat at the cafe but the queue was insane and we didn’t want to wait! I would recommend this attraction but go early before it gets too busy!! I just felt the cafe could of been staffed a bit better or managed in a more efficient way, it was shame to not be able to sit down and have a hot chocolate afterwards!
    Written 9 December 2023
  • Paul H
    0 contributions
    4.0 of 5 bubbles
    Very interesting and informative
    Easy to find on the banks of the river Rhine, this attraction is very popular. Recommend that you book tickets online prior to your visit. There are many comments about it being so busy that you can’t see anything or get around easily. These comments are true but we arrived by 10:30am and it was absolutely fine. However by midday it was really busy and I can see why visitors would feel frustrated. Give yourself a couple of hours to see the museum. It is larger than it looks. On arrival I definitely recommend using the cloakroom service (1 euro per item), the building is warm inside so you don’t need to wear or carry a coat. By purchasing tickets online you don’t need to go to the ticket booth, go straight to the beginning of the tour and they scan your tickets off your mobile. The tour provides you with lots of historical information about the production of chocolate over the years along with current manufacturing across the world. The highlight is the real chocolate making area, which has real machines and excellent video screens showing what is happening. The end result is wrapped chocolates. The building itself is cleverly constructed overlooking the river. Overall it was well worth a visit. Excellent cafe and an amazing shop full of chocolate gifts. Usual facilities onsite and wheelchair accessible with lifts on each floor. Overall
    Written 2 December 2023
See all 5,561 reviews
These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles332 reviews
Excellent
147
Very good
87
Average
51
Poor
29
Terrible
18

carrie w
Ipswich, UK1,636 contributions
3.0 of 5 bubbles
We bought tickets in advance which meant we got queue jump. So did many others therefore the queue was long - we queued and waited 15-20 minutes to get in.
The museum is very average. The queue into the greenhouse is long and not a lot to see, avoid this and view the greenhouse from the windows and upstairs viewing window.
You get a little free chocolate. The factory part is the best seeing all the machines in motion.
In all we spent about 1-2 hours there.
We found the experience very average.
Written 14 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Too bad you didn't like our place so much. On an area of over 4,000 m2, we show the diversity of the 5,000 years of chocolate's cultural history. Our recommendation for your next visit is to book a guided tour from our wide range of offers in addition to your visit to the museum. Our experienced museum guides will be pleased to accompany you. We hope it was not your last visit. Greetings from the Chocolate Museum
Written 17 April 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Linda NZ
Remuera, New Zealand26 contributions
5.0 of 5 bubbles
Dec 2019 • Family
The entire place is filled with nice chocolate smell. You can try freshly made chocolate. There are lots of displays for coca discovery history, planting, coca drinking culture, many interactive exhibitions, you can observe chocolate production in operation. My son and I had great fun.
Written 19 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
What a great review! Thank you so much for your positive feedback. We are really happy that you had a great time! Greetings from the Chocolate Museum
Written 20 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

loushol
Leeds, UK8 contributions
1.0 of 5 bubbles
Jan 2020
As a museum for children it seriously lacked imagination. At best it was like walking through a book. Not nearly as fun or interesting as we expected. The best but was the shop at the end, save your money and buy the chocolate instead. It is yummy, but Im sorry the tour was just boring, even for me a chocolate lover, who was trying to jolly along two super bored children!
Written 13 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Too bad that your impression of the chocolate museum was not more positive. The Chocolate Museum is a cultural and historical museum. The past and present global story of cocoa and chocolate is portrayed in detail over more than 4,000 m² of floorspace. The diversity of 5,000-years of cocoa's cultural history is shown as well as modern chocolate production from the cocoa bean through to praline chocolate confectionery. What can we improve from your point of view? Please write us what you did not like. We are always open for suggestions and criticism. Best regards from the Chocolate Museum
Written 19 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

giorgos d
2 contributions
2.0 of 5 bubbles
Nov 2021 • Couples
Maybe 30 years ago you could call that a museum ...On the present days we have internet
,so you don't really need to see a place of which the 80% contains just informations spread with big letters on the walls about cacao in a try to fill the space of 3 floors. I can easily google "Story of Cacao" and have all those information on my phone in secs and for free. About the real deal of a museum, the exhibitions, they are so few (most of them also not really interesting) that you can literally fill a single room with them and again will be space to show more. Besides that the industrial room was ok but of course not worth it for 12 euros to see.... In general NOT recommended if you do not have children. It was kind of a waste of time and definitely needs to be cheaper...
Written 12 November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Too bad that your impression of the chocolate museum was not more positive. The past and present global story of cocoa and chocolate is portrayed in detail over more than 4,000 m² of floorspace. The diversity of 5,000-years of cocoa's cultural history is shown as well as modern chocolate production from the cocoa bean through to praline chocolate confectionery. We are always open for suggestions and criticism. The positive experience around chocolate is very important to us and the satisfaction of our visitors is very close to our hearts. Best regards from the Chocolate Museum
Written 15 November 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Traveling Ammonite
268 contributions
5.0 of 5 bubbles
I think if I hadn't gotten there when it first opened and beaten the crowds, I would have had a different experience. We were the first ones there, so our pace was pleasant, but even then there were kids running around without any rules. Which I mean yeah, that's what kids do, but in a museum that's heavily dependent on reading texts in a particular sequence, it can be annoying when kids just shove in front of you. But again, it wasn't a huge problem with the morning crowd.

The museum itself was nice and informative, not only going into the history of Lindt but also how chocolate is made. It does make you aware of your own habits as a consumer, which I thought was very well done in this museum. There are also ample opportunities to get treats, as it definitely makes you want to eat more chocolate.

I don't know if I would do it again, at least within the next 5 years or so, but it was fun and I learned a lot. It's also a lot of fun for kids, as there are plenty of things to see (you get up close and personal with some of the machines). The chocolate museum shop is a bit pricey, though. Maybe only buy things with the museum logo on it if you really want them; you can probably by the classics elsewhere for much cheaper.
Written 28 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for the detailed feedback. It can get quite busy during the holidays. We are a museum for the whole family. We are pleased to hear that you enjoyed your stay with us. Best regards from the Chocolate Museum
Written 31 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Brigitte A
Pikeville, KY26 contributions
2.0 of 5 bubbles
Our group of 11 American college students and faculty toured the interactive museum featuring the history of chocolate production and a live production line. This part was great! The service in the café, on the other hand, was rude and uncooperative: neither the waitress nor her manager would allow us to combine two of the very small tables to accommodate us. Customer service is clearly no priority. Very sad.
Written 1 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Brigitte, Thank you for your visit and your feedback. Feedback from our visitors is very important to us. We are really sorry that the staff in the cafe was unfriendly. We will forward your feedback to our partners. They are always open to suggestions and criticism. Best regards from the Chocolate Museum
Written 5 June 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

2WanderingSouls
Gig Harbor, WA86 contributions
5.0 of 5 bubbles
Jun 2023 • Family
No honest chocolate lover will want to miss a visit to the Lindt Schokoladen Museum. The museum is just over one-half mile from the train station, and the walk along the river to the museum is quite delightful.
Entrance to the museum is 14.5 Euro during the week and 16 Euro on the weekend. And once you buy your ticket, the experience begins because with your ticket, you get a couple of pieces of chocolate.
The museum takes you through what was involved in establishing the chocolate business in Europe as well as the process of harvesting the cocoa beans in various countries. There is a very good section which explains the sustainable aspects in farming cocoa to be environmentally sound.
Once through the exhibition portions of the museum you will have the opportunity to watch them make and mold chocolate. My favorite part of that section was watching how they get the ganache center into Lindt Truffles. Just past that section of the museum you will find an employee dipping a crisp cookie into a chocolate fountain and handing them out. Don't miss that.
On your way out of the museum you will be given some more chocolate, and directed to the museum store which offers numerous varieties and types of chocolate stained-glass themed products.
Written 15 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
What a great review! Thank you so much for your positive and detailed feedback. We are really happy that you had a great time! Greetings from the Chocolate Museum
Written 21 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

L834783645
3 contributions
2.0 of 5 bubbles
May 2024 • Solo
The museum has some interesting history but you only get a couple of samples on the tour and it takes ages for them to be dispensed so if there’s a queue you have to wait a long time.
Large groups make it hard to see the info boards.
The cafè is very overpriced and staff are slow. I was brought the wrong drink to start with. I also asked for a glass of tap water. The waiter said okay and then I was charged €3 for it.
Written 14 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Suzanne L
Washington DC, DC85 contributions
5.0 of 5 bubbles
I visited the Chocolate Museum on a Friday afternoon and it was not crowded at all. The museum offers a great deal of context and history about the manufacturing of chocolate and I was impressed that it covered issues such as child labor, the deforestation of the rain forest, and low wages paid to farmers and others who work in this field. There is even a real factory where you can see chocolates being manufactured, a delicious chocolate fountain with samples, and an exhibit about how chocolate became a popular beverage among the European aristocracy. Well worth a visit and very well-suited for kids of all ages.
Written 18 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
What a great review! Thank you so much for your positive feedback. We are really happy that you had a great time! Greetings from the Chocolate Museum
Written 19 June 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Holly K
Wisconsin34 contributions
5.0 of 5 bubbles
Jul 2023 • Couples
We did not actually tour the museum because there were so many people visiting at the time. We did however visit the chocolate shop near the entrance of the museum. Any kind of chocolate you desire is available. Wonderful check out lady helped us with our change counting and bagged everything so carefully. Wish all shop staff were as nice in Cologne.
Written 24 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review. Maybe next time you will be able to visit us at the Chocolate Museum. Kind regards
Written 31 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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