Was pleasantly surprised about our day at Warwick Castle. Clearly they have created an experience far greater than just seeing the castle. All very we;;put together to maximise the days enjoyment. 2 very nice cafes, inside the castle visit were amazing exhibits, nice woodland walk from car park of of course the peacocks. (+ More)

We visited Warwick Castle for afternoon tea on Sunday, 16th March 2025, and from beginning to end, the customer service team was absolutely outstanding—they truly went above and beyond to ensure our experience was unforgettable. I was a little nervous about going, as my mobility had become an issue in the weeks leading up to our visit. My husband was considering cancelling, but he discovered that the castle offers the option to hire a mobility scooter—a service that turned out to be a game-changer for me! When we arrived, we headed to Business Services, where we were warmly welcomed and promptly provided with a mobility scooter. The team gave clear instructions, a helpful guide, and, to my surprise and delight, we found out that the scooter hire was completely free of charge! I cannot express how impressed and grateful I was for this incredible service. Thanks to the scooter, I was able to explore the castle grounds fully and capture some beautiful photos that I’ll cherish forever. The highlight of the visit was our afternoon tea in the conservatory—it was an absolute dream! Everything, from the setting to the food, was exquisite, and I would highly recommend this experience to anyone. Thank you, Warwick Castle, for your thoughtfulness and care towards your disabled guests. You truly made my day unforgettable, and I look forward to visiting again soon!

I got yet another deal from Hot UK Deals with the overnighter, best breakfast I’ve ever had in my life, & tickets to Warwick Castle. It was the best day out we’d had in ages. I loved it so much that I wanted to move in. The only thing we didn’t enjoy was the expensive, horrible, mean, sandwiches, change your supplier! However, the drink, & pie & chips we had in the Knights Tavern more than made up for it. It was great going across the bridge to get to it, I know, I never grew up. We were in room 333 which was huge, & absolutely perfect. It was an accessible family room (that we requested) with 3 beds for the kids that we didn’t have. I was so tempted to have a sleep in the top bunk bed, but I never. There was biscuits, tea, & coffee too. The bathroom was huge, with an over bath shower, 2 sinks, & loads of lovely shower gel, shampoo, conditioner, body lotion, & hand cream. We had a good old soak in the bath which was a real treat, we only have a wet room at home. The shops we found were a bit expensive, £15 for a Christmas decoration, come on! We spent about 4.5 hours around the castle & enjoyed every minute of it. Just as we were flagging & thinking we’d never get through the bird thing as we were so exhausted, but the man with the birds was the best bit for us. Talk about excitement as we stood there as the birds skimmed our heads. Woohoo! Staff were all lovely, & we can’t wait to return.

We’ve stayed in the castle overnight. It was amazing. One of the best trip we’ve had. Delicious meals, delightful place and professional, kind and helpful staff. Highly recommended!

It was unexpected Halloween fun . Lots to do for kids excellent shows and spooky castle tour . Grounds were very nicely decorated for Halloween with food stalls and music shows for kids . Overall very enjoyable experience

Fantastic place the grounds are stunning the Peacocks/ garden and tea room beautiful !! 😍 Inside the castle your feel like stepping back in time the rooms are spectacular giving a sense of History the armour room is fascinating as is the tour of the Dungeons defo worth booking that as an extra experience !! Fabulous value for money !! Go up the Towers to take in the vast view ..♥️

We arrived early in the day, and enjoyed climbing the tower, and viewing the archery and bird shows. The day went downhill when we got hungry. We went to the chicken strip shack, and after a ten minute queue, we waited another twenty minutes to get our food. This was made worse as an order numbering system was instituted after we ordered, which led to many people who ordered after us being served before us. A complete shambles, which even the most inept school drop out could have handled better. After that hiccup, we continued to tour the castle for another hour, but the mood was soured by the food foul up.

We visited Warwick Castle and booked the light trail for late December/New Year. We have visited quite a few times before, and we normally have a nice time. It’s definitely worth booking if in the area. The castle is very nice and well-maintained; however, it can get quite busy. We didn’t take long to explore the castle rooms, which are beautifully decorated, especially during Christmas. The winter birds of prey show was enjoyable. Since it was the winter season, everyone stood at the top of the riverbank to watch, as you aren’t allowed down by the seating area during winter. The Falconer was very informative and made sure that everyone had a chance to see the birds by walking back and forth along the edge of the grass, ensuring everyone had a good view. It was disappointing that we couldn’t see the birds of prey outside of the show times. We spoke to a staff member who explained that they no longer have the birds on perches and we could only see them during the show. We only saw around 6 small birds of prey (3 birds per show) during our visit. When we visited before we could see quite a lot of them. It would have been nice to see at least a few bigger/less common birds of prey. We visited the Time Tower, which offers many fascinating facts about the history of Warwick Castle and its past owners. While the experience was enjoyable, there were constant distractions. Many visitors pushed the automatic doors open before they automatically opened and before the video/audio prompted them to move on, which disrupted the flow. Additionally, groups of people wandered back and forth through the rooms, and staff members constantly walked through as well. If there hadn't been so much noise and if everyone had followed the directions the audio was giving, the experience would have been much better. The light trail was very good, it took around 1 hour to go round. We finished the trail by walking across the castle walls which was great. We were however a bit shocked that you were allowed to walk across the castle walls when it was that dark especially since the majority of the wall including the steep spiral staircases had no lights whatsoever. We could barely see anything when walking down the stairs and were relying on the small light on our phone to not trip and fall down. The light trial was definitely worth visiting. During our most recent visit, we did not do the dungeons, Princess Tower, or the War of the Roses show. However, we have experienced them on previous visits, and most of the time, they are quite good.

Fabulous Castle and grounds with some great new features not seen on last visit. It was rather busy as it was half term and we had to stand in a queue for 30 minutes just to get a drink!!! There was only one lady serving. As the castle shut at 4om, this delay was unfortunate. The rooms in the castle were amazing and staff on the archery were very lifelike. Please please please improve your waiting times for food and drink by getting more staff and or outlets as not enough to cater. And £4.75 for a latte is ridiculous.

Although the castle is great plus entertainment/events, the provision of food is not! Not much choice and not healthy at all. Immensely overpriced! £54 for Yorkshire pudding wraps for 2 adults, 2 children after a very long wait in the queue! Also surprised that you have to pay for car parking on the way out.

We've visited twice before in warmer months and it's been tolerable! I can't fathom why in February it's busier than ever! Queues for the food outlets were obscene and we ended up lumping for the conservatory as it had the shortest queue, we had the last two adult sandwiches on the shelf and almost cleared out the last of the kids sandwich bags which were £11!!!!!!!!! I kid you not....£11!!! Trying to sell it by saying it's a souvenir bag, it's the cheapest looking bag you've ever seen!!! Please if you are going to visit TAKE YOUR OWN FOOD!!

Always wanted to visit. Went with my husband for my birthday trip. Stayed in a little village about 20 mins drive away. Best thing of the visit has to be doing the dungeon tour. The Jester was the best. He loved my mobility scooter even though it took him 5 mins to turn on so he could bring it inside for me The actors were so good and made it an interesting experience, rather than just walking round some rooms. Even though I have mobility issues (fibromyalgia) and use a crutch, I managed ok. As a disabled person, trying to find activities I can visit is a chore and Warwick castle seemed very accessible. I did have to use my crutch to walk a few times but was well worth it. The disabled loo by the tea rooms was so clean and well set up with a shower, hoist and changing bed for an adult. The staff were so helpful all around the castle and in the tea rooms they came to us so we didn't need to queue. We almost walked out forgetting we hadn't paid. Would love to go back when it's warmer and visit when they have their events on.

We love Warwick Castle and have visited many times with and without children. For the first time we did a tour of the state rooms, we were lucky to have the charismatic and entertaining Andrew as our guide. The highlight of our day! Helen Mirren couldn’t have told the ghost stories any better herself! Would definitely recommend, there is always something new to learn when visiting and it never gets old. Love it

Came here at the beginning of February 2025. Owing to our arrival in the afternoon, we didn’t manage to get to see all of the castle but did get to see the Great Hall, Wedding Party, Time Tower, Guy’s Tower, the afternoon Winter Birds of Prey show and walked around the battlements. You’ll need at least 3-4 hours here to see and experience it all. Views from the battlements and the top of Guy’s Tower were great, although be prepared to walk up quite a few narrow and windy stairs in the case of the latter. The Winter Birds of Prey show was informative and featured an owl and a peregrine falcon; both birds were clearly well versed to performing in front of a crowd of onlookers. The Time Tower show is fairly short but provides an informative walkthrough of Warwick Castle over the centuries. The Great Hall is a real feast for the eyes with historical significance. Definitely up there amongst one of the best castles to visit in the UK. My only small criticism is the £7.00 parking charge we incurred (other castles we’ve visited in the past such as Leeds Castle offer free parking to visitors) but would otherwise highly recommend this place.

We went when it was strong winds. The light show was cancelled and we were told we get a refund. This was the 7th December and still no refund. I am waiting for over £80 to be returned and all I get is automated responses. In addition my daughter spent her pocket money on a bow and arrow from the shop which broke within 5 minutes of using it. I was advised I would be sent a replacement and guess what? It hasn’t been sent and I just keep getting responses which say it will be sent and it hasn’t. Such a shame as this has really made me not want to return. Please sort your customer services out and return money that you have promised.