Unfortunately this did not live up to expectation. The glass in the glass bottom boat was so dirty with algae you could not see through it. The ride on the scubadoo was only 10 minutes at best out of a 4 hour excursion. So there was a lot of waiting around. Such a shame for what could have been a great excursion

Wow where do I start taxi turn up nice and on time so thought great We drove pulled up at the back of some hotels under a tree Driver disappeared for 20 mins no explanation came back said 5 more mins to which another group joined is which was fine Got to the beach and boarded a small boat 10 people on board holes all over the place no cover on the engine which was attached to a petrol tank in the middle of boat Got told to sit one side to stop the water coming in through the big hole Carried on as a few nice big fishing boats sat waiting for us We pulled along side the shabbiest boat more holes on board quickly sailed out to the notice a hole in the toilet floor Ladder to top deck held together with a spanner so didn’t not attempt to go up there The camera man that came with us slept on the floor for at least 3 of the 4 hrs maybe a good thing as no photos to be pressured into buying Anyway caught 1 barracuda as a hole group natures fault nothing else No seats I sat on a step in a door way being smacked into door frame every wave we hit which was constant as very choppy again nature Partner stood up for the 4 hrs Back on land well foot still in the see a driver appeared with right ready let’s go Wasn’t impressed the group needed the toilet before taxi back On the whole a complete shambles Do not book with this company

I made a payment with them..after 4 weeks I get another charge of 5k from my credit card....they are scammer? Theft. They use your credit cards

Fun trip. The transportation was a little screwed up-- we spent forty five minutes waiting at a collection point for vans to arrive with guests from other resorts to join the main bus to Bayahibe. The boat was run down, and the Bayahibe Beach launching point is full of scamsters trying to sell you cheap souvenirs. We got water and basic sandwiches as snacks. Long boat ride, with a detour up the Chavon River that was completely pointless. Stopped for a half hour of snorkeling off the back of the boat. Okay, mostly fish trained to come around as they threw white bread overboard. On to the island. Decent beach, but extremely rocky/coral and not great swimming.

We had a great experience,we have been in touch with Hendry from the office,our guide was Fredy in this activity we meet the country testing the Dominican Food. Zip line and Boogie experience was amazing

Me and my girlfriend booked through them on our arrival at Punta Cana Princess. They canceled our trip the next day and told us about it after 3 hours, after we woke up at 6am and drove by car to the airport. After couple of days, when I back home, I noticed they charged me first 140 pounds and 15 pounds after without any reason. Then I phoned GAVIN, the supervisor of the escursion, and he lied to me saying that I will get a refund. 1 month after, I still waiting for it. Very unprofessional! How can you still people money like this?? We work hard to deserve this kind of vacations, and the only thing we wish it's not to meet people like you. Very very disappointed, Please avoid this agency and never give your bank details.

Fab day trip, tour guide was good, friendly and full of information, food was good, lots of different stop off’s to see the culture side of the holiday, met some lovel6 people on the trip

Keep in mind when you book this excursion to do it towards the beginning of you vacation in case they reschedule. We didn’t think about high winds causing us to be unable to go two days in a row, so we missed out.

By the time the bus picked us up and we picked up people at other resorts we spent one hour and fifty minutes on the bus, note they had the bathroom on the bus so we couldn't use, a few of us barely made it after morning coffee. They told us it would be fifty minute ride. My husband dive and the coral wall was food but snorkeling was just ok and because of so many boats we had to stay within a small space. We could only snorkel off the island with guide and not much to see. Fed us lunch nothing special but filled you up. Our boat ride home was very rough, white caps after a storm went through

Obviously a canned package tour, but coordinating the various people on to the bus from Punta Cana to Santo Domingo was stressful. Drivers/coordinators didn't speak English, and aside from the pick-up from hotel, wasn't told that we would be re-shuffled or what was going on. We went from hotel to a gas station where a bunch of vans & buses were mixing people and getting their tours together. After about half hour my group went on small van, very beat up, with no English explanation of what was going on. We stopped along the way at a tourist shop (don't buy, they are way more expensive than you'll find later in the city). But clean bathrooms. The SD tour was ok. The guide or tour company more interested in hitting trinket shops than sharing the history and culture experience. There were 3 souvenirs stops. 2 too many, and be careful of both the exchange rate they give you and the prices. They played games with me at 2 of the shops, took money from me each time with tricks with counting money or getting "confused" with basic addition and over-charging. Saw them laugh and pocket money after checking some people out. Hopefully isolated incident. The place they took us for lunch was superb. I didn't expect such good service and food since it obviously catered to tourists. nice surprise. Overall, long day but got to thoroughly see the city. The walk to the caves is very impressive (moderate amount of stairs). Pay the extra couple dollars to see the last cave requiring someone to pull the group to the other side on a raft. Worth it just for the view. Bring a couple bottles of water, sunscreen if you easily burn. People on the tour very nice, especially the ones trying patiently fixing my Spanish.

This trip was disappointing. The snorkelling was not good. Hardly saw any fish. The part of the island we were dropped off was very rustic. Beach chairs were broken. There was debris that looked like broken plastic stacked up behind the beach chairs. Beach was not big and was rocky. Paid $100US and was a waste of a day. The staff on the boat and beach tried hard and were entertaining on the boat. Food was ok and drinks were the same. Bus trip was long.

My husband and I signed up for the 5 hour tour. We were at the designated place waiting for pick up which didn't happen! I messaged the tour group who then called me to tell us that the tour was cancelled for that day because they didn't have enough people. So they put us on the tour for the next day which had enough people. We were picked up on time the next day expecting to be back in 5 hours only to find out from tourists on the bus that it was the 9 hour trip! It would have been nice if the tour company had informed us of this the day before so we would have been prepared clothing-wise etc for the longer trip. (This trip also included horse back riding and the beach which the one we signed up for did not!) Nevertheless, the places we visited were just okay and the lunch was adequate. The stop at the basillica was very brief and we didn't get to see it's museum. The beach at Macao had really rough surf and certainly wasn't as pretty as the many beaches we have visited in the Dominican Republic. The best part of the day were all the great people we spent the day with on the safari bus especially our tour guide, Sammy, who was personable, funny, entertaining and knowledgeable. We had a great photographer, Waldrin (Don't remember how to spell his name), a superb bartender, Jojo, and an exceptional bus driver, Eduardo.

I had a great time on the scubadoo excursion , they bring you out to a platform , with some beautiful coral reefs , you snorkel until it's your turn to go in the scubadoo machine and it's really cool to go around , they throw some bread out so the fish come around you, i had alot of fun i went by myself .

My husband and I did the 2 hour horseback riding tour to the beach. We were told we would be picked up at 8:00 am for our excursion. We sat in our lobby and waited, my husband saw a truck pull up, walked to the man, asked if he was there to pick us up for a riding tour, the man said no & left. We then got a call at 8:30 that we missed the truck & he didn't see us even though my husband talked to him and he told us he wasn't there for us. Annoying, but not a big deal. They picked us up at 11:00 instead. Regarding the actual excursion - We are horse owners and have riding experience & I was shocked at the lack of instruction that they provided to the participants. The horses were very dangerous & clearly over worked. They bucked, kicked, bit and did not listen to the rider. The guide maintained a trot nearly the entire 2 hours which made the new riders uncomfortable and exhausted the horses. I would have been terrified on this trip if it was my first time horseback riding. On the ride itself, we rode through narrow muddy paths that were lined with barbed wire. The horses were pushing the riders legs into the barbed wire. Once we made it to the beach we spent 10 minutes there and were rushed back on our horse. We also stopped at a backwoods "plantation" which was really just a shop in which you were pressured to drink their samples & then buy their products. It made us very uncomfortable. I really think it is only a matter of time until someone is seriously injured on this excursion due to a lack of concern for the safety and wellbeing of both the horses and the riders. I would NOT recommend this excursion to anyone, even experienced riders.

There was no riding on the beach. Complete false advertising. 1hour ride through muddy narrow paths through farms, town and farms. We only had 10 mins on a very busy beach (No sunset) without our horses and no water provided. Only thing is the guides were great; very helpful and supportive to those that were nervous in my group. Would not recommend a waste of money and ruined our day in this country.