I had a great time and I highly recommend this guiding company. The really have it dialed in, including being able to provide details like proper footware, snow pants, etc. When I went, the ground was snow covered but traction was not a problem. We covered a healthy distance and saw a lot of different parts of the city...much more so than one might see on a walking tour. Our guide, Luc, was very fun and had lots on interesting facts and stories to share. For me, it was a great experience. Note - the tour was not super difficult (it was mostly flat), but you need to (1) have a very basic level of fitness and (2) be comfortable riding a bike, including occasionally riding with traffic. Also, my tour was comprised of myself and one couple; it was great having a small group and we were all reasonably fit. I'm not sure what the maximum ratio of client to guide is, but it would be less fun with a larger group, especially if someone was in really poor shape.

Great experience. Emilie at Tuque & Bicycles was super friendly and helpful and the whole family (with a 15 and 17yr old) thought it was the highlight of our visit to Quebec. I highly recommend taking the ferry across to Levis and doing the bikepath loop down to the bridge and back up - the west side of the river has really beautifully landscaped viewpoints, benches and a man-made beach. We also went north to the grand marche which is a fun winding path through parks and trees. Highly recommend.

Lovely proprietor (Emily). Gave us good advice for having a meaningful bike ride. Bikes excellent. Would go back (and almost did but it rained).

We have rented from Emilie four times over two years. And each time she was a wonder: thorough, generous, optimistic and practical. The bikes are in great condition and she takes care of them meticulously. She is full of good advice that we were happy that we took. She offered great suggestions for routes and destinations— and gave us a view of the city and the surrounding areas we would have never known without her. She knew the topography of every route— telling us when it would be uphill and when we would coast. My husband got a slight cut and she sprang into action with every kind of ointment and bandage. We fell in love with Quebec City thanks to her. We also fell in love with Emilie — such a winning person — and we are rooting for her success! The city of Quebec is lucky to have her!

What a great place! We rented super new electric bikes. We both had never used them before, but Emily fit our bikes perfectly and helped us understand how to operate them. She also showed us where to go -- and actually put in the maps into our phones. She took the time to talk with us as well. We had such a great time biking with these marvelous bikes, we rented them again the next day. Awesome experience -- highly recommend!

The personalized service was excellent. The process was very thorough yet streamlined. The bikes and accessories are top notch and we really enjoyed the associate sharing some bike paths catered to our likes. Perfect location to rent from with immediate access to hundreds of kms of bike paths. The price is very reasonable and the return process was explained thoroughly and went smoothly. I will definitely rent from here again as I believe it is the best way to see the city.

What an experience! I would rate this even higher if I could. Émilie was sooooo helpful in getting us fit for our e-bikes and suggesting some adjustments to our planned itinerary. As other reviews have mentioned, she has a warm, welcoming temperament mixed with great attention to detail. The rental cost was half of the other tour companies, the bikes were new and well-tuned, and our batteries lasted all day. At her suggestion, we first explored the St. Charles river paths and the Grand Marché, where we fueled ourselves for a full day of riding. The Marché is a gastronomic experience that shouldn't be missed, and it's super easy by bike. The food is local and high quality, and the bikes have a travel pack that make it easy to carry picnic supplies en route. We then headed to le Parc de la Chute-Montmorency where we parked our bikes (locks provided). We took the tram up, explored and descended by stairs. We then proceeded east along la Route de la Nouvelle-France. We exited the dedicated bike path at Petit-Pré and rode along Avenue Royal, which we enjoyed more as it passed through villages and shrines, along the pilgrimage route. We arrived at the Sanctuaire Sainte-Anne-de-Beaupré after 30 miles (5 hours). We enjoyed our picnic in the park by the fountain, then visited the basilica and were blessed to attend Saturday evening liturgy. On our return we stayed along Avenue Royal the entire way, and the e-bike assist was welcome on the rolling hills. From the Montmorency area to the old city the riding was urban, which we are comfortable with. These are bike paths along the shoulder of the road. Our total trip was 54 miles/10 hours. Émilie was still there for the bike return, but we could have arranged after-hours drop off if needed. Émilie, merci beacoup pour notre expérience incroyable! Mark et Valeria

We hired the e-bikes for the day. Our first time using e-bikes and they were amazing! Emilie is fabulous - she gave a list of amazing places to cycle to - including the falls, city parks and markets. The e-bikes made it very easy to cycle the hills - definitely wouldn’t have been able to cover as much by foot in a day! Provided locks and helmets. Day rental is priced reasonably - you can’t match the price or service elsewhere in Quebec! A must do - great way to see the beautiful town and surroundings!

This was so much fun and the highlight of my trip to Quebec City! My guide was so knowledgeable about the history and architecture of the city and it was great to learn about it while outside and exercising. After the city tour we went on a packed snow path along the Charles River and finished with a pastry and coffee at a cafe. It was a great experience that I highly recommend!

Great Winter activity! We were well-hosted by Emilie and and guided by Luc. Leader was very informative and made equipment comfortable, accommodating the Condition of each group member.

Had a blast on the intro to fat biking ride with Luc. Legs like jelly by the end, but had a super time. Would definitely book another tour with Emilie and her crew!

Excellent activity. Professional tour guides . I was there with my children 19-21-26 , they loved it ! A great family activity They have the equipement you may have forgotten or need , all clean . The bikes were in excellent conditions An absolute Must !

My husband and I visited Quebec in December, coming from Florida. The little winter clothing we had was several decades old. Being able to rent all the outerwear (from tuque to boots) was the perfect solution. Emilie made it so easy, meeting us at our hotel on our first night to get the sizes right. We then left it at our hotel before we left. She provided high quality gear, with things like the cell phone holder that I never would have thought of. I highly recommend this service!

You MUST rent a bike from here! Emilie is the best! Not only did she provide me with a new, great e-bike, but she gave me gloves, a neck buff, head cap, helmet, light puffy coat, water and a bag to attach to the back of my bike. Turns out I needed it all! Emilie gave me a map and showed me the way to Montmorency Falls as well as a farmer’s market on the way home. She also input all of the information on Google maps. Thank you, Emilie! You go above and beyond for your customers!!!

We walked by the store on Tuesday (oh look, a place to rent e-bikes!). We went back on Wednesday morning because we wanted to visit Montmorency Falls. Emilie and Pauline set us up with 2 E-Bikes, gave us some pointers for the trip, and off we went. The bikes worked great! We were impressed, never having ridden e-bikes before. After Montmorency Falls (awesome!) we biked back, then around Quebec City along the river, then up to the Plains of Abraham. These e-bikes really helped with the climb up that hill! We had a great day on these bikes, and we recommend renting from Emilie and Pauline. Pauline had some excellent restaurant recommendations as well.