We had booked a dinner cruise on December 15th, 2024 the Burrard Queen (Roast Beef and Salmon Dinner) via the Eventbrite website. We paid $37 for parking then walked over to the boat area which was not very well lit. Along the way we ran into a fellow who asked where we were going and what boat. He had no identification or flashlight or anything. We showed him tickets and he said "oh no, Burrard Queen isn't going out, you'll be on the Shangri-La. We told him we weren't happy about that. We were directed to a dock where a small yacht was parked. We mentioned again that we were disappointed that we had not been notified about a boat switch. We were whisked onboard and told to go to the top of the boat. We walked through a nice warm salon before going up the stairs to the top of the vessel, which is usually an outside space. It did not have walls or windows, but a layer of plastic to keep the elements out. We froze our backsides off for the almost 4 hours we were onboard. We were directed to go to the food area later on, which was down the narrow set of stairs to the warm area. We went back upstairs with our food and ate with coats, hats, gloves and scarves on. There were only plastic forks provided so cutting the Turkey was not easy. The menu wasn't Salmon & Roast Beef as advertised and what we had paid for on the Burrard Queen. The music was way too loud. I contacted the organizer after the cruise. He said we should have spoken to someone before getting onboard and eating. We did raise our concerns to at least 2 people before getting onboard. I was told that because we had eaten the food, there was nothing that could be done for us. The evening cost over $200 with parking. This was a classic bait & switch. Burrard Queen holds more than 200 passengers. Shangri-La holds about 65 passengers. Do NOT book on Burrard Queen as it likely is not the boat you will end up on. I also would not recommend the Shangri-La.

We went to the Harbour Christmas Cruise and loved it! Food was delicious and there was live music as soon as we boarded. A great activity to do to celebrate Christmas with your loved ones over dinner and cruise to enjoy the evening scenery!

We had the best time on the Vancouver Holiday Festive Dinner Cruise! We were introduced to this experience by the fabulous Alejandra Ortiz and knew right away it was exactly what we needed to celebrate the year-end. From the moment we arrived, we were greeted by the warmest staff and guided to our seats, complete with a personalized sign featuring our company name. The staff’s attention to detail and attentive service made us feel truly spoiled. The live music kept us entertained, and the beautiful views of Vancouver's skyline during the cruise made the evening magical. The food was excellent, and I especially appreciated the festive holiday menu offerings. It was such a special night, and we are so grateful for the effort that went into making our 2024 business celebration one to remember. Thank you for creating such a wonderful experience!

This was a fantastic experience! The city, mountain, and ocean views...the live music...the food and dessert...all were amazing! Highly recommend!

This was a total waste of money. Obviously things have changed since the reviews of 2023. There was no commentary - fortunately, a fellow passenger was a local so she was able to tell us what we were looking at. The food was below average. The staff appeared to be all backpackers who hadn’t a clue about the harbour - obviously no training had been provided. We sailed very slowly in a very small circle, the main view being container ships and industrial sites. Despite the perfect weather, we went no where near the ocean end of the harbour. I would suggest to those wanting to sail on the harbour, to take the one hour tour as this tour has a commentary and no rubbish lunch.

Disappointing as we expected to go to Indian Arm and see many of the sights promised to us in the advertisement. There was no explanation but the cruise ended up just circling Vancouver Harbour with mostly views of container ships. It was a beautiful clear day, and with the lack of wind and waves, I don't see why the route was changed. There was also no explanation or announcement regarding this change. I wouldn't recommend going on this cruise.

We booked well in advance our cruise with Constitution during the week and fortunately there were extremely few people around: - we showed our printed ticket before boarding Constitution and went to the top deck where there are very large seating and un-obstructed views - very friendly crew, knowledgeable young narrator learning the trade and good bar/toilets downstairs, way cleaner than many other similar cruises around the world - you are taken in a loop from this area just south of Stanley park, passing Canada place and the Sea port (featured recently on Amazing race Canada) with lots of planes taking off every few minutes in an one hour tour returning via the northern side where the Shipyard is - this is a great way to relax in some fresh air, take in some info about this gorgeous town, especially when there are no kids to scream near you.

We were encouraged to book online and pay for this sight seeing cruise at the time of booking. Unfortunately we missed the cruise because our connecting cruise ship from Princess was late in getting us disembarked. We contacted Viator, whom we book thr to request a refund. Viator called Harbour Cruises and explained our situation,but Habour Cruises refused to offer any refund. Be Warned, don't would pay for a cruise with this company in advance, as they will not refund you.

I am sure this would have been good.. but, beware! Harbour cruises are completely inflexible! My husband had to undergo heart surgery and I wanted to rebook our cruise. The was NO WAY! Even weeks in advance! We just lost our money and they pocketed it.

This ship and crew are amazing. The catering was spectacular as are the views of Iconic Vancouver from the water. Perfect for our group, who loved the photo booth and DJ. We rocked that ship thanks to all the professional happy crew. You helped us set the bar for our National meetings.

Amazing views!!!! Really good food and dessert with live music. Timing was great on everything. Highly recommend

Fun time relaxing on the cruise. Food was surprisingly good. Nice music while you cruised. Good service. Beautiful scenery

The dinner cruise on The Constitution paddlewheel was a perfect way to view the harbor and sights of Vancouver. Each deck and the bow afforded a different perspective of the bridges, the shoreline and of course, the lights of the city. Good food, good drinks and the warmth and friendliness of the staff made the experience marvelous and memorable.

A great option on a beautiful evening when staying in Vancouver, British Columbia overnight after Alaskan cruise. Very relaxing with unique entertainment being provided by a young man and his father(?) playing guitar, bongo drum and singing wide variety of songs. Evening was staffed very well and personable. Full bar and buffet of high quality. Couldn’t ask for more of a beautiful evening on the water the scenery was beyond compare!

This was much nicer than I had expected. The boat was NOT the paddle boat pictured, but a much nicer newer three deck ship. Very comfortable! The quality food was very good with a good choice of menu items. They sat us with another lovely couple at a 6 seat table (all were like this) so it gave you plenty of room as you get up frequently. The route took as all around Vancouver from the Harbour, under the Lions Gate Bridge and up False Creek as far as it could go then back again. Very scenic with a gorgeous sunset! Highly recommended!