Playa del Carmen Tours
4 Different Cenotes & Beach from Playa del Carmen
5

4 Different Cenotes & Beach from Playa del Carmen

By Turismo Channel
Recommended by 100% of travellers
100% of reviewers gave this product a bubble rating of 4 or higher.
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Ages 0-65, max of 12 per group
Duration: 5h
Start time: Check availability
Mobile ticket
Live guide: English, Spanish
More


  • Luxury transportation with A/C
  • Snorkel equipment
  • Mayan History
  • Private Guide
  • Private beach access fee
  • Bottle of water, soft drinks (pops), 2 beers per adult.
  • Light snack
What's not included
  • Tips
  • (Optional in beach-club)


Start:Multiple pickup locations offered.
    Pickup details
    • IMPORTANT: The exact pick time of each tour depends of the location of each customer and will be communicated to the customer beforehand. That is why it is very important for us to know the contact details of the client to send in advance all the details of the pick up. Therefore please always provide us your telephone number, room number or exact location in case you stay in Airbnb or condominium.
    Hotel pickup offered
    During checkout you will be able to select from the list of included hotels.
      End:This activity ends back at the meeting point.

        • Not wheelchair accessible
        • Pushchair accessible
        If you have questions about accessibility, we’d be happy to help. Just call the number below and reference the product code: 106462P6

        • Confirmation will be received at time of booking
        • No heart problems or other serious medical conditions
        • Travellers should have a moderate physical fitness level
        • This tour/activity will have a maximum of 12 travellers

        • For a full refund, cancel at least 24 hours in advance of the start date of the experience.

        If you have questions about this tour or need help making your booking, we’d be happy to help. Just call the number below and reference the product code: 106462P6

        From
        ₹13,819.52
        per adult
        Select date and travellers

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        About the operator
        Don’t take it from us – here’s what people have to say about this operator:
        • Turismo Channel
          529
          Mexico
          Joined in July 2016
        • L7812RLjohnd
          0 contributions
          5.0 of 5 bubbles
          Car rental
          Great experience with Venessa. We were supposed to rent a car from Tulum airport, but they tricked us and said no car available. So we walked around looking for a ride to Playa del Carmen. Met Vanessa, and she gave us a ride to our hotel. She also rented one of her cars for 5 days, that was a great help. We couldn't manage without a car, since all rentals were out of car. She was very affordable and also delivered the car to my hotel and picked the car back from the hotel. This is called customer service. Next time when I am Tulum, I am going directly to her for car and other tours,
          Written 23 January 2025
        • erinsR5747PX
          0 contributions
          2.0 of 5 bubbles
          Disorganized and confusing: outsourced our tour to “Easy Tours” (2.7 stars on Google)
          I saw Tourismo Channel recommended on a travel blog, so we decided to book the Tulum, Coba ruins, and cenote tour. The reviews for Tourismo Channel were great, so I had no qualms about booking with them. Turns out Tourismo Channel outsourced our tour to a company called “Easy Tours” which only has 2.7 stars on Google. I would never book a tour with a company with 2.7 stars! We felt duped. Details: We stayed in Puerto Morelos and were picked up at 7 am. We were told we needed to pay an extra $20 transportation fee. Fine. We drive 40 min from Puerto Morelos to Playa del Carmen, where we are unloaded at the Easy Tours office and told to wait for a different van/driver. We wait for 10-15 minutes, and then a new van pulls up and we are told in broken English to board. This new van is almost full. We are given absolutely no instruction, welcome, explanation, etc. about what is going on. Occasionally there is some discussion in Spanish which my 1 year of Duolingo did not prepare me for (lol). We then drive for 1.5 hrs (including a stop at another hotel to pick up 6 more people, now every seat in the van is full, very uncomfortable) to Tulum, but not before we stop AGAIN at a different Easy Tours office on the side of the highway so that people can get out and (I think? ) pay their tour fee. Again, we are not given any explanation about what is going on. We’re thirsty, we need to go to the bathroom, it’s been 2.5 hrs and we haven’t even made it to Tulum yet. When we do get to Tulum, we pull into a 7/11 parking lot and our tour guide pops into the van and starts talking in Spanish, very sternly, about what time each group needs to be back at the van. Again, no friendly welcome, no explanation. The Tulum tour was a mix of Spanish/broken English, and we had very little time to explore before we had to get back in the van and start the extremely bumpy drive to Coba. Along the way we stopped to let one group off at a cenote (no explanation to the rest of us about if we should stay in the van or not) and then stopped again at a souvenir shop for lunch (where we were heavily pressured to shop/purchase Mayan items). At this point it’s been 5.5 hrs since the day started and we spent 4.5 of it driving. By the time we get to Coba it’s 1 pm, we get another broken English explanation of the ruins, and then 30 minutes to explore on our own—just enough time to walk down to the large pyramid and find that it is not open to climb to the top, not that we would have had time anyway! Our van, guide, and very unfriendly driver are inexplicably late to pick us up, and finally take us to the Choo-Ha cenote. This was the only redeeming part of the day: very cool experience. We have 30 minutes to swim, and then it’s back in the van for the bumpy, hours-long journey back to Playa del Carmen, followed by a 30 minute wait at the Easy Tours office for another van to take us 40 min back to our hotel. By the end of the day we were exhausted, hadn’t learned much about ancient Mayan culture, and never wanted to get in a van again.
          Written 24 December 2024
        • 246megd
          0 contributions
          3.0 of 5 bubbles
          Too many variables!
          My first mistake was not taking motion sickness medicine prior to leaving the dock. The boat ride is a very rough (approx 45 min ride) and ended with 3 out of the 4 in our group becoming seasick. There were 2-3 whale sharks that our boat and two other boats circled to keep it in the area. I was feeling horrible when I went into the water and continued dry heaving as the water was very very wavy. The guide left my son behind so when I went back to help him, he took that as me returning to the boat. I never made it close to a whale Shark, but did see one from the boat. My advice: save your money towards something a bit more predictable. There were too many variables in this excursion to make it something worth dedicating a valuable vacation day towards. The afternoon at a beach made it difficult to enjoy after being seasick, but the team did put together some ceviche and guacamole as well as drinks. Word of warning: apply sunscreen!!
          Written 15 August 2024
        • 331catrinac
          0 contributions
          5.0 of 5 bubbles
          Worth it!!
          This was the most incredible authentic excursion!!!! This whole company is amazing. Angel, nico, and Juan were our drivers and guides and helped us have a wonderful experience. Seeing ancient ruins and hearing the history and swimming through cenotes was on my bucket list for the area and couldn’t be happier with our experience! Thank you jambo ti
          Written 4 August 2024
        • ashleysH7561KC
          0 contributions
          5.0 of 5 bubbles
          100% Recommended!
          We LOVED this adventure! Chris and Oliver were our guides and they were wonderful to accommodate our family needs. We had a large family group including kids between 1-11 yrs old. Tumal was beautiful and the guides were knowledgeable. My kids didn’t care much about the ruins but they loved watching the animals. Lunch was fantastic. The snorkeling was amazing. Some of the adults stayed on the beautiful beach with the smallest kids while the rest of the group took a boat to the reef and snorkeled back. We saw sea turtles, stingrays, and fish. They were very patient and helped our kids who were nervous and tired. I absolutely recommend this tour and especially Chris and Oliver.
          Written 24 June 2024
        • 73kellyannk
          0 contributions
          5.0 of 5 bubbles
          Exceptional Service!!!
          A tour with Turismo Channel is a must when visiting Mexico! I was very skeptical on booking a private tour as it was my first time in Mexico however I can guarantee that they provide safe, reliable and friendly service. The process to book a private city tour of Tulum was simple, our tour guide arrived at our hotel right on time with a very clean and comfortable mini bus stocked cold beverages. Our first stop was by the famous letter of “Tulum” , and then we explored the hotel zone. Our tour guide even took us to enjoy some local tacos and to buy souvenirs in Playa Del Carmen. A major highlight of this tour would be the most beautiful photos and videos our tour guide took of us in Tulum!!! I will definitely recommend Turismo Channel to anyone visiting and will definitely be back in Cancún for another tour! 😊 Thank you Turismo Channel!
          Written 30 May 2024
        • wayneevans2020
          0 contributions
          1.0 of 5 bubbles
          Not to be trusted
          I'm completely disappointed. I'm convinced that this company is not a legal entity. They are extremely shady in their operation.
          Written 14 May 2024
        • ali1956
          0 contributions
          3.0 of 5 bubbles
          Sian Ka'an
          Long day. Well organized but the reserve itself was not that impressive. Did not see any wildlife save a little island with frigate birds nesting...
          Written 1 May 2024
        • F6813MKjorgev
          0 contributions
          5.0 of 5 bubbles
          Excellent service
          Transfer on time. Excellent service ! Also we did more tours. They take us from the airport to Playa del Carmen to pick up the car for rent. And they take us back to the airport on our departure day. We arrive in time and Jesus (driver) was so cool and nice.
          Written 1 April 2024
        • bernaln2020
          0 contributions
          5.0 of 5 bubbles
          Best Tourist Agency
          Outstanding service! Grateful for the efficiency and diverse packages. Highly recommend.Excellent agency. Thanks
          Written 28 March 2024
        • Y1176DIfreddys
          0 contributions
          5.0 of 5 bubbles
          Pyramid and Cenote Private Tour for 5
          Chris was our guide for the day and he was the best guide. He arrived early for our day. He had great conversation on the drive out. He was also compassionate with our special needs son. We got to the pyramids and cenote early and beat the crowds, and heat. Chris was our personnel photographer and very knowledgeable and passionate guide. We all enjoyed enjoyed a delicious lunch. We can't wait to come back for another trip with Chris on our next visit! A+++ Highly recommend!
          Written 25 March 2024
        • 275yc
          0 contributions
          5.0 of 5 bubbles
          Memorable Trip
          We are a family of four visiting Playa del Carmen during March Break from Canada. We decided to take a private tour to explore Tulum ruins and Cenote Minotauro. Our local guide, Chris was friendly, knowledgeable and attentive to our family needs. We fully enjoyed a very rare experience of exploring the cave with a trusted guide, swimming in the clear cave water, and learning the ancient wisdom of Maya civilization. Chris was very patient, kind and welcoming to make our trip memorable. We highly recommend this tour to a family with kids! Bonus points: He is an excellent photographer:)
          Written 16 March 2024
        • Storyteller84464
          0 contributions
          5.0 of 5 bubbles
          Chichen Itza and Cenote
          We did a private tour of Chichen Itza and a Cenote with Chris. I highly recommend this tour and Chris as a guide. He was extremely knowledgeable on history and had a great sense of humour. I cannot say enough on how great Chris was and how fun this tour was.
          Written 20 February 2024
        • olafson2016
          0 contributions
          5.0 of 5 bubbles
          Knowledgeable guide and great driver - great day!
          Our group of 8 cousins had a wonderful day tour with our guide “Christopher”. Not only was he a great driver, he was very knowledgeable and could answer any question thrown at him .. and with some history buffs in our crowd, there were a few! Very personable and made the drive just as enjoyable as the tour! Thank you Christopher.
          Written 20 February 2024
        • I5369WPadamb
          0 contributions
          1.0 of 5 bubbles
          Selling a lie. Book direct instead
          Chose this gang because they promised an 8 person boat. Chosen deliberately because we were 8 and didn't want to ge caught in lines. This was something that they could never deliver. They also promised snorkelling at the island....another lie. Absoliute scam! When we called them they promised to refund 20$ per head. Another lie. Book the trip directly with the boat company in Cancun. The trip itself is worth it. Paying extra for the lie isn't.
          Written 7 January 2024
        See all 529 reviews
        These reviews are the subjective opinions of Tripadvisor members and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

        Most Recent: Reviews ordered by most recent publish date in descending order.

        Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

        Popular mentions

        5.0
        5.0 of 5 bubbles44 reviews
        Excellent
        43
        Very good
        1
        Average
        0
        Poor
        0
        Terrible
        0

        maryfep2018
        17 contributions
        5.0 of 5 bubbles
        I did this tour with my family which was group of 10. We got picked up by Oliver at our hotel and he was our tour guide for the whole day. We went to 4 different cenotes which were all amazing. He also gave us background history of Mayans and the area. He also helped us navigate around the cenote to ensure we had the best time. We then went for tacos and then to a beautiful beach. My family really liked our tour guide Oliver and appreciated all he did for us. Would recommend this tour if you want to swim in cenotes. The place we went to was not crowded at all and most of the times we were the only ones there. The place with the cenotes was very clean and had good amenities. This was probably the highlight of our trip, thanks Oliver!
        Written 25 August 2023
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

        Christine M
        2 contributions
        5.0 of 5 bubbles
        Jul 2021 • Friends
        Jaime was our guide and we had such an amazing day! He arrived promptly at our hotel for pickup at the exact time we chose. The cenotes are amazing! Such a unique incredible experience. Jaime is great at explaining all of the different wildlife and plants you will see along the way. I was super nervous to go into the cavernous cenote but Jaime made me feel totally safe. The waters are so clean and you’ll see many fish, especially catfish! The food at the beach restaurant at the end is SO good and fresh, and the beach beautiful. Would recommend 1000000000 times out of 10!!!!
        Written 14 July 2021
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

        Josie412
        Brooklyn, NY24 contributions
        5.0 of 5 bubbles
        Aug 2021 • Couples
        We loved this team. We did an excursion, car rental, and an airport transfer with this company. We would do it all over again and look forward to coming back and taking advantage of their additional excursions and options. We would have done a 2nd excursion via the team but it was sold out. Def take them up on the offer to book excursions throughout your stay upon arrival or ahead of time to make sure you do what you hope to do while in town.
        Written 6 September 2021
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        DearJosie412, Thank you very much for your comment about us, our mission every day is to provide an excellent service to our clients who visit the Riviera Maya. We hope to see you soon for more adventures. Turismo Channel Playa del Carmen, México
        Written 13 September 2021
        This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

        FSbulldogfan
        Visalia, CA217 contributions
        5.0 of 5 bubbles
        We took actually the 5 different Cenotes with Private beach lunch with our group of 5. Our guides Dennis and Oliver were awesome. They promptly picked us up from our hotel in Cancun and we headed to our destination. They were informative and super fun. We had a blast. We could stay as long or as short at each of the cenote stops as we liked. We can’t wait to see the photos and videos that they took. After we were done at the Cenote we took a short drive to our lunch stop and let me say I was just expecting a taco lunch... oh no we had a platter full of food everything from shrimp to French fries. They also made sure that we had a non seafood option. We had some time at the beach again as long as short as we wanted to stay. I can not speak highly enough of this tour company. Over the last 5 years I have used several private tour companies in Cancun and this was by far our groups favorite company. We will for sure be using them again next year. I want to add that communication with Vanessa was prompt, informative and very helpful making sure I was booking exactly what we were wanting.
        Written 26 September 2020
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

        Hannah B
        Bristol, UK1 contribution
        5.0 of 5 bubbles
        This is an absolute visit for your trip to Mexico! The area that Turisma Channel take to you aren’t used by large travel companies so there aren’t crows of people. If fact we didn’t see anyone all day! Our tour guide Jamie made this trip even more magical, he was very knowledge about the cenotes but also about the history of Mayan and the jungle plants, which was so interesting to hear about. I would highly highly recommend!
        Written 14 January 2022
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

        Azucena P
        2 contributions
        5.0 of 5 bubbles
        We had a great time and loved the services provided. I have been in the Riviera Maya for about three weeks and these guys really went above and beyond. They made everything super accessible and offered tips for all the local bests.

        They were very professional and flexible. I can not recommend them enough!! I will definitely book with them again soon!
        Written 22 July 2020
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

        sushut
        Lake Villa, IL12 contributions
        5.0 of 5 bubbles
        Dec 2019 • Family
        We had an amazing time with Oliver at Turismo Channel! Our group was private and he took us to the different cenotes out of order to ensure the fewest other travelers. It was a great experience. Also, the lunch on the beach was amazing! Fresh ceviche and guacamole! Beautiful. A must do if you are in the area.
        Written 4 January 2020
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

        Tanja & Scott W
        Evanston, IL3 contributions
        5.0 of 5 bubbles
        We had a wonderful time touring 4 cenotes in a very secluded Ecopark. Gerardo, our guide from Turismo Channel, made the trip fun and relaxing. We were 4 ladies and had a private tour which included a huge air conditioned passenger bus. Plenty of ice cold beer and water was provided. The cenotes are amazing and magical! Gerardo led us through an underground portion of the cenote (sort of like a cave) and we felt safe and had a lot of fun. He even taught us how to make a mineral scrub mask from the deposits in the pools. He took photos for us with my camera and carried our gear. He kept us hydrated and made sure we all were taken care of for the whole day. There was no rushing. He let us go at our own pace. Then we went to a special beach and had a fantastic lunch. Fresh ceviche, guacamole and many options (like whole lobster) could be grilled right on the beach. Then Gerardo organized a spot for us to get some rest on the beach. He brought the lounge chairs right to us. It was a great way to spend the day. Everything was taken care of. It was definitely the highlight of our trip!
        Written 17 March 2020
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

        Wendy D
        9 contributions
        5.0 of 5 bubbles
        Jan 2025 • Family
        We enjoyed experiencing the cenotes with a great guide at Katun Chi. We swam and used the kayaks in the cenotes. The lunch included with our tour was really fresh and delicious. Our family enjoyed the whole experience.
        Written 1 January 2025
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

        Ude R
        2 contributions
        5.0 of 5 bubbles
        Jul 2020 • Couples
        Jesus the driver and Oliver the guide were great people! Very attentive and easy going. Made our activity fun and interesting. They let us enjoy ourselves without any rush and gave us advise on places to visit and eat.
        Written 22 July 2020
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

        Showing results 1-10 of 30
        *Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.

        4 Different Cenotes & Beach from Playa del Carmen provided by Turismo Channel

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