Everything was amazing our tour guide did an amazing job specially we had someone that was scared but he offered to help us

Jose was amazing. We loved out tour and our picture and videos. He went an extra mile and put my son on his shoulder to go diving. He is just 3.

We took an excursion that was a speed boat ride through the mangroves & snorkelling near Punta Nizuc. The speed boat part of the trip was very relaxing & enjoyable. The snorkelling was what I was most excited about & it left a little to be desired. The water was not very clear & there was not a lot of fish or marine life to see at that particular time. We also saw a couple of the statues from the MUSA underwater area & it turned out to be a little underwhelming. Also there were a good number of people on our tour & you have to be very aware of your surroundings as people don't pay attention & run into you frequently. We were also a bit put off of our guide. At the end of the trip, it was indicated that tips were not expected but appreciated. We provided a tip & had it immediately pointed out how much more someone else had given. As my title suggests, some good & some bad...

Great tour. Our guide Arturo was really awesome. Saw so many gorgeous fish snorkeling and driving the mini speed boats was very easy and mega fun. Would recommend

It is hard for me to give a complete assessment of this tour because when we checked-in we where told we could not do the snorkeling portion due to government orders. Our option was to reschedule the tour or just do the jungle tour portion for the same price as the entire tour. Our flight home was the next day, so that was not an option and there was no discounting offered. I own short-term rentals and I'm giving discounts for things outside of my control all of the time, so that left a bad taste in my mouth. Then we were charged a $20 "Docking fee". I knew there was going to be a fee for "Environmental management toll ($20usd per person), payable at the time of check-in" that was described by Trip Adviser when I booked. That seems more like a government fee than a Docking Fee. Regardless, we had to pay it or we where not even going to be able to do the "Jungle Tour". If it is really a docking fee, Trip Adviser should update their listing and just include it in the price of the tour. The "Jungle Tour" is a very loose term. We drover our boat for around an hour and forty-five minutes, about 15 of which were through the mangroves. We did see some iguanas which the kids enjoyed. I had two 18 year old's and they enjoyed driving their own boat. It is tough to say how good our guides where as we really only interacted with them at the beginning to get safety instructions and when they docked us. If your going to book this tour, make sure you do it closer to the beginning of your trip so you have time to reschedule if you can't do the snorkeling.

We had a fun day at the snorkeling tour! I would highly recommend for family and friends! It’s a must do in Cancun. Rafael, Jose y Alfredo were so helpful and friendly.

This is an experience we thoroughly enjoyed. Staff was friendly. Would definitely recommend and would like to visit again.

This trip was so fun! We got to drive speedboats quite a far distance through the ocean and mangroves to the snorkeling spot. There were tons of different types of fish and the guide was super nice and helpful. I can't remember his name unfortunately, but we had a great time. Trip is really 2.5hrs, no longer no less. Would definitely go again! Was a really great time.

Carlos was amazing! We had such an amazing time! Saw stingray, turtles, squid! It was such an amazing experience, would do it again!!

Excellent in every way. From booking online, to the check-in process, the experience was very professional. Our guide was funny and really fun to be with. Highly recommend booking.

The snorkeling part was the best! Everything went well. I wish only one thing that the boats would have a ladder to get on, after the snorkeling.

Good experience overall. Our boat gave out on us a few times but the quickly replaced it which was great. The snorkeling was great along with the reef and underwater museum. Pristine waters and beautiful fishes.

This was an amazing experience worth every penny . This is a must for anyone coming to Mexico Cancun . Tour guides where so good and we had the best time really check it out

They were super organized and kind; this was also the most fun we had in Cancun the entire vacation (which admittedly had a lot of beach time built in). Bilingual guide. The speed boat rental was fun (maybe 75 min in the boat there), and the snorkeling with the fish (40 min) was beautiful. I saw so many different kinds, which was incredible ... until I got slightly motion sick. Our guide noticed me swimming back, asked what was wrong, and immediately helped me back into the boat and gave me fresh water. Then, he noticed that my mom was starting to sunburn because the sunscreen wore off in the water, and he gave her a cap. It's the little considerateness like that that will have me recommending them to all of my friends. They do say that if you write a review, they give you a Tshirt, but honestly, I would have left them a glowing review regardless.

My wife and I booked this during our honeymoon and had a fantastic time. Our guide Baldo was fantastic, very knowledgable about the area and history. He came snorkelling with us and showed the underwater museum then took us on a great tour of the mangroves and then all over the lagoon. Highly recommend