Tours and Tickets

Nassau Bahamas Highlights Tour provided by Big Mama's Tours & Taxi

Nassau Bahamas Highlights Tour

Nassau Bahamas Highlights Tour
4.5
This product is unavailable to book via Tripadvisor. Contact the supplier for availability.
About
Take a tour of Nassau's highlights, perfect for cruise passengers on short calls in Nassau, or others short on time in the Bahamas; it's the perfect introduction for first-time visitors. Explore the Parliament buildings, Queen’s Staircase, Fort Fincastle, Rawson Square, and the Atlantis resort, traveling between attractions with ease in an air-conditioned coach. A tasting at the Bahamas Rum Cake Factory is also included.
Know before you go
  • Duration: 3h
  • Mobile tickets accepted
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Available languages
English
Know before you go
  • Duration: 3h
  • Mobile tickets accepted
Available languages
English
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Highlights
Explore Nassau, Bahamas, without getting lost
Travel between Nassau highlights with ease
A great choice for first-time visitors with limited time
Hassle-free port pickup and drop-off included
What to expect
Meet your guide at the cruise port to start your Nassau sightseeing tour. Board an air-conditioned coach and explore the area around Bay Street. Visit historic landmarks, such as the House of Parliament and Rawson Square. Then stop at Fort Fincastle to see its massive water tower and walk down the Queen’s Staircase, a 102-foot (31-meter) limestone staircase. Shop for souvenirs and visit the original Bahamas Rum Cake Factory to try this popular Bahamian dessert. That leaves just enough time to pop into the 5-star Atlantis resort before heading back to the cruise port to end your tour.
Need help booking?
Call the number below and use the product code: 28075P2
Call 000-0800-100-6999
Important information
Inclusions
Port pickup and drop-off • Transport by air-conditioned minivan • Rum cake samples • Local guide • Restrooms • Snacks (own expense)
Exclusions
Hotel pickup and drop-off • Souvenir photos (available to purchase) • Entry/Admission - Fort Fincastle
Duration
3h
Departure details
Bigmamas Tours & Taxi, Prince George Wharf Nassau N.P, Nassau, The Bahamas Exit Festival Place welcome center to the entrance of the gate, make left to pink and white building across the street (the old ministry building) meet at the water fountain
Inclusions
Port pickup and drop-off • Transport by air-conditioned minivan • Rum cake samples • Local guide • Restrooms • Snacks (own expense)
Exclusions
Hotel pickup and drop-off • Souvenir photos (available to purchase) • Entry/Admission - Fort Fincastle
Departure details
Bigmamas Tours & Taxi, Prince George Wharf Nassau N.P, Nassau, The Bahamas Exit Festival Place welcome center to the entrance of the gate, make left to pink and white building across the street (the old ministry building) meet at the water fountain
Duration
3h
Return details
Returns to original departure point
Additional information
Confirmation will be received at time of booking
Not wheelchair accessible
Children must be accompanied by an adult
All Travelers can come
Stroller accessible
Near public transportation
Infant seats available
Travellers should have a moderate physical fitness level
This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund
This experience requires a minimum number of travellers. If it’s cancelled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund
This tour/activity will have a maximum of 60 travellers
Itinerary
  • You'll start at
    Bigmamas Tours & Taxi
    Prince George Wharf Nassau N.P, Nassau, The Bahamas
    Exit Festival Place welcome center to the entrance of the gate, make left to pink and white building across the street (the old ministry building) meet at the water fountain
    See address & details
  • 1
    Queen's Staircase
    Stop: 20 minutes
    See details
  • 2
    Rawson Square
    Stop: 10 minutes
    See details
  • 3
    House of Parliament
    Stop: 10 minutes
    See details
  • 4
    Fort Fincastle
    Stop: 20 minutes - Admission excluded
    See details
  • 5
    Atlantis Casino
    Stop: 30 minutes
    See details
  • 6
    Goodman's Bay
    Stop: 15 minutes
    See details
  • 7
    The Bahamas Rum Cake Factory
    Stop: 15 minutes
    See details
  • 8
    John Watling's Distillery
    Stop: 20 minutes
    See details
  • 9
    Nassau Public Library & Museum
    Stop: 10 minutes
    See details
  • 10
    Graycliff Chocolatier
    Stop: 15 minutes
    See details
  • You'll end at
    Bigmamas Tours & Taxi
    Prince George Wharf Nassau N.P, Nassau, The Bahamas
    Exit Festival Place welcome center to the entrance of the gate, make left to pink and white building across the street (the old ministry building) meet at the water fountain
    See address & details
+
Popular mentions

4.5
110 reviews
Excellent
90
Very good
8
Average
3
Poor
4
Terrible
5

Charissa M
1 contribution
SCAM
Nov 2020 • Couples
I would give them zero stars. I booked a downtown tour through Expedia with big mama tours but everything was closed due to pandemic. They would not refund anything. Why would you advertise it if you know most of the attractions in downtown are closed? Why would you take payment and not refund it. Seriously c’mon! SCAM! SCAM!!!! SCAM!!!!!!!!!!
Written 28 November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hello Hunnie, I just logged on here and see this review. My Love Bigmamas Tours - Tours Operation Nassau Bahamas has been closed Since January 2020. we are not accepting bookings and have not accepted any funds from you. In fact i don't work with Expedia so I'm not sure who took you funds and who wont give it back. if you booked with them i suggest you contact them. Erica Thompson CEO of Bigmamas Tours. Our Airport Transfers are the only Open Platform at the moment...
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Calonghorn11
Arlington, TX50 contributions
Missed at the start= Missed the tour altogether :(
*My original review on 3/4/2020*:

“I have to rate low since the start of the tour was missed and I was unable to join the tour at any other point in the itinerary. The only reason I give a poor and not terrible rating is because I was able to contact the tour operator via WhatsApp and I think they at least attempted to contact the tour guide to see where they were.”

*Update today*:
I am updating to include to my original review that:

1) I originally missed the start of the tour because I woke up later than intended (I wasn’t feeling the best that morning) and I wasn’t able to make it off my ship until 4 minutes after the tour group was supposed to meet at 0930 at a “fountain” location. I even contacted the tour operator via WhatsApp literally right before the group was supposed to meet to reconfirm where the meeting point and see if they could let the tour guide know. Not that I was “just on the ship and waking up” at 4 mins after the tour group met- as management wrote in their initial response.

2) After seeing that the group was not at the meeting point at 15mins after the scheduled time (not 10am as management wrote in their initial response), I was told via WhatsApp that the tour typically follows the same itinerary. Following this information I took it upon myself to go two stops ahead of where, time-wise per the itinerary, the tour would’ve been estimated to be at and see if they showed up. The tour operator, via WhatsApp, even told me the first stop was “Tasty twa”... however, this place is no where listed on the itinerary.

3) As well, I was informed that the tour guide does not wear any type of company logo, which I thought was unprofessional. So, I wouldn’t have been able to visually distinguish them from any of the other tours running that morning. I literally ended up asking multiple people I saw leading tours if they were with this company, to no avail. I eventually discovered in my asking around that there’s usually a white van that says the company name that’s been seen in the past; but again, I was unable to find it in my quest.

4) I took it upon myself to ask if I could be moved to the afternoon 1300 tour, once I discovered on TripAdvisor that literally everyday was listing a 0930 + 1300 tour. However, I was again told via the WhatsApp tour operator that there weren’t any afternoon tours, which seemed contradictory to what I was seeing on TripAdvisor.

So, in summary, these accompanying details to my initial review+ the fact that no type of refund is available (outside of simply just trying to cancel) is why I give the rating I feel is fair based off of this experience.
Written 6 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hello dear, your opinion is greatly appreciated. As we use these reviews for problem solving and not to point the finger. We are very accommodating to our clients at all times. We do have a no refund policy, however I have refunded many clients based upon their individual circumstances. I investigated this situation as I pay close attention to these matters and I realized a few things via your review and the the evidence provided my office. You first contact via what's app was at 930am and you were still at the ship. 930am tours are pulling off. 9:45am you saw the fountain, you didn't say you were at the fountain, which gives you a few more mins to get there, which would ring you to 10am or close to it. The first stop is complete before 10am. It's one standard Tour so the stops are the same every day all day. Having a uniform doesn't make us creditable or not. We perform our duties with or without uniform. We provide a Service. We also provide accurate and up to date contact information for any Client to reach us during operating hours. I believe that's how you were able to speak with a Rep and note a recording! With that being said sorry you missed the Tour. Thank you for choosing Bigmama's Tours
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Gary M
Cedar Springs2 contributions
Gary
Mar 2020 • Couples
Had a good time. Not sure we saw all the things that was list to see, but driver was nice, tho be should have had a mircophone. Was hard to hear in the back.
Written 6 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Emily K
Red Deer, Canada14 contributions
Confusing at first but good
When we first got there at the meeting point there was no one there, no signs no nothing. A lady came out of the building beside the fountain speaking with a few couples nearby and started to leave. At this point a second lady came out and we asked her if this was our tour group and she said "no" took our tickets and walked away. At this point we had no idea where our tour guide was and what just happened to our tickets. The lady came back out and said go with that group and so we did but were so confused what was going on, were we going on the right tour or what. So that was a little scary but aside from that, Chanel our guide was very nice and we had a great day and saw several highlights from the city. Loved the Queens Staircase. And Chanel was nice enough to drop the group off at Junkanoo Beach at the end.
Written 29 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

esodhiambo
Rochester, NY2 contributions
Perfect morning
Feb 2020
Big Mama was a lot of fun and gave great information. Very personalized tour! She was kind enough to drop us off a little off the beaten path afterwards and even came back to return an item my son had left in her van.
Written 24 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Martha C
Martin, GA2 contributions
Bahamas
Nothing but perfection. Big Mama was awesome! Friendly and knowledgeable of the area. Her drivers were just as awesome as she was.
Written 21 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

David C
Spanaway, WA15 contributions
I would do it again!!!
Big Momma was the best tour I have ever done!! She was amazing and oh so knowledgeable!! Thank you big momma!!!
Written 19 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Anita G R
Kitchener, Canada2 contributions
Big Mama is da bomb!!!
Jan 2020 • Couples
She keeps it real, people! Shows you several sights(Queens staircase, rum factory, Atlantis),but also points out the different dynamics of life in Nassau. Upper, middle and lower class...she makes it all interesting. She knows her stats and facts,too. 2 thumbs up from "Canada"!!!
Written 1 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Explore319408
1 contribution
Big Mamas No Show
Jan 2020 • Couples
We booked and confirmed a Nassau Highlight tour for 1:00 pm on January 22. As we waited and waited at the meeting place nobody showed up. Another couple had cell service and called Big Mama. She decided to cancel the tour!!

No email, call, message anything telling us why. Our entire day was ruined. By the time we realized that nobody from Big Mamas was going to show up, it was too late to book anything else before our ship left port.

These tours may be all that, but their customer service truly is lacking. I had payed for the tour on PayPal and assumed that there would have been a refund but there was not. She only refunded my ticket cost after I emailed demanding it.

I would try to find a better tour company or pay a bit extra for the cruise tour. At least if they cancel you will know about it!!
Written 26 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you so much for your time to write on your experience with Bigmama's Tours. We do appreciate your effort. We do apologize that your day was ruined and for any inconvenience caused. We do have to cancel Tours for various reasons. Immediately with a cancellation there are 3 things that happens on the behalf of our company 1. Your are immediately refunded 2. You are emailed 3. You are texted by the number which is provided at booking. There are many reasons you may not receive a text but emails sit in inbox until ready to be opened. Check your inbox, I'm sure it's there. At Bigmama's Tours we never neglect or ignore our clients, excellent customer service is practiced every day. We answer questions, reply to emails and calls in a timely manner and try our utmost to be proficient and professional. Our heart is in what we do. Your tour was cancelled and we are sorry for that. You didn't have to demand as we freely gave you what was yours. Have a great life!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

CFORD
1 contribution
TOTALLY SATISFIED !!!
Dec 2019
I travel a lot. Although I read reviews I have never written one. The 5 stars Big Mamma has are well deserved. I took a Carnival Cruise to Nassau. My daughter and I took my mother on this trip for her 75th birthday. She came back to Houston Texas acting like Big Mamma was her new best friend. Big Mamma's personality and spirit was so good I wanted to tell others the reviews for her are true. These memories will be treasured for the rest of our lives :)
Written 19 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Showing results 1-10 of 109
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Big Mama's Tours & Taxi
MollyH851
MollyH851
00
Reliable, affordable taxi service
I made an inquiry with Big Mama's for airport transfer and they were extremely responsive via email. I quickly book
hattrupmd
hattrupmd
00
Great drivers, some micommunication
Our driver who picked us up at the airport (Kevin) was fantastic. We hired them to pick us up, take us to the groc
richiejoel
richiejoel
00
Land and Sea tour in Nassau a problem resolved
We booked online a land and sea tour for the Nassau cruise ship stop. It was through Tripadvisor though Viator ca
JoHiAbbe
JoHiAbbe
00
Great Experience
He had our Tour with Big Mama and they went beyond their way to make us have a fantastic time in Bahamas!! Highly r
waynekind
waynekind
00
Excellent and fun
Big mama picked us up at the airport and dropped us off. We used her for taxi service as well and always was very f
kimishas33
kimishas33
00
Great !
The tour was great and very informative. We really enjoyed Big Mama and her tour. Unfortunately, the only thing tha
kelcyrob2019
kelcyrob2019
00
Airport Transfer
My group needed a transfer to and from the hotel for our stay. The hotel we were staying at wanted $100 per person.
mrsclee93
mrsclee93
00
Great Taxi service with Floyd
This is my third time using Big Mama but the first time using for just taxi service. I confirmed a reservation to p
Stephanie Y
Stephanie Y
00
Got Put on Another Tour?
Had trouble figuring out where to meet for tour (signed up and paid for Nassau Highlights Walking Tour). Helpful wo
572cassiew
572cassiew
00
So Fun!
Had the pleasure of having Big Mama show us the highlights of Nassau. Her personality is so boisterous and you can
510devynm
510devynm
00
Great service and excellent driver!
We used big mamas for transportations to and from the airport from our hotel. They were always on time and it was g
Kajnnanna
Kajnnanna
00
The Absolute Best Company to Use in the Bahamas
I booked our hotel and flight to Nassau, but realized that we needed transportation from the airport to Paradise Is
Amanda A
Amanda A
00
Big Mama’s tours & taxi
Big Mama’s is a reliable, pleasant, good value! They were on time & flexible for our group transfer of 7 people to
Elizmundey
Elizmundey
00
Fun and informative
Big Mama and her driver were great. The van was large and had WiFi . Also was air conditioned and made a great way
lls1828
lls1828
00
Nice Tour
Tour was fine and did provide some sense of the city, Island and culture. Very nice gentlemen were the tour guides