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House of Waterford Crystal Guided Factory Tour

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US$ 15.78
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2 travellers
Highlights
    What to Expect
    For your 1-hour tour, make your way to the House of Waterford Crystal in Waterford. Tour hours fluctuate depending on what month of the year it is, so make sure to be aware of the operating hours for the day you want to do your tour.

    Once you get to the House of Waterford Crystal and are ready to go on your tour, go behind the scenes at the factory. Waterford Crystal is one of the very few companies who still practice the ancient craft of mold making, and as you go through the factory, you’ll see little has changed over the centuries.

    First up, go into the mold room, and witness blowers shape molten crystal with wooden molds and hand tools. Then, head into the blowing department where you can watch as glowing balls of crystal are put through a 1300-degree furnace. After their time in the furnace, each piece is cut, and sculpted, and engraved to perfection.

    After the tour, enjoy some time exploring the retail store. From dining tables to golf trophies, this store houses one of the world’s largest collections of Waterford Crystals. If you need a break at any time during the day, there’s also a café you can pop into for a bite to eat or a beverage (own expense).
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    Important Information
    Departure Point
    House of Waterford Crystal, 28 The Mall, Waterford, Ireland
    Departure Time
    4/1/2019 - 10/31/2019Monday:09:00 AM - 04:15 PM
    Tuesday:09:00 AM - 04:15 PM
    Wednesday:09:00 AM - 04:15 PM
    Thursday:09:00 AM - 04:15 PM
    Friday:09:00 AM - 04:15 PM
    Saturday:09:00 AM - 04:15 PM
    Sunday:09:30 AM - 04:15 PM
    Duration
    1h
    Return Details
    Returns to original departure point
    Inclusions
    • Guided Factory Tour
    • Opulent Retail Store
    • Cafe
    • Entry/Admission - House Of Waterford Crystal
    Exclusions
    • Parking
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    Additional Info
    • Confirmation will be received at time of booking
    • Children must be accompanied by an adult
    • Parking is available at the rear of the House of Waterford Crystal, in Bolten Street Public Car park: Cost is €1 per hour
    Cancellation Policy
    For a full refund, cancel at least 24 hours in advance of the start date of the experience.
    Reviews (133)
    There are newer reviews for House of Waterford Crystal Guided Factory Tour
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    All reviews waterford crystal factory tour whole process glass blowing beautiful pieces wonderful tour take photos for sale long time hard work on display amazing experience ask questions tour today tour lasted about minutes mind blowing various stages
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    86 - 90 of 102 reviews
    Reviewed 14 May 2019

    After some reviews, we werent sure if this was worth it, but we could go back again. Very impressive tour through the working factory, glass blowing, carving, design, and well explained the whole way. Time is given to see and explore each part of the...More

    Date of experience: April 2019
    Thank PaulS379
    LBUR1, Tour Team Lead at House Of Waterford Crystal, responded to this reviewResponded 6 June 2019

    Hi Paul, We are very happy you decided to visit us and experience the tour for yourself. The tour gives a great insight in to our production and its process's and of course being so close to the craftsmen as they work adds to the...More

    Reviewed 8 May 2019

    We visited while on a touring holiday in Ireland. Although expensive, even with the discount for seniors, the tour provided a great insight into the skills and processes required to produce fine lead crystal. The length of time required to complete an apprenticeship, and the...More

    Date of experience: April 2019
    Thank Richard S
    LBUR1, Tour Team Lead at House Of Waterford Crystal, responded to this reviewResponded 3 June 2019

    Hi Richard S, Thank you for taking the time to review your visit with us here on Trip adviser, we are delighted to hear that you enjoyed your tour through the factory, and rated it as a "Fantastic Insight into the production of Hand blown...More

    Reviewed 8 May 2019

    All I can say is wow... ! Everything there was perfection. First, the visit of the factory : the tour is highly interesting (thanks to our guide, Mary, who knows her subject, was cheerful and happy to explain and answer our questions), the lenght is...More

    Date of experience: May 2019
    Thank SophManu
    LBUR1, Tour Team Lead at House Of Waterford Crystal, responded to this reviewResponded 2 June 2019

    Hi SophManu, Thank you for taking the time to write this very complimentary review of your visit with us .The tour through the manufacturing facility gives a great insight into our production and the skill and artistry of the craftsmen. It is so wonderful to...More

    Reviewed 8 May 2019 via mobile

    I love crystal and was so excited to go on this tour. It truly is fascinating to watch the crystal start to finish. I worried my husband would be bored but it really is a tour for anyone. I only wish we had more time...More

    Date of experience: March 2019
    Thank Ladhappytrails
    LBUR1, Tour Team Lead at House Of Waterford Crystal, responded to this reviewResponded 2 June 2019

    Hi Ladhappytrails, Thank you for your lovely review of your visit with us and thank you for rating us as "Informative and fun" . It really is so interesting to watch the different stages of production, blowing and mould making are very popular area's with...More

    Reviewed 7 May 2019

    This tour is basically a 45 minute educational commercial on the Waterford Crystal making process that, Surprise, ends with in the store. Still, it is a great experience I recommend. You know you are being sold, and you are paying to be sold, but it...More

    Date of experience: May 2019
    Thank TravelingBill
    LBUR1, Tour Team Lead at House Of Waterford Crystal, responded to this reviewResponded 2 June 2019

    Hi TravelingBill, We are very happy to hear that you enjoyed your tour through the factory, and found it to be a " a great experience" . It is amazing to watch our craftsmen as they create pieces of crystal right in front of your...More

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    Questions & Answers
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    Trek497915
    23 August 2019|
    AnswerShow all 7 answers
    Response from Michelle S | Reviewed this property |
    Just got on their website Google "waterfordvisitorcentre" Says tickets are open tickets. We were part of a group so not sure I have a grasp of that but the website looked helpful.
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    Cruiser04342361608
    24 May 2019|
    Answer
    Response from Priusprof | Reviewed this property |
    We purchased our tickets on Viator's web site and seniors, as I recall, are called pensioners. Saves you a couple of bucks. You get a voucher that you trade in at the reception counter for tickets. A tour leaves every 30... More
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    Thomas J C
    23 April 2019|
    Answer
    Response from Gofer42 | Reviewed this property |
    Can't guarantee it but in all probability yes the craftsmen will be working, because without them there is very little to see and understand. Check on their website however that they are really open on the sunday you want... More
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