We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

House of Waterford Crystal Guided Factory Tour

Select Date and Travellers
US$ 15.78
2 travellers
    What to Expect
    For your 1-hour tour, make your way to the House of Waterford Crystal in Waterford. Tour hours fluctuate depending on what month of the year it is, so make sure to be aware of the operating hours for the day you want to do your tour.

    Once you get to the House of Waterford Crystal and are ready to go on your tour, go behind the scenes at the factory. Waterford Crystal is one of the very few companies who still practice the ancient craft of mold making, and as you go through the factory, you’ll see little has changed over the centuries.

    First up, go into the mold room, and witness blowers shape molten crystal with wooden molds and hand tools. Then, head into the blowing department where you can watch as glowing balls of crystal are put through a 1300-degree furnace. After their time in the furnace, each piece is cut, and sculpted, and engraved to perfection.

    After the tour, enjoy some time exploring the retail store. From dining tables to golf trophies, this store houses one of the world’s largest collections of Waterford Crystals. If you need a break at any time during the day, there’s also a café you can pop into for a bite to eat or a beverage (own expense).
    Show More
    Important Information
    Departure Point
    House of Waterford Crystal, 28 The Mall, Waterford, Ireland
    Departure Time
    4/1/2019 - 10/31/2019Monday:09:00 AM - 04:15 PM
    Tuesday:09:00 AM - 04:15 PM
    Wednesday:09:00 AM - 04:15 PM
    Thursday:09:00 AM - 04:15 PM
    Friday:09:00 AM - 04:15 PM
    Saturday:09:00 AM - 04:15 PM
    Sunday:09:30 AM - 04:15 PM
    Return Details
    Returns to original departure point
    • Guided Factory Tour
    • Opulent Retail Store
    • Cafe
    • Entry/Admission - House Of Waterford Crystal
    • Parking
    Show More
    Additional Info
    • Confirmation will be received at time of booking
    • Children must be accompanied by an adult
    • Parking is available at the rear of the House of Waterford Crystal, in Bolten Street Public Car park: Cost is €1 per hour
    Cancellation Policy
    For a full refund, cancel at least 24 hours in advance of the start date of the experience.
    Reviews (133)
    There are newer reviews for House of Waterford Crystal Guided Factory Tour
    See the most recent reviews
    Filter reviews
    102 results
    Traveller rating
    Traveller type
    Time of year
    More languages
    Traveller rating
    Show reviews that mention
    All reviews waterford crystal factory tour whole process glass blowing beautiful pieces wonderful tour take photos for sale long time hard work on display amazing experience ask questions tour today tour lasted about minutes mind blowing various stages
    Selected filters
    Updating list...
    16 - 20 of 102 reviews
    Reviewed 3 weeks ago via mobile

    Took a tour and was totally enthralled. Our guide was excellent, knowledgeable and friendly. Just blown away by the whole setup. Truly very impressed by the craftsmanship. Prices certainly quite reasonable in the beautiful gift shop.

    Thank RoobyB
    Reviewed 4 weeks ago

    We did the Factory Tour and were so glad we did. You get a behind the scenes look at what goes in to making the worlds best crystal pieces. Amazing to see the craftsmen at their trade while they bring sparkle to what starts off...More

    Date of experience: June 2019
    Thank FaansieT
    Reviewed 4 weeks ago

    This was a visit my wife had on her list of must dos before we left NZ and we were not disappointed. The works on display are just amazing and the craftsmanship involved has to be seen. Absolutely worth the visit.

    Date of experience: June 2019
    Thank Kelvin L
    Reviewed 4 weeks ago

    I visited on a Sunday as part of an escorted tour. It was a wonderful experience to see how they make their legendary crystal. I really enjoyed the tour. It gave me a greater appreciation for the Waterford pieces I already own.

    Date of experience: May 2019
    Thank LotusExplorerTravel
    Reviewed 4 weeks ago

    Wonderful tour with an excellent guide! Incredible workmanship workwomenship (there was one in the factory etching department). Fascinating process. If you’re going to the store, do the tour. It makes the crystal even more special.

    Date of experience: August 2019
    1  Thank Paul M
    View more reviews
    Questions & Answers
    Ask a question
    23 August 2019|
    AnswerShow all 7 answers
    Response from Michelle S | Reviewed this property |
    Just got on their website Google "waterfordvisitorcentre" Says tickets are open tickets. We were part of a group so not sure I have a grasp of that but the website looked helpful.
    24 May 2019|
    Response from Priusprof | Reviewed this property |
    We purchased our tickets on Viator's web site and seniors, as I recall, are called pensioners. Saves you a couple of bucks. You get a voucher that you trade in at the reception counter for tickets. A tour leaves every 30... More
    Thomas J C
    23 April 2019|
    Response from Gofer42 | Reviewed this property |
    Can't guarantee it but in all probability yes the craftsmen will be working, because without them there is very little to see and understand. Check on their website however that they are really open on the sunday you want... More
    Key Details
    Why Book on TripAdvisor?
    • Low Price Guarantee
    • Free Cancellation up to 24 hours in advance
    • Secure Payments
    • 24/7 SupportCall: 000-0800-100-6999
    Travellers Also Viewed
    Epic Tour of the Viking Triangle
    10 Reviews
    from US$ 7.89*
    Medieval Museum and Bishop's Palace...
    13 Reviews
    from US$ 16.91*
    Waterford Treasures Medieval Museum...
    20 Reviews
    from US$ 11.27*
    Lafcadio Hearn Japanese Gardens...
    11 Reviews
    from US$ 5.64*