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Vistara


1,439 reviews
Headquarters: 10th Floor, One Horizon Centre, Golf Course Road, Sector 43 Gurugram, New Delhi 122003 India 011 91 92892 28888 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,439 Reviews from our TripAdvisor Community

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1,439 reviews from our community

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Showing 1,397: English reviews
Chennai, India
Level 5 Contributor
92 reviews
69 helpful votes
Reviewed yesterday
NEW

This is a very personal experience of Vistara and having travelled by all airlines I find this airline more professional and friendly though a bit expensive than all other airlines. I hope they continue the way they are and not deteriorate in their services.

Domestic Premium Economy Chennai - New Delhi
Helpful?
Thank Radhika S
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed yesterday
NEW

Very clean, comfortable airline, better leg space and the best part is that customer service was excellent.

Domestic Premium Economy New Delhi - Pune
Helpful?
Thank Anupam S
Vistara, Customer Relations at Vistara, responded to this review

Thank you for your #VistaraLove Anupam. Keep flying the new feeling :)

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Domestic Premium Economy New Delhi - Pune

Goa, India
Level 3 Contributor
10 reviews
1 helpful vote
Reviewed yesterday
NEW

It is always great to fly with Vistara . They are elegant Humble Very polite and always in time The flight experience was good.A very professional service Color combination is very soothing. The timing are very good for business travelers

Domestic Economy New Delhi - Bhubaneswar
Helpful?
Thank Rupin20
Vistara, Customer Relations at Vistara, responded to this review

Hi Rupin, we're happy to hear about your experience flying with us. Keep flying the new feeling :)

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Domestic Economy New Delhi - Bhubaneswar

Delhi
Level 6 Contributor
159 reviews
117 helpful votes
Reviewed yesterday
NEW

The flight was late by more than an hour, the handling of the delay was truly poor by the boarding staff. I wonder what makes the airline staff so rude and arrogant - perhaps it is the lack of a performance rating system so prevalent in ride-hailing services like Uber, Ola and most e-commerce retail and so completely missing in...

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Domestic Economy New Delhi - Bengaluru

Helpful?
Thank SnoopyDelhi
Ulhasnagar, India
Level 4 Contributor
38 reviews
7 helpful votes
Reviewed 2 days ago
NEW

everything was perfect from check in to baggage cabin crew was very attendable no delays web check in very good

Domestic Economy New Delhi - Mumbai
Helpful?
Thank chanderrohra
Vistara, Customer Relations at Vistara, responded to this review

We're glad to hear about your amazing experience flying with us Chaner. Look forward to serving you onboard soon :) #FlyTheNewFeeling

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Domestic Economy New Delhi - Mumbai

New Delhi, India
Level 3 Contributor
13 reviews
3 helpful votes
Reviewed 3 days ago
NEW

During booking of Flight UK858 (Hyderabad to Delhi) for 15th August'18, we already mentioned for Non-veg meal preference but your flight supervisor Ms. Shakshi denied to provide it. She was very arrogant and argued continuously with us in the presence of other fellow passengers. This was a very harrasing moment for us. We repeatedly told her to check the meal...

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Domestic Economy Hyderabad - New Delhi

Helpful?
Thank CRajaTM
Noida, India
Level 2 Contributor
6 reviews
4 helpful votes
Reviewed 5 days ago
NEW

On time Departure; before time arrival; Clean cabin; attentive & amicable attendants, over all a good experience

Domestic Economy New Delhi - Kolkata
Helpful?
Thank sbhan23
Vistara, Customer Relations at Vistara, responded to this review

We're glad to hear about your experience flying with us. Keep flying the new feeling :)

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Domestic Economy New Delhi - Kolkata

1 review
Reviewed 5 days ago
NEW
via mobile

I was at Delhi airport and we were 4 people . The staff was very rude. They were arguing with us just for 200 grms on 4 tickets. Worst airline ever. They were arguing with all customer. My parents were alone and they are senior c But the airline don't respect anyone. Indigo ND other companies are much better.

Domestic Economy New Delhi - Ahmedabad
Helpful?
Thank deepak c
New Delhi, India
Level 5 Contributor
59 reviews
28 helpful votes
Reviewed 5 days ago
NEW

Its a goos ICE EXPERIENCE ! The food is excellent ! Service immaculate ! Leg room is amazing and the aircrafts are new and clean ! Overall a great experience !

Domestic Economy New Delhi - Hyderabad
Helpful?
Thank Gauravz
Vistara, Customer Relations at Vistara, responded to this review

Hi Gaurav, we're delighted to know about your experience flying with us. Look forward to many more flights together :) #VistaraLove

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Domestic Economy New Delhi - Hyderabad

1 review
Reviewed 6 days ago
NEW

Hey, This airline only promises, but backs out in the last moment. I had booked Delhi Bangalore ticket in July for my senior citizen parents. I had selected a meal option and seats 20 days before. They changed the seats while checking in. No prior intimation. And the way the counter staff treated us was also not good. I got...

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Domestic Economy New Delhi - Bengaluru

Helpful?
Thank jameel h
See travel tips for airlines
“Pity I did not take pictures.I meant to join loyalty program and I think Emirates of which I am ahold member are affiliated with them”
AbeMoosa, 14 Aug 2018 | Read review
“Freebees are not essntially tangible, intangibles are mostly more valuable!”
sandeepsahajpal, 7 Aug 2018 | Read review
“Just book Vistara and dont even look at any other option”
, 7 Aug 2018 | Read review
“Everything was perfect”
AjayMudgil, 5 Aug 2018 | Read review
“book seats early to avail free seating.”
dkmitra2002, 4 Aug 2018 | Read review
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About Vistara
Vistara (UK) is an Indian airline that operates from a hub at Indira Gandhi International Airport (DEL). The airline is a joint venture between Tata Sons and Singapore Airlines (SQ) and was created in 2013. Vistara serves 20 plus destinations across India. The airline operations are handled with a fleet of Airbus A320ceo and neo version aircraft configured with Business Class, Premium Economy and Economy Class cabins.

544 photos of this airline

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