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Vistara

Headquarters: 10th Floor, One Horizon Centre, Golf Course Road, Sector 43, Gurugram, New Delhi India 122003

Overview

3.53.5 of 5 bubbles3,681 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Legroom4.0 of 5 bubbles
Seat comfort4.0 of 5 bubbles
In-flight entertainment (WiFi, TV, films)3.0 of 5 bubbles
Onboard Experience4.0 of 5 bubbles
Customer service4.0 of 5 bubbles
Value for money4.0 of 5 bubbles
Cleanliness4.0 of 5 bubbles
Check-in and boarding4.0 of 5 bubbles
Food and beverage4.0 of 5 bubbles
About Vistara

Airline Summary

Vistara (UK) is an Indian full-service carrier that operates from its hub at Indira Gandhi International Airport (DEL). The airline is a joint venture between Tata Sons and Singapore Airlines (SQ) and inaugurated service in January 2015. Vistara serves 24 destinations across India with a fleet of Airbus A320ceo and neo version aircraft configured with Business Class, (India’s only) Premium Economy and Economy Class cabins.
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3,681Reviews
1,311Photos
100Tips
3.5
3,681
Excellent
1,771
Very good
734
Average
226
Poor
147
Terrible
803

Popular mentions


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Neeraj S
Mumbai, India
1 contribution
1.0 of 5 bubbles
Never trust airline’s promises because you’re an Economy passenger!
New Delhi - MumbaiDomestic
(UK955/08Nov25/PNR : NLAYRX / seat 14B) Left an item of personal importance in front seat pouch but did not succeed in getting back my thing; despite options after options of having to place my request with ground crew, at terminal staff and tele-customer care. Learnt a lesson to not trust what seems like a simple request for support, will be followed through once one has disembarked the plane.
Date of travel: November 2024
Written 14 January 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Tapani U
165 contributions
5.0 of 5 bubbles
What a fantastic flight!
Chennai (Madras) - New DelhiDomestic
Simply fantastic: on time performance, superb crews, a very tasty hot meal by Taj Sats plus the flight (AI2836) landed ahead of schedule at DEL on Thursday 09 January 2025 despite the challenging weather conditions in New Delhi during Dec-Jan in general. Bags on the belt as soon as we reached the baggage hall at DEL T3. What else can you possibly ask? European airlines could learn a few lessons from these two airlines from India - Air India and Vistara: in Europe you maybe get some water on a 3-hour flight plus pay for everything else; in India you seem to get full service with a smile everywhere. Keep up the fantastic work!
Date of travel: January 2025
5.0 of 5 bubbles
Legroom
5.0 of 5 bubbles
Seat comfort
1.0 of 5 bubbles
In-flight Entertainment
5.0 of 5 bubbles
Customer service
5.0 of 5 bubbles
Value for money
5.0 of 5 bubbles
Cleanliness
5.0 of 5 bubbles
Check-in and boarding
5.0 of 5 bubbles
Food and Beverage
Written 10 January 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Tour10949987829
1 contribution
1.0 of 5 bubbles
I never travel in this airline
Mumbai - New DelhiDomestic
D grade flight .. bcz 1 hour late in Mumbai airport discusting. My last journey in Vistara totally waste ur money journey in this flight ...
Date of travel: January 2025
Written 6 January 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Nazyd A
Auckland Central, New Zealand
161 contributions
5.0 of 5 bubbles
My last Vistara flight before its merger with Air India
Male - MumbaiAsia
It was bittersweet to be on the last Vistara flight before its merger with Air India in November. As always, Vistara delivered an outstanding experience, reaffirming why it has always been my favourite airline in India. The impeccable service, delicious food, and attention to detail made the journey memorable. I’ll miss flying with Vistara, but I hope its legacy continues to shine.
Date of travel: October 2024
4.0 of 5 bubbles
Legroom
4.0 of 5 bubbles
Seat comfort
4.0 of 5 bubbles
In-flight Entertainment
5.0 of 5 bubbles
Customer service
5.0 of 5 bubbles
Value for money
5.0 of 5 bubbles
Cleanliness
5.0 of 5 bubbles
Check-in and boarding
5.0 of 5 bubbles
Food and Beverage
Written 17 December 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

akghosal
Stoke-on-Trent, United Kingdom
98 contributions
4.0 of 5 bubbles
Possibly the best Indian airline I've flown to date, shame its now merged with Air India
Kolkata (Calcutta) - New DelhiDomestic
I flew on Vistara on October 2024 when my morning Air India flight from Kolkata to Delhi (when travelling back to London Heathrow on Air India) got cancelled due to a bird strike and so my flight got rebooked in the evening on Vistara before then taking my Air India flight to Heathrow from Delhi. And I can say that the service on board was mostly excellent and definitely the service all airlines in India should be providing to passengers. The flight was on time without any delay, the food was quite tasty and well prepared, the seats were quite comfortable, the interior looked relatively modern and well maintained, including the toilets, staff were mostly polite, helpful & friendly, and I really loved the airline Wi-Fi, which allows you to use the airline's entertainment, flight map and even some other services such as flight feedback (something which domestic airlines around the world, and even domestic Indian airlines, need to take note and learn from). My only minor issues with Vistara were that while the food was very good, the non vegetarian food ran out by the time the food reached my brother (who had to get a vegetarian dish) and while the seats were comfortable, at least for the short flight, the legroom still seemed a bit tight. But apart from that, I had a great time with Vistara and its a shame in my opinion that its now merged with Air India and no longer an independent airline. All I can say is that other Indian airlines should learn from Vistara and upgrade their levels of service so that it matches (or even exceeds) Vistara's and I also think that all airlines worldwide whether domestic or international should have a Wi-Fi system operated by the airline, especially the entertainment & flight map systems for domestic flights.
Date of travel: October 2024
3.0 of 5 bubbles
Legroom
4.0 of 5 bubbles
Seat comfort
5.0 of 5 bubbles
In-flight Entertainment
4.0 of 5 bubbles
Customer service
4.0 of 5 bubbles
Value for money
4.0 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Check-in and boarding
4.0 of 5 bubbles
Food and Beverage
Written 12 December 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Showing results 1-5 of 1,311
Laura V
1 contribution
1.0 of 5 bubbles
do not book Vistara it will cost you more in the end (flights are delayed & canceled regularly)
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Dreamer06352934296
1 contribution
1.0 of 5 bubbles
Do not travel with this airline
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Passenger17002684205
India
1 contribution
4.0 of 5 bubbles
Flight seat booking does not show 3 seats in a row
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Roshan S
1 contribution
1.0 of 5 bubbles
Worst flight vistara airlines
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Vic . M M
39 contributions
5.0 of 5 bubbles
Experience is always great in all Vistara Flights, if one is looking for some extra benefits by paying little extra.. premium economy 👍🏻👍
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