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Mango


789 reviews
Headquarters: Mezzanine Level, Domestic Departure Terminal O.R. Tambo International Airport, Johannesburg 1627 South Africa 011 27 86 100 1234 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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789 Reviews from our TripAdvisor Community

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789 reviews from our community

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Showing 732: English reviews
Centurion, Gauteng, South Africa
Level 6 Contributor
256 reviews
105 helpful votes
Reviewed 2 days ago
NEW

Friendly, helpful check-in staff. Smooth boarding procedure. A budget airline so no complimentary food or drinks are served on board but snacks and drinks can be bought. The flight is only an hour and both take-off and landing were on time.

Domestic Economy Johannesburg - Durban
Helpful?
Thank Anna B
Sedgefield, South Africa
Level 3 Contributor
18 reviews
2 helpful votes
Reviewed 3 days ago
NEW

It was the first time in my life that an airline got everyone together to take off earlier. It was a great surprise, even if we had to change our arrangements on the other side. One complaint, the air hostesses were not friendly at all. It was on our flight on 18 Sept. You have to buy food and drinks...

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Africa Economy Zanzibar Island - Johannesburg

Helpful?
Thank HPieterse14
Level 2 Contributor
5 reviews
Reviewed 3 days ago
NEW

Flight was fine but with very little baggage space left in the cabin's over head bins. Waited a while for my luggage on the conveyor belt and didn't notice that the case (part of a set) was cracked open until i got back home. Having zero faith in anything being done about it, i didn't bother reporting. Perhaps I should...

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Domestic Economy Cape Town Central - Johannesburg

Helpful?
Thank dbrooks2018
Plymouth, United Kingdom
Level 5 Contributor
76 reviews
27 helpful votes
Reviewed 4 days ago
NEW
via mobile

Check in and boarding went ok. Checked in baggage arrived and flight was on time. Bags intact on arrival, dint expect anymore.

Domestic Economy Cape Town Central - Johannesburg
Helpful?
Thank Abra A
George, South Africa
Level 1 Contributor
4 reviews
Reviewed 5 days ago
NEW

The flight itself was fine without problems. But Mango and the agent at the airport, Leon from SAA , don't gave any support when my wrapped suitcase was cut open/broken with other passengers stuff in my suitcase. they promise to contact me.... until to day I did not receive a phone call. Airport company handle the luggage, but we as...

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Domestic Economy Johannesburg - George

Helpful?
Thank carina706
Johannesburg, South Africa
Level 3 Contributor
10 reviews
1 helpful vote
Reviewed 5 days ago
NEW

Good experience Easy to book, check in, friendly crew and quick luggage offload in Cape Town. Plane on time and prices very competitive. Will definitely travel with them again

Domestic Economy Johannesburg - Cape Town Central
Helpful?
Thank drakeseugenie2016
Pietermaritzburg, South Africa
Level 6 Contributor
101 reviews
46 helpful votes
Reviewed 5 days ago
NEW

This Mango flight had delicious fresh food unlike the BA flight that took us to Cape Town, which served us food that was way over its Best Before Date.The flight attendants were friendly and hospitable throughout the whole trip. A really enjoyable relaxed flight.

Domestic Economy Cape Town Central - Durban
Helpful?
Thank anne m
South Africa
Level 2 Contributor
8 reviews
1 helpful vote
Reviewed 6 days ago
NEW

What started as an over weighted luggage due to the lower kg than other airlines, I was assisted by one of the ladies of Mango who had patience and determination to make me a avid Mango Airline customer. She took me through the process of my overweight luggage payment online, to be taken care off and I was impressed and...

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Domestic Economy Johannesburg - Durban

Helpful?
Thank HJB1212
Lydenburg, South Africa
Level 3 Contributor
12 reviews
4 helpful votes
Reviewed 6 days ago
NEW

Trip delayed for over an hour. Three times we had to move gates. No explanation given. No official available to explain despite numerous requests. Worst flying experience ever!

Domestic Economy Johannesburg - Durban
Helpful?
Thank Petrie W
Stellenbosch, South Africa
Level 4 Contributor
33 reviews
7 helpful votes
Reviewed 6 days ago
NEW

The plane was not delayed but the attitude of the staff was bit dull, furthermore, the airline has attempted to cram as many people in the plane as possible and in doing so, made it relatively uncomfortable.

Domestic Economy Lanseria - Cape Town Central
Helpful?
Thank Trent W
See travel tips for airlines
“Don't travel with hard cases”
dbrooks2018, 21 Sep 2018 | Read review
“Just book!”
drakeseugenie2016, 19 Sep 2018 | Read review
“Make sure your book in luggage does not exceed 20kg”
HJB1212, 18 Sep 2018 | Read review
“Check in online to ensure you do not have to sit in a middle seat”
480trentw, 18 Sep 2018 | Read review
“On-line check in lets passengers select a seat. Google the plane specs and select the seat with the best legroom”
absalomachmat, 18 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Mango
South African low-cost carrier Mango (JE) that operates from a hub at OR Tambo International Airport (JNB). It has also designated Cape Town International Airport (CPT) as a focus city. The airline is a subsidiary of South African Airways (SA) and both are owned by the South African government. Mango flies to seven destinations within South Africa as well as Abeid Amani Karume International Airport (ZNZ) in Zanzibar. Its fleet of nine planes consists of one Boeing 737-300 and eight Boeing 737-800. As a budget airline, passengers must pay extra for onboard food and beverages, in-flight WIFI, airport lounge access and pre-reserved seats.
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