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Mango


845 reviews
Headquarters: Mezzanine Level, Domestic Departure Terminal O.R. Tambo International Airport, Johannesburg 1627 South Africa 011 27 86 100 1234 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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845 Reviews from our TripAdvisor Community

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845 reviews from our community

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Showing 781: English reviews
Durban, South Africa
Level 5 Contributor
31 reviews
7 helpful votes
Reviewed yesterday
NEW
via mobile

I booked and checked in my flight on the Mango App. The flight from Durban to Cape Town was pleasant and was just under 2 hours . The ground and flight crew were professional and keen to serve Refreshments are sold on board. Generally the condition of the aircraft appears to be well maintained and clean I travel frequently and...

Date of travel: November 2018
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Domestic Economy Durban - Cape Town Central

Helpful?
Thank hmeera
Level 4 Contributor
27 reviews
6 helpful votes
Reviewed yesterday
NEW
via mobile

Basically, everything workers. Boarding and disembarked is efficient. Flights are on time, leg room is very good for a low cost airline, it's just good. No frills, no drama.

Date of travel: December 2018
Domestic Economy Johannesburg - Cape Town Central
Helpful?
Thank Matthew C
Toronto, Canada
Level 6 Contributor
471 reviews
183 helpful votes
Reviewed 6 days ago
NEW

A short haul flight from Cape town to Jobugh. Check in staff was friendly and efficent. flight departed on time and landed 10 min early. Pilots were informative when we were delayed disembarking at Joburgh. Leg room was also generous for low cost carrier. I would not hesitate to fly Mango again in the future.

Date of travel: November 2018
Domestic Economy Cape Town Central - Johannesburg
Helpful?
2 Thank asiana747
Salt Rock, South Africa
Level 6 Contributor
211 reviews
84 helpful votes
Reviewed 1 week ago

Had to wait in JHB for 6 hours for a safety reason - no drinks or food given at any stage. Nowhere to stretch our legs. Supposed to get home at 19h30 and arrived home at 3h30am!!! Worse service ever - the safety reason wasn't the problem, the way they treat their passengers is horrific.

Date of travel: November 2018
Domestic Economy Cape Town Central - Durban
Helpful?
Thank kaiser08_KZN
Southampton, United Kingdom
Level 4 Contributor
46 reviews
8 helpful votes
Reviewed 1 week ago

A technical fault which appeared when we were heading for the runway kept us on the ground for 2 hours before departing. When we got going the announcement stated that eating your own food on the flight was not allowed (so that they can sell food). When they started to serve they stated that they only had one sandwich on...

Date of travel: November 2018
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Domestic Economy Cape Town Central - Johannesburg

Helpful?
Thank David C
Thane, India
Level 6 Contributor
114 reviews
16 helpful votes
Reviewed 1 week ago

Check-in experience was not good. For hand baggage as well as check-in luggage the counter lady was adamant though our overall weight of bags was much less than which is allowed free

Date of travel: November 2018
Domestic Economy Johannesburg - George
Helpful?
Thank JawaharJoshi
Johannesburg, South Africa
Level 6 Contributor
107 reviews
28 helpful votes
Reviewed 2 weeks ago via mobile

As always ample legroom, efficient on-line check-in & on time departures & arrivals. A vast array of snacks & drinks & smooth landing & take-off. Very friendly & helpful crew. Certainly my low cost carrier of choice.

Date of travel: November 2018
Domestic Economy Johannesburg - Cape Town Central
Helpful?
1 Thank LOUIS-THE-LAWYER
2 reviews
1 helpful vote
Reviewed 2 weeks ago

When I flew to Cape Town on Mango airlines, they were delayed by 3 hours and then they gave us vouchers but failed to say where we could and could not use the vouchers. So it really wasnt anything to rave about, but pretty average.

Date of travel: November 2018
Domestic Economy Durban - Cape Town Central
Helpful?
1 Thank JessieSteyn1989
Harrismith, South Africa
Level 5 Contributor
92 reviews
17 helpful votes
Reviewed 2 weeks ago

Smooth take-off and smooth landing. The flight was on time. Enjoyed the flight. Good service from check-in staff and cabin crew. Leg room was good.

Date of travel: October 2018
Domestic Economy Johannesburg - Cape Town Central
Helpful?
1 Thank MsimangaMR
1 review
1 helpful vote
Reviewed 2 weeks ago via mobile

Tragic service. Initially, the flight was delayed by an hour. However, the delay time progressively became longer and longer. Do not trust the admin and flight-update schedules at all, Mango has little to no time management skills. When the flight eventually arrived, we had to wait another 20 minutes for the shuttle buses to become available. At check-in they don't...

Date of travel: November 2018
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Domestic Economy Cape Town Central - Lanseria

Helpful?
1 Thank Departure465559
See travel tips for airlines
“Bring your own food and offer some to the cabin crew”
P8979DZdavidc, 30 Nov 2018 | Read review
“The driving style of the Pilot was very rough, particularly mid-air.”
JawaharJoshi, 29 Nov 2018 | Read review
“please if you traveling always carry something to do as you might have a long wait before you get to board and reach your destination.”
JessieSteyn1989, 25 Nov 2018 | Read review
“definitely check-in online before arrival at the airport”
Dreamer35967542278, 8 Nov 2018 | Read review
“check in online so much easier”
JacquesSmal2018, 4 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About Mango
South African low-cost carrier Mango (JE) that operates from a hub at OR Tambo International Airport (JNB). It has also designated Cape Town International Airport (CPT) as a focus city. The airline is a subsidiary of South African Airways (SA) and both are owned by the South African government. Mango flies to seven destinations within South Africa as well as Abeid Amani Karume International Airport (ZNZ) in Zanzibar. Its fleet of nine planes consists of one Boeing 737-300 and eight Boeing 737-800. As a budget airline, passengers must pay extra for onboard food and beverages, in-flight WIFI, airport lounge access and pre-reserved seats.
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