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TUI Airlines Netherlands


1,365 reviews
Headquarters: Beech Avenue 43 1119RA Schiphol, Schiphol The Netherlands 011 31 900 8847 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,365 Reviews from our TripAdvisor Community

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1,365 reviews from our community

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Showing 255: English reviews
South Fremantle
Level 2 Contributor
5 reviews
Reviewed 1 week ago

Booked online. Received 2 emails: Thank You For The Reservation, and Your Ticket Number is...Upon check-in, my travel info could not be found and had to visit the TUI desk. Lady helping was at first sternly posed that my ticket was canceled and that I was notified - when I showed her the emails received she helpfully posed that it...

Date of travel: November 2018
More 
International Economy Amsterdam - Orlando

Helpful?
Thank koyovis61
Amsterdam, The Netherlands
Level 3 Contributor
23 reviews
14 helpful votes
Reviewed 2 weeks ago

Flight from Amsterdam to Aruba was okay but the return flight landed in problems. We received incorrect flight numbers, incorrect departure time and arrival time. As a result we had a short stop in Amsterdam and we nearly missed our flight to Alicante. Lots of stress after a fantastic holiday on Aruba. We lost our pen after a cleaning of...

Date of travel: November 2018
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International Economy Amsterdam - Aruba

Helpful?
Thank Hendricus
Amsterdam, The Netherlands
Level 6 Contributor
136 reviews
127 helpful votes
Reviewed 2 weeks ago

No food or drink is included in the price, but other than that it was doable. I dislike that the plane landed first in Sharm el Sheik, taken of again and then landed in Hurghada. That makes it longer. Very upsetting if I payed extra for window seat and there is no window in my row at all! Makes me...

Date of travel: September 2018
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International Economy Amsterdam - Hurghada

Helpful?
Thank Zsofi H
Southwick, United Kingdom
Level 6 Contributor
102 reviews
58 helpful votes
Reviewed 3 weeks ago via mobile

Have flown with TUI a couple of times now and have always found them fine. Pre ordered a bottle of champagne for our outgoing flight and it was delivered to us lovely and cold. The staff on both outgoing and incoming flights were friendly. Already booked to fly with them again next year.

Date of travel: November 2018
Europe Economy London - Antalya
Helpful?
Thank fuertelove
Level 2 Contributor
5 reviews
5 helpful votes
Reviewed 3 weeks ago

I traveled in first class and the price was ok for a first class. The staff was great, food and confortable seats. There was not even one thing that went wrong. 8 hours fon the aircraft and I did not even realise it. Screen with movies, tv series, cartoon. Definetely recommanded.

Date of travel: September 2018
International Economy Miami - Brussels
Helpful?
Thank Eliana G
Level 2 Contributor
6 reviews
Reviewed 4 weeks ago via mobile

Tui airlines offered a good service: several meals during the flights, nice and friendly staff and no delays.

Date of travel: August 2018
International Economy Cancun - Amsterdam
Helpful?
Thank Seaside720343
Level 1 Contributor
3 reviews
3 helpful votes
Reviewed 4 weeks ago

First time travelling and I really liked it. The staff is very kind and they were on time! They handle your luggage very careful. I recommend everyone to travel with this airline.

Date of travel: June 2018
International Economy Curacao - Amsterdam
Helpful?
Thank Neifi H
Level 6 Contributor
105 reviews
33 helpful votes
Reviewed 2 November 2018 via mobile

Chose to spend a trip to Mexico to get some peace and relaxation. Tui were the holiday company chosen so flew from Manchester to Cancun. Due to flight time departure had to hotel overnight at Manchester. Not an issue and arrived, checked in etc no issues. Flight was initially delayed something to do with fuelling. Dreamliner aircraft so plenty of...

Date of travel: November 2018
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International Economy Manchester - Cancun

Helpful?
Thank grumpimus
Oranjestad, Aruba
Level 1 Contributor
3 reviews
Reviewed 24 October 2018

If you agree on a cheap flight without any luxery please do so. To many useless checks: to enter the check in you must scan your card to get through, then you have to get in line so ONE woman can check your (And all 300 something )card again. When leaving the plain, you have to show your boarding pass...

Date of travel: October 2018
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International Economy Brussels - Curacao

Helpful?
Thank janetumans
Kingston-upon-Hull, United Kingdom
Level 4 Contributor
40 reviews
25 helpful votes
Reviewed 16 October 2018 via mobile

Flew both ways with TUI in the new dream liner aircraft. The crew where brilliant on both 7:5 hr flight. Great food both ways. Captain kept us informed especially on return night flight due to hurricane Michael great experience Highly recommend

Date of travel: October 2018
International Economy London - St. Lucia
Helpful?
Thank lordmarkkk
See travel tips for airlines
“Check your credit card statement to verify if the ticket is actually booked when they say it is.”
koyovis61, 2 Dec 2018 | Read review
“check all he information on the screen it is not always correct”
Hendricus, 23 Nov 2018 | Read review
“Google the plane because it might happen that you pay extra for windowseat and there are rows where there is no window at all!”
zs_fiboskat, 21 Nov 2018 | Read review
“Try to use TUI in the Netherlands not TUI.BE”
janetumans, 23 Oct 2018 | Read review
“don't fly with TUI if you expect good service on board”
492jeanp, 26 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About TUI Airlines Netherlands
Dutch charter airline Arkefly (OR) operates from a hub at Amsterdam Airport Schiphol (AMS). The airline, also known as Arke, flies to more than 50 destinations in Europe, Africa, North America, the Caribbean, South America and Asia. Its fleet consists of Boeing 737-800, Boeing 767-300 and Boeing 787-8 planes with one-class (Economy Class) and two-class (Economy Class and Comfort Class) configurations. It operates a total of nine planes.
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