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TUI Airlines Netherlands


1,233 reviews
Headquarters: Beech Avenue 43 1119RA Schiphol, Schiphol The Netherlands 011 31 900 8847 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,233 Reviews from our TripAdvisor Community

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1,233 reviews from our community

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Showing 237: English reviews
Port Orange, Florida
Level 4 Contributor
25 reviews
9 helpful votes
Reviewed today
NEW

The Tui crew was very nice. The plane had 9-seat rows (3+3+3 across). The seats were comfortable, but too close front to rear, so that there was very little leg room. Baggage storage was adequate. Most announcements were made in Dutch, so people who did speak it didn't know what was being said. I paid 7 Euros for 2 sandwiches...

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International Economy Amsterdam - Orlando

Helpful?
Thank Drew K
Level 2 Contributor
8 reviews
4 helpful votes
Reviewed 3 days ago
NEW

Well designed a relatively spacious plane. Helpful cabin crew. A good flight - the the only thing to fix is the blizzard of conflicting info about hand luggage allowances, none of which was needed as nobody weighed my bag anyway.

Europe Economy Santorini - Brussels
Helpful?
Thank Celia B
rijen
Level 3 Contributor
11 reviews
2 helpful votes
Reviewed 3 days ago
NEW

Standard seat going and at emergency exit on return flight. We found std seats too cramp! Service on board all OK, Waiting on Santa Domingo was hot and long and could have been better organized (same experience returning from Cuba in Mexico)

International Economy Amsterdam - Montego Bay
Helpful?
Thank ChrisvanWaardenburg
Uithoorn, The Netherlands
Level 1 Contributor
3 reviews
Reviewed 3 days ago
NEW

We didn't know we had to check in 3 hours before the flight, with klm its 2 hours. They Only had 2 ports open.....gigantic pile of people who had to check in. We were brutal and skipped the line........witch was good, otherwise we would have missed our flight. Maybe our own fault......but no one helped us when we asked for...

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Europe Economy Amsterdam - Las Palmas de Gran Canaria

Helpful?
Thank jackalbers
St. Petersburg
Level 5 Contributor
83 reviews
15 helpful votes
Reviewed 3 days ago
NEW

Very nice airline - you get what you need. The timing was not ideal - too early, but to be expected on the charter flight. I just find strange two things: - they did not switch off the light during the flight (it was 5 am and sleep was really needed) - selective approach to F&B: they were reading on...

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Europe Economy Frankfurt - Heraklion

Helpful?
Thank Semechka
Rotterdam, The Netherlands
Level 4 Contributor
25 reviews
7 helpful votes
Reviewed 4 days ago
NEW

Friendly and helpful cabin staff. Food and drinks were not for free. The prices were average but certainly not too high.There were no problems with the check-in. Waiting-time was not too long.

Europe Economy Amsterdam - Pula
Helpful?
Thank Bebra100
Bangor, United Kingdom
Level 6 Contributor
340 reviews
104 helpful votes
Reviewed 4 days ago
NEW

Although it was delayed this flight was supberb. It was a 2x4x2 seater with huge wing span. The cabin crew were extremely attentive and brought me a glass of water immediately I boarded as I was not feeling well duecto a 2 hour delay in take-off. Dalaman Airport is just about finished and is beautiful. There is a super Duty...

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Europe Economy Dalaman - Amsterdam

Helpful?
Thank thewanderinggypsy
Bangor, United Kingdom
Level 6 Contributor
340 reviews
104 helpful votes
Reviewed 4 days ago
NEW

This was indeed a very pleasant experience. Check in staff very friendly and helpful. We got a very warm welcome on board and the cabin crew were very attentive. Very smooth flight and we arrived on time. Dalaman Airport is fantastic now with great DUTY FREE offers.

Europe Economy Amsterdam - Dalaman
Helpful?
Thank thewanderinggypsy
2 reviews
Reviewed 1 week ago

The flight was fine but the plane is cramped and the chairs did not go back....the result swollen legs.

Europe Economy Amsterdam - Fuerteventura
Helpful?
Thank wwall
Level 5 Contributor
52 reviews
13 helpful votes
Reviewed 2 weeks ago via mobile

We booked with extra comfort, so we had a lot more space to stretch our legs. The hot meal was also very enjoyable, the sandwich was generic and dry. There was a good variety of onboard entertainment and the staff was friendly. During the flight the attendants came by several times to offer you something to drink.

International Economy Amsterdam - Curacao
Helpful?
Thank Veerle V
See travel tips for airlines
“hand luggage allowance seemed normal on this flight despite dire warnings”
831celiab, 18 Sep 2018 | Read review
“Make sure you are min 3 hours before flight on the airport”
jackalbers, 18 Sep 2018 | Read review
“Don't pay for extra legroom, you only get slightly more space”
Bebra100, 17 Sep 2018 | Read review
“Pre book adjacent seats to guarantee sitting beside your travelling companions.”
thewanderinggypsy, 17 Sep 2018 | Read review
“I would recommend that you pay for seats together to guarantee travelling with your companion.”
thewanderinggypsy, 17 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About TUI Airlines Netherlands
Dutch charter airline Arkefly (OR) operates from a hub at Amsterdam Airport Schiphol (AMS). The airline, also known as Arke, flies to more than 50 destinations in Europe, Africa, North America, the Caribbean, South America and Asia. Its fleet consists of Boeing 737-800, Boeing 767-300 and Boeing 787-8 planes with one-class (Economy Class) and two-class (Economy Class and Comfort Class) configurations. It operates a total of nine planes.
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