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Air India Express


199 reviews
Headquarters: Air india Express Building Gandhi Square, D. H. Road, Kochi (Cochin) 682 016 India +91-44-30012001 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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199 Reviews from our TripAdvisor Community

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199 reviews from our community

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Showing 198: English reviews
New Delhi, India
Level 4 Contributor
34 reviews
12 helpful votes
Reviewed yesterday
NEW

it is real value for money , the air craft is new, staff is always on toes and smiling, the ticket costs almost half of emirates and air India. The only thing i did not like was the long hair of male staff. they should keep crew cut and not long hair

International Economy New Delhi - Dubai
Helpful?
Thank Ahluwalia_13
Trivandrum, India
Level 3 Contributor
14 reviews
1 helpful vote
Reviewed 2 days ago
NEW
via mobile

I really am shocked how bad the Flight condition is. I was praying that I should reach my destination without any damage from the broken seats.

Domestic Economy Chennai - Trivandrum
Helpful?
Thank SmithaCherian
Kolkata, India
Level 3 Contributor
12 reviews
2 helpful votes
Reviewed 3 days ago
NEW

The flight was a little bit boring they should keep little bit more entertaining shows and their should be a camera and a gps tracker like QATAR AIRWAYS through which i can navigate the flight where am I other than all things were good and the food was also very good for the INDIAN travellers

International Economy New Delhi - New York City
Helpful?
Thank aritradatta538
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 3 days ago
NEW

As I was boarding towards my gate I was informed that anything I purchase from the duty-free will be counted with my cabin baggage which was disappointing. Upon boarding the flight it clearly did look like the aircraft was not maintained properly from the inside. the seats and carpet were torn apart, the red colour was just too much for...

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International Economy Dubai - Jaipur

Helpful?
Thank Kamal T
Mumbai
Level 6 Contributor
160 reviews
57 helpful votes
Reviewed 3 days ago
NEW
via mobile

Onward flight to Dubai was ok with the flight about 30 mins late in take off from Mumbai. But return flight was about 4.5 hrs late due to inbound flight from Mumbai developed some engine trouble while taxiing. Air India Express did not open the Check In Counter at Dubai Terminal 2 till the flight took off from Mumbai. This...

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International Economy Mumbai - Dubai

Helpful?
Thank JJMumbai
Singapore
Level 6 Contributor
122 reviews
60 helpful votes
Reviewed 4 days ago
NEW

Air India express operates as a budget carrier with limited food and luggage option.Only problem was no blankets and aircon was cold.Over all clean and punctual

Asia Economy Singapore - Chennai
Helpful?
Thank SingaporeMahesh
Level 3 Contributor
11 reviews
4 helpful votes
Reviewed 4 days ago
NEW

I went from kozhikode to Dubai for INR 25000. tHE PRICE WAS MORE OR LESS SIMILAR FOR OTHER CARRIERS TOO. STAFF WERE GOOD. Food ( snacks) was good. But during lunch time meals would be more preferable than samosa n braed. Average rating. Not bad anyway. Decet service

International Economy Kozhikode - Dubai
Helpful?
Thank moidu_me
2 reviews
Reviewed 4 days ago
NEW
via mobile

OMG what to write about AIE. I will never recommend anyone to choose this flight, the worse experience i have ever had in any flight, no service, the food was a dry cheese sandwich without mayonnaise, there was a 'testless cold wada' and finally a muffin with lots of suger in it. The sit was like local city bus, the...

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International Economy Dubai - Pune

Helpful?
Thank Ashish T
United Arab Emirates
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed 4 days ago
NEW
via mobile

I went to cochin on December 22 it was a nice trip unfortunately the flight time was 17:00 but they take off at 18:30 the flight was late 1:30 hours and the staff was treat us very badly I mean ground staff they are looking for a sponges to through there stress but as a hospitality field they shouldn’t treat...

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International Economy Dubai - Kochi (Cochin)

Helpful?
Thank Sanaldas
Doha, Qatar
Level 3 Contributor
16 reviews
4 helpful votes
Reviewed 4 days ago
NEW

Ticket price was the cheapest for this destination, however flight details were all ok: service, meal, comfort onboard, etc. There was only a slight delay in the return flight. I recommend this airline for low cost trips to India.

International Economy Doha - Kochi (Cochin)
Helpful?
Thank jmgilf
See travel tips for airlines
“there is no alcohol,no entertainment and no food in this flight, so fill yourself and board the flight and also carry some books.”
Ahluwalia_13, 24 May 2018 | Read review
“Travel only if you are on a budget and for short travels but not for long hour flights.”
62kamalt, 22 May 2018 | Read review
“take a blanket”
SingaporeMahesh, 21 May 2018 | Read review
“Please carry the Pillow for the middle seat it is really difficult to sleep.”
Thilip, 18 May 2018 | Read review
“good for budget travellers ..very cheap flights”
asdarunasd, 6 May 2018 | Read review
Show next 5 travel tips 5 of 10
About Air India Express
Air India Express (IX) is the low-cost carrier that is a subsidiary of Air India. It operates all-Economy Class flights. Air India Express flies primarily from the Indian state of Kerala, where it has three operating bases, as well as the states of Tamil Nadu and Karnataka. Destinations include cities within India, as well as airports elsewhere in Asia, including the Middle East. In total, the airline flies to about 30 destinations. The airline is known for its aircraft livery, each of which sports a unique tail design that illustrates some aspect of Indian culture, history or tradition.
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