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Monarch (no longer operating)


3,135 Reviews
Headquarters: Prospect House Prospect Way, Luton LU2 9NU England +44-0333-003-0700 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,135 Reviews from our TripAdvisor Community

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3,135 reviews from our community

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Showing 3,041: English reviews
united kingdom
Level 5 Contributor
77 reviews
69 helpful votes
Reviewed 2 weeks ago

Last flight out of Leeds the day before they went bust, crew looked a bit care worn (understandably) still very good service considering the dark clouds forming. Always had good service with Monarch the staff without exception cheerful and professional, the worst experience in 12 or so years was a 20 minute delay once, beat that Ryanair So sad that...

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Europe Economy Leeds - Faro

Helpful?
1 Thank Gerry F
Staffordshire
Level 6 Contributor
135 reviews
72 helpful votes
Reviewed 3 weeks ago

Booking was difficult on the website and trying to avoid paying the extras was very difficult. Check-in was a nightmare with enormous queues even before opening and they were struggling to get everyone through before the gate closed. The plane was ok not as clean and tidy as I expect legroom was terrible even compared with other similar airlines. Overall...

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Europe Economy Birmingham - Porto

Helpful?
Thank m50lws
Cwmbran, United Kingdom
Level 3 Contributor
10 reviews
21 helpful votes
Reviewed 4 weeks ago

Always loved flying with Monarch, never had any problems at all, luggage, boarding, stewards/esses always smiling & helpful. Airbus's are what they are, i like flying so never an issue for me... so sad that they're no longer with us. :o(

Europe Economy Birmingham - Malaga
Helpful?
4 Thank Dean G
Derby, United Kingdom
Level 3 Contributor
19 reviews
19 helpful votes
Reviewed 4 weeks ago

Booked a package through Monarch for a week's holiday in Madeira in May. Cannot speak more highly of the experience, from booking the hotel through to the flight, from booking our excursions in resort it was very professional. Was looking forward to repeating this experience next year but unfortunately not now. SO SAD.

Europe Economy Birmingham - Funchal
Helpful?
2 Thank John H
Essex, United Kingdom
Level 6 Contributor
146 reviews
41 helpful votes
Reviewed 19 October 2017

good by to an excellent provider of air travel, one of the greatest flights over and returning from Palma. Great caring staff and nice clean airplanes. Will miss this service

Europe Economy Palma de Mallorca - London
Helpful?
2 Thank Paul S
Blackburn, United Kingdom
Level 5 Contributor
21 reviews
16 helpful votes
Reviewed 9 October 2017

I have chosen to fly with Monarch on previous occasions to various European locations.As always i found the service exemplary,the staff friendly & efficient from check in to landing.I paid a bit more for the flight as the take off and landing slots were early in the night as opposed to early morning with Ryanair,the baggage allowance also being 5kgs...

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Europe Economy Manchester - Faro

Helpful?
2 Thank kgdj53
Chester, United Kingdom
Level 6 Contributor
142 reviews
53 helpful votes
Reviewed 5 October 2017

We're all too quick to criticise the Government but the way it has handled the Monarch collapse has been excellent IMHO. I've just returned from Palma, Majorca on a CAA arranged flight after Monarch went bust and I have to congratulate them on a job well done. This morning at Palma airport there were British Govt officials on site at...

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Europe Economy Palma de Mallorca - London

Helpful?
1 Thank ChesterClaret
Kent, United Kingdom
Level 2 Contributor
5 reviews
Reviewed 5 October 2017

Must say we were very lucky to get home the day before Monarch went bust and was very surprised. But our flights hat we have had with them in the past were very good

Europe Economy London - Almeria
Helpful?
Thank janetK5902XG
Level 6 Contributor
43 reviews
12 helpful votes
Reviewed 5 October 2017

Pros: NOTHING Cons: 1. poor checkin service 2. no application for smartphones 3. non-inclinable seats 4. almost no legrooms 5. beggage claim service was horrible, no one knew when the beds would be delivered, no company representative was available 6. suffers from delays

International Economy Tel Aviv - London
Helpful?
Thank Izhak M
Epsom, United Kingdom
Level 6 Contributor
169 reviews
46 helpful votes
Reviewed 4 October 2017

Shame this airline has folded, as this was excellent value, and all staff were friendly. Check in at both airports was trouble free, and the seats adequate for the three and half hours flight. As with all budget airlines, there is no complimentary food or beverages. Fingers crossed this airline continues to operate, maybe under a different guise ?

Europe Economy London - Funchal
Helpful?
1 Thank Foxy-Froggy
See travel tips for airlines
“Bring your own food and you will be very satisfied.”
mayac258, 1 Oct 2017 | Read review
“If you can,book your seats on line,costs slightly more (£9.00 Per seat),but worth it,if you want to be together.”
391davef65, 1 Oct 2017 | Read review
“Before check in request upgrade. For an extra £90 you get priority check in , boarding and extra leg room seats for both of us both ways”
111neild, 28 Sep 2017 | Read review
“pay for your Check In and Boarding when buying the ticket”
JJLOBO1977, 28 Sep 2017 | Read review
“get there early so you can chill out in the bars at the air port”
558karlb, 28 Sep 2017 | Read review
Show next 5 travel tips 5 of 10
About Monarch (no longer operating)
Monarch (ZB) is a leading UK independent airline. Flying from 5 UK bases, London Gatwick, Birmingham, Manchester, Leeds-Bradford and Luton where it is headquartered; the airline offers 6 million seats to leisure destinations. The tour operating division offers package holidays across the airlines scheduled network focusing on beach and city breaks. Monarch is a 2017 Travellers’ Choice winner as one of the top 10 airlines in Europe.

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