We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Monarch


4 of 5 stars
1,082 Reviews
Headquarters: Prospect House Prospect Way, Luton LU2 9NU England +44-0333-003-0700 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 414
    Excellent
  • 411
    Very good
  • 146
    Average
  • 62
    Poor
  • 49
    Terrible
Comfortable low budget airline

Great airline in comparison to its competitors. Comfortable, spacious and decent menu. Would... read more

4 of 5 starsReviewed 3 days ago
LYPud
,
Newcastle upon Tyne, United Kingdom
Rating summary
  • 3.5 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 4 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
  • 4 of 5 stars
    Cleanliness
    4 of 5 stars
    Check-in and Boarding
  • 3.5 of 5 stars
    Food and Beverage
    2 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.

1,082 Reviews from our TripAdvisor Community

Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.

1,082 reviews from our community

Date | Rating
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Newcastle upon Tyne, United Kingdom
Level Contributor
300 reviews
79 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great airline in comparison to its competitors. Comfortable, spacious and decent menu. Would consider using again.

Europe Economy Leeds - Barcelona
Helpful?
Thank LYPud
Neston, United Kingdom
Level Contributor
67 reviews
21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Friendly crew good service BUT so cramped! On return flight disappointed seat had no window just a blank bulkhead quite claustrophobic. Although this aircraft had technical problems earlier in the day the cleaning at Faro was rushed and not fully clean. We were stopped from boarding, queued on the tarmac, waiting for rubbish sacks to be removed and cleaners to...

More 
Europe Economy Manchester - Faro

Helpful?
Thank Stephen L S
Bicester, United Kingdom
Level Contributor
119 reviews
55 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

Flights were booked for two adults and a 1 year old, going out and the return flight on the day of the child's second birthday. Information repeatedly sent to Monarch all year from booking to flying and at no time was the issue of the flight on little ones second birthday ever raised. We checked in online, gave date of...

More 
Europe Economy London - Dalaman

Helpful?
Thank Raymondson
London, United Kingdom
Level Contributor
8 reviews
4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We chose monarch because we had heard good reports about them, they kept us update via email all about the flights and what baggage amounts were acceptable. no hassle when checking, did not feel like a cattle market which sometimes happens with tour operators your herded in to areas ! I am a bit of a nervous flyer. Monarch seems...

More 
Europe Economy London - Palma de Mallorca

Helpful?
Thank jasmine d
Stowmarket, England, United Kingdom
Level Contributor
43 reviews
25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Plane out had less legroom than the flight back in same row of seats. Crew on both flights very helpful though.

Europe Economy Birmingham - Tenerife
Helpful?
Thank Anne H
Chester, United Kingdom
Level Contributor
27 reviews
19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Unable to amend my flight details on the day to include hold luggage had to pay extortionate over inflated price for my luggage, the website is designed to take money from you for seats and luggage and a big impingement on your time from now on I will allocate my seats and checking at the airport with my hand luggage,...

More 
Europe Economy Manchester - Alicante

Helpful?
Thank SimonBuckley
Lichfield, United Kingdom
Level Contributor
34 reviews
14 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Before flying I knew that the Priority Boarding Service wasn't available for the return flight from Rome, so I just paid £10 for the outward journey for the two of us. But all it consisted of was being one of the first to get on the shuttle bus from the terminal to the aircraft and nothing else. As it happens...

More 
Europe Economy Birmingham - Rome

Helpful?
Thank David H
Level Contributor
113 reviews
19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Why can't all low cost airlines be like this. Pleasant staff, new aeroplanes, efficient service. Even the food on board is not bad. It's a very pleasant change not to be treated like cattle.

Europe Economy Faro - London
Helpful?
Thank CTAlgarve
Milton Keynes, United Kingdom
Level Contributor
95 reviews
35 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Always fly monarch, easy to book,friendly and swift check in,great on board service with friendly helpful cabin crew.seating fairly comfortable but if there is availabilty would go for the extra leg room on longer flights like the canaries. We were given extra leg room if we sat apart flying to Majorca free of charge and still don't know why but...

More 
Europe Economy London - Palma de Mallorca

Helpful?
Thank alanp343
Staffordshire, United Kingdom
Level Contributor
17 reviews
12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We recently flew on holiday with Monarch airlines, we experienced a 4 hour delay at Birmingham airport. Communication from staff was appalling, there was no organisation from staff and when we did get on the plane we were told to sit anywhere as the computer system wasn't allowing confirmation of seating numbers. We had paid in excess of £360 for...

More 
Europe Economy Birmingham - Tenerife

Helpful?
Thank Tatsontour
See travel tips for airlines
“Booked special assistance as I am disabled. Be prepared to act yourself if it doesn't arrive”
 of 5 stars 827anneh, 22 Sep 2016 | Read review
“Complain to staff on aircraft about lack of Priority Boarding if you've paid and don't get it.”
 of 5 stars davidhC5173LP, 22 Sep 2016 | Read review
“Extra leg room seats are very good”
 of 5 stars Tatsontour, 21 Sep 2016 | Read review
“If you have kids they will let you on early or any disability”
 of 5 stars LuvTurkeyBedfordUK, 19 Sep 2016 | Read review
“Some flights are with Smartlynx airlines a Latvian company, they are acceptable, although not as good as Monarchs main service.”
 of 5 stars reviewmaster5960, 17 Sep 2016 | Read review
Show next 5 travel tips 5 of 10
About Monarch
Luton-based Monarch (ZB) is a British low-cost carrier catering to leisure travelers. The airline flies scheduled non-stop flights to about 30 destinations. Additional destinations are served through the airline's charter business. The airline's operating bases are located at Birmingham Airport (BHX), East Midlands Airport (EMA), Leeds Bradford International Airport (LBA), London Gatwick Airport (LGW), London Luton Airport (LTN) and Manchester Airport (MAN). The airline's fleet features a one-cabin (Economy Class) configuration.

38 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (38)
Viewed
Seat (3)
Viewed
Airport (9)
Viewed
View from Window (13)
Viewed
Cabin (1)
Viewed
Food and Drink (1)
Viewed
Other (11)