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Vueling Airlines


19,281 reviews
Headquarters: Pla de L'Estany, num 5, 08820 Barcelona Spain 011 34 807 30 07 45 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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19,281 Reviews from our TripAdvisor Community

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19,281 reviews from our community

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Showing 5,083: English reviews
1 review
Reviewed yesterday
NEW

Day trip to Amsterdam ruined by miserly Vueling Airlines. 8.00am flight from Luton was delayed initially to 8.25am due to technical issue. A tyre on the Plane needed to be replaced. However during the course of the morning and early afternoon the boarding times were changed continually. Next take off time 11.00am then 12.00 am then 1.25pm then 3.00pm...till finally...

Date of travel: January 2019
More 
Europe Economy London - Amsterdam

Helpful?
Thank LoveTravel616424
1 review
Reviewed yesterday
NEW
via mobile

The Vueling website automatically booked me on a return flight I did not need, and charged me for it. I was traveling without an international phone plan, and couldn't call the customer service number -- and the website offers no option to seek help online. The return flight -- which, again, I didn't ask for and didn't need, but have...

Date of travel: January 2019
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Europe Economy Porto - Barcelona

Helpful?
Thank EGGB88
Blackburn, United Kingdom
Level 2 Contributor
6 reviews
3 helpful votes
Reviewed yesterday
NEW

The flight was delayed for almost 3 hours, causing me to miss my connection in Barcelona (single ticket trip with Vueling). The next flight was the following day - causing me to miss my special night in a Parador Hotel. On arrival in Vigo, my bag was missing. The Customer Service throughout was appalling with the result that I spent...

Date of travel: June 2018
More 
Europe Economy Manchester - Vigo

Helpful?
Thank jjc_11
1 review
2 helpful votes
Reviewed 3 days ago
NEW

Flight was delayed and delayed until finally canceled. Then they refused to help me to find another flight and pretended not to speak English. I was promised compensation since I had to buy a last-minute first class ticket on another airline. However, I am still in the process of getting this money 2 months later. I had flown this airline...

Date of travel: November 2018
More 
Europe Economy Madrid - Florence

Helpful?
2 Thank Emily F
1 review
1 helpful vote
Reviewed 4 days ago
NEW

My flight was cancelled a few hours prior to departure for no reason. All other airlines where operating that day normally and they answered to my complaint that the reason was very string wind. ????? According to the EU Denied Boarding Regulation 261/2004, each passenger has a right for flight cancellation refund of 250 euros! Be aware of this, read...

Date of travel: January 2019
More 
Europe Economy London - Amsterdam

Helpful?
1 Thank MacroSana
Banchory, United Kingdom
Level 3 Contributor
15 reviews
3 helpful votes
Reviewed 4 days ago
NEW

Totally cool flight, Easy and comfortable. Check in mega fast. A massive shout out and well done to one of the stewardesses (possibly boss on the flight) who had to deal with a slightly hysterical flyer a row in front of me. She was calm though insistent, polite and at the same time firm and got the job done. A...

Date of travel: January 2019
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Europe Economy Paris - Barcelona

Helpful?
Thank douglaspate
1 review
Reviewed 4 days ago
NEW
via mobile

While traveling with my university for a study abroad trip, the process of getting my boarding pass and checking in my luggage was absolutely horrible. The airline employees at the check in desk were accomadable to all of my class mates, and let them check their carry on luggage for free but insisted I pay 90 euros for a small...

Date of travel: January 2019
More 
Europe Economy Brussels - Barcelona

Helpful?
Thank Autumn C
Atlanta, Georgia
Level 6 Contributor
243 reviews
93 helpful votes
Reviewed 4 days ago
NEW
via mobile

This short flight from Barcelona to Paris on Vueling (a low-cost airline) was a much better experience than similar short hauls on most of the major American airlines I'm used to flying. Frost off, Vueling was visually appealing. Everything from their color themes, to their uniforms and cabin design felt modern, fresh and hip. The boarding process was smooth and...

Date of travel: November 2018
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Europe Economy Barcelona - Paris

Helpful?
Thank Phoenyx-Floyd
Funchal, Portugal
Level 6 Contributor
908 reviews
355 helpful votes
Reviewed 4 days ago
NEW
via mobile

First, on Vueling web page the cost of a checking luggage is written: 13€, but with frustration when I add my luggage I had to pay 20€ for a little over 1 hour flight..to much guys! Second the flight had a long delay with little and misslead informations to the passengers. Third, I asked for a quiet seat, I needed...

Date of travel: January 2019
More 
International Economy Marrakech - Barcelona

Helpful?
Thank Road20years
East Sussex, United Kingdom
Level 6 Contributor
485 reviews
227 helpful votes
Reviewed 4 days ago
NEW

I think it actually takes longer to board now and in any event we were 10 minutes late leaving. All pre recorded announcements and cockpit crew announcements were totally understandable. Cabin crew announcements were not audible. Not good if there is an emergency. We arrived 5 minutes early. There were no cockpit crew announcements apart from seats for landing. It...

Date of travel: January 2019
More 
Domestic Economy Barcelona - Fuerteventura

Helpful?
Thank Jacko070
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See travel tips for airlines
“Don't FLY with Vueling as you won't FLY. This should be their catchphrase...”
LoveTravel616424, 18 Jan 2019 | Read review
“Don't go with them!”
jjc_11, 18 Jan 2019 | Read review
“I strongly advise you to choose other low-budget companies. Avoid these scamps!”
MacroSana, 15 Jan 2019 | Read review
“If flying through Orly, eat or buy souvenirs before you go through the airport control. Once through there is little offer.”
douglaspate, 15 Jan 2019 | Read review
“just make sure you are definitely flying with the airline you booked with, but not another one!”
Gabrielamcfok, 10 Jan 2019 | Read review
Show next 5 travel tips 5 of 10
About Vueling Airlines
Vueling Airlines (VY) is a Spain-based low-cost carrier and is the country's second largest airline. The airline flies non-stop to about 155 destinations in Europe, Asia and Africa. Vueling aircraft feature a single Economy Class cabin, though passengers can pay extra for preferred seating with extra legroom or toward the front of the plane. The airline has two hubs: Barcelona–El Prat Airport (BCN) and Rome's Leonardo da Vinci–Fiumicino Airport (FCO), as well as 14 operating bases in Brussels, France, the Netherlands and Spain.
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