Virgin Atlantic Airways
Overview
4.016,319 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Legroom
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Food and beverage
About Virgin Atlantic Airways
Headquarters: Manor Royal, Crawley, Crawley England RH10 9NU
Airline Summary
British-based Virgin Atlantic (VS) flies to about 30 destinations within the United Kingdom, elsewhere in Europe, and in Africa, Asia, the Middle East, North America and the Caribbean. Its aircraft have a three-cabin configuration: Upper Class (Business Class), Premium Economy Class and Economy Class. The Upper Class cabin has seats that convert into flat beds, and passengers also have access to a chauffeur transfer service and the Virgin Atlantic Clubhouse lounges. Virgin Atlantic has three operating bases: London Gatwick Airport (LGW), London Heathrow Airport (LHR) and Manchester Airport (MAN).
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Popular mentions
Manchester - Orlando
International
Upgraded inbound flight to premium. Due to this change, I somehow lost the seat I'd paid extra for on the outbound flight even though nothing had changed on that one. Response from Virgin Atlantic was ill have to pay for it again. Why am I going to pay twice to book a particular…
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Date of travel: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Chandigarh - London
International
Cancelled fight at the last minute. No communication at all. Called customer services, was on the phone for at least 50 mins before the call was answered. Told me that your flight has been rebooked but guess from where… Amsterdam to London.. I am sitting in India and supposed to…
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Date of travel: November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Seattle - London
International
No running water in the bathroom. Non working USB plug in. Worthless assistance. Told to use hand sanitizer and use other seats plug when not in use by person sitting next to me.
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Date of travel: September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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London - New York City
International
Virgin Premium economy was 10 out of 10. Very comfortable seats, leg room and space very luxurious. The food and drinks all good, lovely to have glass and metal cutlery. Denzil was our cabin crew server he was and deserves a massive shout out for brilliant service. He went over…
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Date of travel: November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mumbai - Los Angeles
International
Worst airline ever! They cancelled my flight vey last minute and rebooked me under another carrier. No one picks up the call at their customer care number. I never had such a bad experience with any other airline. To top it all, there is been no compensation provided for the…
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Date of travel: November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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I actually ordered an omlette.
Really? In Upper Class?
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