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Virgin Atlantic Airways


5,341 Reviews
Headquarters: Manor Royal Crawley, Crawley RH10 9NU England +44-0344-209-7777 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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5,341 Reviews from our TripAdvisor Community

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5,341 reviews from our community

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Showing 5,189: English reviews
Level 4 Contributor
29 reviews
16 helpful votes
Reviewed yesterday
NEW

Brilliant comfortable flight seats roomy plenty of leg Room and the in-flight entertainment good flight attendants were great and food good very enjoyable flight

International Economy Manchester - Orlando
Helpful?
Thank dianejoh
Notts, England
Level 4 Contributor
29 reviews
35 helpful votes
Reviewed yesterday
NEW

First time I have actually had good flights with Virgin both ways, usually one flight is terrible. Check-In smooth as was security at both Manchester & Las Vegas. If flying Economy with Virgin it is worth paying to get the seats upstairs, if I had been downstairs I have feeling my experience wouldn't have been as good. Crew were efficent...

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International Economy Manchester - Las Vegas

Helpful?
Thank dearmrman
Maryville, Tennessee
Level 6 Contributor
85 reviews
15 helpful votes
Reviewed yesterday
NEW

This was an excellent flight. The sleep suit and fold down bed were both unexpected and much appreciated. Food was delicious and the attendants were very nice and accommodating. I think this was the most comfortable flight I have ever been on.

International Business Class Atlanta - Manchester
Helpful?
Thank koigirl31
Cardiff, United Kingdom
Level 2 Contributor
5 reviews
3 helpful votes
Reviewed yesterday
NEW
via mobile

Flew with Virgin Atlantic to Cancun earlier this month. Flight both ways were punctual. Outgoing was a 747 and I have to say these planes feel really dated now. Whilst the cabin was clean, everything felt very 1980's even the entertainment system (long-haul flight) was sluggish and the content certainly very average. Food was 'ok' Drinks were on demand and...

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International Premium Economy London - Cancun

Helpful?
Thank celtictricky_69
Aldershot, United Kingdom
Level 5 Contributor
77 reviews
39 helpful votes
Reviewed yesterday
NEW
via mobile

Flew to Seattle yesterday with Virgin and I just can't fault them. The seating all seemed pretty new and was comfy. Ok it's always tight on space in Economy- you get that with all airlines. Plenty of movies to choose from and a decent screen. The cabin crew were really friendly and jokey and came round lots of times with...

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International Economy London - Seattle

Helpful?
Thank SWPresh
Bremerton, Washington
Level 4 Contributor
32 reviews
4 helpful votes
Reviewed yesterday
NEW

Relaxing flight and received plenty of drinks and food. Quick in services and very pleasant atmosphere. Beautiful plane and quite and clean. Lighting features were nice from light to dark when flying over, lights on when approaching airport. Would recommend this transatlantic flight on a 787 plane and the Virgin Atlantic Crew.

International Economy London - Seattle
Helpful?
Thank Wendy D
Lagos
Level 4 Contributor
34 reviews
11 helpful votes
Reviewed yesterday
NEW

Was on a morning flight from Lagos to London. As a premium economy passenger one would have expected t least a small bag that contains eye blinds for those passengers that would like to sleep. The choice of drinks were also pretty cheap!

International Premium Economy Lagos - London
Helpful?
Thank Spirodesi
Level 2 Contributor
7 reviews
Reviewed yesterday
NEW

I fly Virgin if I can get the flight I want. Food, etc always good service. No staff have ever been rude. However....I was horrified to see out of our window whilst waiting in the plane to taxi down the runway, the baggage handlers on the Virgin plane next to us chucking suitcases willy nilly from the plane, many landing...

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International Economy Orlando - London

Helpful?
Thank Bettina M
Level 4 Contributor
30 reviews
3 helpful votes
Reviewed 2 days ago
NEW

We had a good flight and arrived at our destination on schedule. But, my suitcase did not. Although it was tagged for Gatwick, it was sent to Manchester. The baggage agent at Gatwick was slow moving and not very helpful. But eventually we were given an incident number and phone numbers for how to follow up. Complicating the situation, we...

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International Economy Orlando - London

Helpful?
Thank your_accessible_life
Charlottesville, Virginia
Level 6 Contributor
124 reviews
299 helpful votes
Reviewed 2 days ago
NEW

Since Delta has farmed out many of it's UK flights to Virgin, we are flying Virgin frequently. The cabin is extremely comfortable and the staff is exceptional. Time after time they are available and will help you in any way you need. You will never want for comfort on your flight. The thing that impresses me the most is the...

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International Business Class Atlanta - Manchester

Helpful?
Thank Barb W
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See travel tips for airlines
“Sit back and enjoy”
dianejoh, 18 Sep 2017 | Read review
“If it's a 747, pay for economy seats in the bubble.”
dearmrman, 18 Sep 2017 | Read review
“Maybe you should fly upper class!”
Spirodesi, 18 Sep 2017 | Read review
“buy a sturdy waterproof suitcase”
466bettinam, 18 Sep 2017 | Read review
“Try it and see!”
D0ris58, 16 Sep 2017 | Read review
Show next 5 travel tips 5 of 10
About Virgin Atlantic Airways
British-based Virgin Atlantic (VS) flies to about 30 destinations within the United Kingdom, elsewhere in Europe, and in Africa, Asia, the Middle East, North America and the Caribbean. Its aircraft have a three-cabin configuration: Upper Class (Business Class), Premium Economy Class and Economy Class. The Upper Class cabin has seats that convert into flat beds, and passengers also have access to a chauffeur transfer service and the Virgin Atlantic Clubhouse lounges. Virgin Atlantic has three operating bases: London Gatwick Airport (LGW), London Heathrow Airport (LHR) and Manchester Airport (MAN).

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