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Turkish Airlines

35,820 reviews
Headquarters: Turkish Airlines General Management Building, Ataturk Airport, Yesilkoy, Istanbul Türkiye 34149
Overview
3.535,820 reviews
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
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About Turkish Airlines

Airline Alliance

Star Alliance
Headquarters: Turkish Airlines General Management Building, Ataturk Airport, Yesilkoy, Istanbul Türkiye 34149

Airline Summary

Established in 1933 with a fleet of five aircraft, Star Alliance member Turkish Airlines (TK) has a fleet of 328 (passenger and cargo) aircraft flying to more than 300 worldwide destinations as 253 international and 49 domestic, in 121 countries.
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35820Reviews
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Yilmaz G wrote a review Yesterday
Bodrum District, Türkiye16 contributions11 helpful votes
Melbourne - Istanbul
International
Have not flown yet but encountered disappointing experience right from the online check in process. Online check in started 24 hrs before flight. THY system did not allow me to choose seats free of charge. All economy seats were around $100 except the two that were assigned to us by THY. I understand thus is normal practice before online check in starts but most airlines allow free seat selection during the online check in.. Not wise for THY when they are trying to establish themselves on a new route between Australia and Turkiye.. Bitterly disappointed.. No THY again..
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Pooja A wrote a review Yesterday
1 contribution
New York City - Phoenix
Domestic
One of the worst airlines. On 3rd may I was traveling from London -Istanbul -new york-phoenix. Inspite of my boarding passes issued at London I was denied a seat on new york airport. The staff was not willing to answer or respond. Worst ground staff I have ever interacted with. No reason was given why I was not allowed to board the flight. After arguing for hrs they issued me a ticket on a flight next day. But the delay was for much more than 12 hrs. According to the airlines rule I am entitled to a compensation. Also my 2 bags did not reach from Istanbul and I was told It would reach in 24 hrs to my phoenix address but it reached after full 5 days. Also the bag was broken. Again the customer care was of no help. They were not answering or giving any clarification on the above. I had to incure a huge expense on buying my necessities as I had nothing at all. To top up on my return flight from new York to Mumbai I was not served veg food. The crew very rudely said veg food is over and I could have fish meal. I am a vegetarian and this is against my religion. Also the meal was pre booked 25 days before soo there should have been no issue from the airlines side. Horrible experience. It was a nightmare travelling with Turkish airlines. I am entitled to compensation for the flight, my luggage and suitcase. Also the meal.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Philippe L wrote a review Yesterday
6 contributions3 helpful votes
Jakarta - Brussels
International
Worst checkin experience EVER, been travelling a lot lately and basically never seen such a *profanity*checkin method, nothing works, cannot issue my boarding pass for one of the 2 flights of the same company, got the other one downloaded, cannot send both by mail like any normal company out there. Everything is bugged (included the "review your checkin experience'' wich is just hillarious). First and last time i'm flying with them, i don't even care about the confort of the flight at this point.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Aylin Ö wrote a review Yesterday
1 contribution
Stockholm - Istanbul
Europe
The worst! I booked a ticket from Stockholm to Istanbul and back, but when I said I am going to fly earlier and just want to cancel my flight there and keep my flight home they said they will cancel the ticket home to Stockholm also, really bad service! Never booking with them again, would never recommend to anyone.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mauricio L wrote a review 23 May
4 contributions3 helpful votes
Istanbul - Malaga
Europe
The worst experience ever…had a problem with transport to airport…they gave us the boarding card…nobody spoke neither English or Spanish and did not advices us the gate closed 20 minutes before departure. We arrived two minutes late and the rude woman at the boarding gate denied us to board!! Had to source the night at the airport and they made us pay 350€ for a new flight!! Avoid…they only want your money!! Leeches!!!
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Pooja A wrote a tip Yesterday
"Never travel vt Turkish "
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G W wrote a tip 22 May
"Train staff to handle conflict "
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Curious18429261069 wrote a tip 22 May
"It will be my first and last experience with Turkish Airlines and I will not repeat it again."
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KateSirina wrote a tip 22 May
"The best tip is to book your flight with any other airline!"
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Nicole W wrote a tip 21 May
"Avoid them!!"
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Round TripOne-wayMulti-city
Depart
Sat, 08/06
Return
Sat, 15/06
Travellers
1, Economy