We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Turkish Airlines


19,339 reviews
Headquarters: Turkish Airlines General Management Building Ataturk Airport, Yesilkoy, Istanbul 34149 Turkey 011 90 850 333 0849 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

19,339 Reviews from our TripAdvisor Community

Write a Review

19,339 reviews from our community

Filter reviews by popular destinations:
All reviews Istanbul Buenos Aires Antalya Tel Aviv London Bangkok New York City Sao Paulo Istanbul Moscow Rome Paris Athens Milan Dubai
Traveller rating
Cabin
  • (7,598)
  • (160)
  • (1,689)
  • (0)
Route
  • (6,617)
  • (2,529)
  • (238)
  • (39)
  • (13)
  • More
Language
  • More
Showing 9,456: English reviews
Pismo Beach, California
Level 6 Contributor
107 reviews
43 helpful votes
Reviewed yesterday
NEW

Planes are roomy and clean. Food is generous and tasty. Baggage allowance is generous. Service is excellent. I've flown this airline many times and have never been disappointed. The airport is small and crowded but Turkey is building a state of an art world class airport.

International Economy Los Angeles - Tel Aviv
Helpful?
Thank KarenEph320
Hamar, Norway
Level 5 Contributor
79 reviews
9 helpful votes
Reviewed yesterday
NEW

As always With Turkish Airlines goos service, punktual and comfortable. however the transit in Istanbul is not as comfortable, overcrowded arirport difficult to find a seat. Lack of maintenance at the airport was not very pleasant. I suppose this id due to the fact that Turky soon will open a new international airport, and saves Money on maintaining the old...

More 
Europe Economy Oslo - Skopje

Helpful?
Thank Dieset
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

Customer service needs to be their major priority. Treating your customers with high esteem should be paramount. I missed my flight at Istanbul due to medical reasons (running stomach in the rest room) We were seven family members travelling from Washington Dulles airport to Abuja, Nigeria to bury our sister (in Jos, Nigeria, about 5hrs drive away from Abuja) on...

More 
International Economy Washington DC - Abuja

Helpful?
Thank Munaji D
Denver, Colorado
Level 4 Contributor
31 reviews
2 helpful votes
Reviewed yesterday
NEW

This flight was like taking a vacation. Food service was everything I had heard it would be with a chef onboard and appetizer and dessert trolleys. Main course Salmon was perfect. Service was wonderful and Business cabin very comfortable. My only criticism is with the controls for the seats that were a little awkward and not intuitive. But seat was...

More 
International Business Class Chicago - Istanbul

Helpful?
Thank Fred L
Brighton, United Kingdom
Level 3 Contributor
20 reviews
Reviewed yesterday
NEW

Surprised to have a meal on such a short flight. Nice food and drinks. Comfortable and clean plane with good seat size and pitch.

Europe Economy Istanbul - Tirana
Helpful?
Thank VictorGee
Brighton, United Kingdom
Level 3 Contributor
20 reviews
Reviewed yesterday
NEW

Level of service from check in (I am a disabled traveller) to disembarking was excellent. The plane was spotless, it seemed to be very new. Seat size and pitch comfortable for the 4 hour flight. Food and drinks offered were excellent and I didn’t need the emergency sandwiches brought along in case. Atatürk airport is extremely busy and our arrival...

More 
Europe Economy London - Istanbul

Helpful?
Thank VictorGee
Tartu, Estonia
Level 3 Contributor
11 reviews
3 helpful votes
Reviewed yesterday
NEW

Nice and pleasent flight. Food was a extra ( not ordered) incl flight price. We have charter, thats why it suprise me. Recommend

Europe Economy Tallinn - Antalya
Helpful?
Thank villu164
Belgrade, Serbia
2 reviews
3 helpful votes
Reviewed yesterday
NEW

This was second time that we use Turkish airlines flight. We have travel from Belgrade Nikola Tesla airport to Istanbul Kemal Atatürk airport, our destination was Izmir Adnan Menderes airport.The airplane was very comfortable, food was tasty just enough for our almost two hours flight, the staff was very kind and the flight was very good.

Europe Economy Belgrade - Izmir
Helpful?
Thank alisazvezdica9
Annandale, Virginia
Level 6 Contributor
287 reviews
89 helpful votes
Reviewed yesterday
NEW
via mobile

Nice, if crowded lounge in IAD. Good food, but it disappeared fast, and restocking took time. Need more staff! Very comfortable lie flat beds, with excellent amenities and real bedding. Food was cooked on the plane by a chef, to order. But the staff were great at being quiet for much if the 9 hour flight— to allow decent sleep!

International Business Class Washington DC - Istanbul
Helpful?
Thank SESNoVA
Level 5 Contributor
93 reviews
37 helpful votes
Reviewed yesterday
NEW
via mobile

We flew Business Class with Turkish Airlines from the UK to Siem Riep and back from Beijing. It is the best long haul flight we have had. The lay flat beds are the most comfortable and way better than Emirates. We were able to sleep all the way. The food and service is excellent and we would definitely advise anybody...

More 
International Business Class Birmingham - Siem Reap

Helpful?
Thank Bee727
See travel tips for airlines
“Please take first aid for your children if you're forced to travel with Turkish. They don't have any first aid on their flights.”
munajid, 20 Oct 2018 | Read review
“Call the 800 customer service number immediately after you book your flight to get your seats assigned.”
mariajoseb879, 19 Oct 2018 | Read review
“Use the airline website for booking. Check very well dates, options, etc.”
_dsava22, 19 Oct 2018 | Read review
“Do not use them !!!!!”
CarloKunz, 19 Oct 2018 | Read review
“Fly anything else, even walk if you can. Do not use them”
AHidler, 18 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Turkish Airlines
Established in 1933 with a fleet of five aircraft, Star Alliance member Turkish Airlines (TK) has a fleet of 328 (passenger and cargo) aircraft flying to more than 300 worldwide destinations as 253 international and 49 domestic, in 121 countries.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

5,748 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (5748)
Viewed
Cabin (432)
Viewed
View from Window (834)
Viewed
Airport (545)
Viewed
Our fleet (68)
Viewed
Onboard Feature (353)
Viewed
Food and Drink (987)
Viewed
Seat (289)
Viewed
Airline Lounge (327)
Viewed
Other (1913)