We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

TAROM


775 reviews
Headquarters: Coanda International Airport 224F, Otopeni 075150 Romania 011 40 21 204 6464 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

775 Reviews from our TripAdvisor Community

Write a Review

775 reviews from our community

Filter reviews by popular destinations:
All reviews Bucharest Amsterdam Madrid Iasi Tel Aviv Paris London Brussels Cluj-Napoca Barcelona Munich Frankfurt Vienna Chisinau Istanbul
Traveller rating
Cabin
  • (480)
  • (0)
  • (24)
  • (0)
Route
  • (412)
  • (49)
  • (43)
  • (0)
  • (0)
  • More
Language
  • More
Showing 504: English reviews
Sofia, Bulgaria
Level 6 Contributor
904 reviews
456 helpful votes
Reviewed 3 days ago
NEW
via mobile

First the ATR 72 that TAROM uses have to be banned in EU. Noisy, inconvenient and slow. At the top the seats are so narrow and with limited legroom, so that a nig man may not fit. Very dirty, even though a second flight for the day. Yet tjere was an hour delay. Luckily for the expensive ticket i paid...

More 
Europe Economy Sofia - Bucharest

Helpful?
Thank Jan V
Sydney, Australia
Level 4 Contributor
43 reviews
29 helpful votes
Reviewed 4 days ago
NEW
via mobile

The plane was completely full in economy but nevertheless the service was excellent . Food and beverage service was good with a hot lunch provided box style. Drinks and food including wine were complimentary. The seats were comfortable and leg room for my 187 cm height was ample provided the seat in front was not reclined. Nobody on the flight...

More 
Europe Economy Bucharest - London

Helpful?
Thank JohnC1948Dub
Jerusalem, Israel
Level 4 Contributor
42 reviews
14 helpful votes
Reviewed 4 days ago
NEW

The flight was pleasant .The service was good and amiable.The aeroplane was clean and so the toilets.

International Economy Tel Aviv - Bucharest
Helpful?
Thank Amiel S
Cambridge, United Kingdom
Level 6 Contributor
245 reviews
40 helpful votes
Reviewed 6 days ago
NEW
via mobile

Excellent service, friendly cabin crew, very comfortable and it was a journey that I’d both repeat and recommend.

Europe Economy London - Basel
Helpful?
Thank Andy F
Level 2 Contributor
5 reviews
Reviewed 6 days ago
NEW
via mobile

I'm a bit of a nervous flyer and when they shuttled us from the gate to our plane, I was getting very nervous. As we approached I thought surely one of these wasn't our plane, but it was. I was about to embark on my first prop plane flight. For a moment, I seriously considered rebooking to another flight, but...

More 
Europe Economy Bucharest - Budapest

Helpful?
Thank F B
Bucharest, Romania
Level 6 Contributor
284 reviews
136 helpful votes
Reviewed 1 week ago
NEW

Good rates and normal services. yet they strive for the best. still to realize that every customer counts....they are on the good path but there are still a lot to improve....

Europe Economy Bucharest - Paris
Helpful?
Thank Theodor P
Bucharest, Romania
Level 3 Contributor
19 reviews
3 helpful votes
Reviewed 1 week ago

Excellent onboard services. Very good pilots. Clean cabin. Cabin crue very friendly and helpful. Boarding time is good. No delays at all.

Europe Economy Bucharest - Budapest
Helpful?
1 Thank Dan I
Level 4 Contributor
31 reviews
Reviewed 1 week ago via mobile

Interior of the plane not in a very good shape.. seems like they do not clean it regularly and the seats were a bit damaged. The flight had 45 minutes delay, but the crew considered that we don’t need to know and left us waiting without announcing..

Europe Economy Iasi - London
Helpful?
Thank chiprian
Campulung, Romania
Level 2 Contributor
5 reviews
Reviewed 1 week ago

It was a nice flight,with a Boeing(not a very large aircraft). The staff was nice and meal OK. A good company.

Europe Economy Bucharest - Larnaca
Helpful?
Thank Dan D
Saint Paul, Minnesota
Level 3 Contributor
16 reviews
2 helpful votes
Reviewed 2 weeks ago

Our flight was delayed a number of hours. TAROM representatives were both informative and helpful. Food certificate was issued while waiting in airport. When flying, attendants provided excellent customer service. For a flight that that got me where I needed go at a reasonable price, this one worked out fine.

Europe Economy Budapest - Sofia
Helpful?
Thank Michael M
See travel tips for airlines
“May have to climb stairs to board plane”
michaelmR515EX, 3 Oct 2018 | Read review
“Be careful also with their online check-in. It was last updated in 1850, not reliable either.”
MariusDrag, 27 Sep 2018 | Read review
“I prefer clean airplanes this is why I chose TAROM, KLM or TAP!”
mocanualexandra85, 26 Sep 2018 | Read review
“be prepared for delays, do not try to make connecting flights/trains/buses etc.”
PetrinaH_13, 22 Sep 2018 | Read review
“The food is good and they truly are professionals”
15andreis, 21 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About TAROM
TAROM (RO) is Romania's national flag carrier and the country's oldest operating airline. It was founded in 1954. TAROM is based in Otopeni and operates a hub at Henri Coandă International Airport (OTP). It has also designated Cluj International Airport (CLJ) and Iași International Airport (IAS) as focus cities. A member of the SkyTeam alliance, TAROM flies to 76 destinations in 25 countries. This includes six domestic destinations, as well as international flights to airports in Europe, Africa, the Middle East and Asia. It also has codeshare agreements with 13 other airlines.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

163 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (163)
Viewed
Airport (20)
Viewed
View from Window (25)
Viewed
Cabin (6)
Viewed
Our fleet (8)
Viewed
Food and Drink (17)
Viewed
Onboard Feature (3)
Viewed
Seat (1)
Viewed
Other (83)