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Swiss International Air Lines


9,631 reviews
Headquarters: PO Box 8058 Zurich Airport, Kloten 08058 Switzerland 011 41 848 700 700 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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9,631 Reviews from our TripAdvisor Community

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9,631 reviews from our community

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Showing 4,267: English reviews
Bolton, United Kingdom
Level 5 Contributor
68 reviews
24 helpful votes
Reviewed yesterday
NEW
via mobile

This was my first time in Swiss business class and it still feels such a treat. We experienced the A330 going to Boston and the A340 flying back to Zurich. The A340 is one of my fave planes (nerd) but the A330 seemed to offer a better experience

International Business Class Zurich - Boston
Helpful?
Thank 412martinh1966
Vienna, Austria
Level 3 Contributor
13 reviews
1 helpful vote
Reviewed yesterday
NEW

It was my worst (night) flight ever :( Flight was delayed for more than 40 min. Headphones didn't work, so using "entertainment on board" was impossible. Seats were completely uncomfortable, it was impossible to even doze off, not to mention sleeping. A small piece of bread with cheese was called "Dinner" by Swiss. So when we landed we were very...

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International Economy Dubai - Zurich

Helpful?
Thank Traveller2017a
Niteroi, RJ
Level 5 Contributor
59 reviews
24 helpful votes
Reviewed yesterday
NEW

The flight was canceled and I had to wait about 2 hours in a long queue to have another flight arranged. Limited food with no meat and bad on board service.

International Economy Zurich - Bangkok
Helpful?
Thank doberista
London, United Kingdom
Level 1 Contributor
4 reviews
Reviewed yesterday
NEW

TOP RATE SERVICE FROM VERY SLICK AIRLINE ...no airs and graces like some airlines just top quality attention ..

International First Class London - Mumbai
Helpful?
Thank O4079YEmichaelj
Level 1 Contributor
3 reviews
Reviewed 3 days ago
NEW

I travel internationally once, sometimes twice a year. Swiss International is the best airline I've flown. If I can make connections, I'll book with them again! Michael Struermpler; Fort Collins, CO USA

International Economy Chicago - Nairobi
Helpful?
Thank Pioneer593883
Zurich, Switzerland
Level 3 Contributor
15 reviews
2 helpful votes
Reviewed 4 days ago
NEW
via mobile

Late departure and not well organised boarding. Overall, service on board efficient and crew helpful and attentive.

Europe Business Class Hamburg - Zurich
Helpful?
Thank Wanderlust_B65
Haifa, Israel
Level 4 Contributor
37 reviews
17 helpful votes
Reviewed 4 days ago
NEW

Our flight was was on time . The staff was very friendly . Dinner was excellent . Even with free wine . The Swiss chocolate they offer is great . Highly recommended !

International Economy Tel Aviv - Zurich
Helpful?
Thank Emmeline A
Melbourne, Australia
Level 4 Contributor
33 reviews
6 helpful votes
Reviewed 4 days ago
NEW

Loved this airline , Timing and inflight service, excellent food and professional Indian airline staff takes care nicely. Seats are ok .

International Economy Zurich - Mumbai
Helpful?
Thank 987kunalp
Zurich, Switzerland
Level 3 Contributor
15 reviews
9 helpful votes
Reviewed 5 days ago
NEW
via mobile

Our trip was comfortable and relaxing, the personal were always nice with us and helpful. I just think that they can do it better for example with the food and the airplane was old. But anyway a nice trip!

International Business Class New York City - Zurich
Helpful?
Thank 744paolab
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed 5 days ago
NEW
via mobile

Service was good. Had a safe journey. Staff were very nice. We felt very much comfortable though it was short journey.

Europe Economy Zurich - Amsterdam
Helpful?
Thank Ajay Kumar B
See travel tips for airlines
“Don't fly.”
Traveller2017a, 20 Nov 2018 | Read review
“CHECK for deals.. in all classes”
O4079YEmichaelj, 20 Nov 2018 | Read review
“Can't go wrong with Swiss International”
Pioneer593883, 18 Nov 2018 | Read review
“Very complicated Zurich airport Immigration Process”
987kunalp, 17 Nov 2018 | Read review
“If you have a disabled person coming with you, Swiss have a form you can fill out on their website which gives you lots of help.”
444sophiew, 15 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About Swiss International Air Lines
Swiss International Air Lines (LX) is Switzerland's flag carrier and a member of the Star Alliance. The airline offers non-stop flights to more than 100 destinations in 48 countries. These include four points within Switzerland, as well as other cities in Europe, Africa, Asia, the Middle East, North America and South America. In addition to its alliance partners, Swiss has codeshare arrangements with more than 20 other airlines. The airline's fleet has a variety of two-cabin (Business Class and Economy Class) and three-cabin (First Class, Business Class and Economy Class) configurations. Depending on the departure city, premium class passengers may have access to the airline's SWISS First Lounge, SWISS Senator Lounge or SWISS Business Lounge. Swiss's primary hub is located at Zürich Airport (ZRH).

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