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Spirit Airlines


10,122 reviews
Headquarters: 2800 Executive Way, Fort Lauderdale, FL 33025 (801) 401-2200 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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10,122 Reviews from our TripAdvisor Community

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10,122 reviews from our community

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Showing 9,608: English reviews
Hiawassee, Georgia
Level 6 Contributor
127 reviews
28 helpful votes
Reviewed yesterday
NEW

This was my 3rd flight with Spirit so I knew what to expect! You don't get pampered but you do save money. I like that you can make choices and then pay for what you want. The biggest problem is their check in technology. They want you to use the kiosks or they charge you an additional money. However with...

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Domestic Economy Atlanta - Las Vegas

Helpful?
Thank Bob M
parkerburg
Level 3 Contributor
19 reviews
4 helpful votes
Reviewed yesterday
NEW
via mobile

Reading the pricing...it was definitely cheaper to fly 1 checked bag rather than 2 carry ons that we usually take to key West. I thought this year we would save by taking a cheap flight to Ft Lauderdale and rent a cheap car and drive the overseas highway to Key West. We packed my bag that no matter how much...

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Domestic Economy Columbus - Fort Lauderdale

Helpful?
Thank margievet
River Edge, New Jersey
Level 5 Contributor
42 reviews
22 helpful votes
Reviewed yesterday
NEW
via mobile

No thank you! I definitely will not use Spirit airlines for flights longer than 2 hours. I went economy from Newark to Vegas and it was a horrible experience from checkin to landing. None of the computers were working so everyone just made it to their flight. There were a lot of very angry customers that day. Then I was...

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Domestic Economy Newark - Las Vegas

Helpful?
Thank Jea201
Atlanta, Georgia
Level 2 Contributor
3 reviews
Reviewed yesterday
NEW
via mobile

At the last minute my daughter treated me to a trip to Acapulco for my 50th Birthday being newly divorced so it was a welcome. Direct flights were over $1800 pp with the airlines we normally travel. I believe we saved a bunch booking Spirit but it still wasn’t cheap... last minute so we were cool with it. What infuriated...

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Domestic Economy Atlanta - Fort Lauderdale

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Thank Sunshine38559745667
Level 2 Contributor
7 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

First time flying on spirit Terrible service Delay on the flight Won’t let u carry ur personal purse u need to put it inside ur extra bag 😨 Some times try to save money will cost u more 😡 First and last time using this airline

Domestic Economy Las Vegas - San Diego
Helpful?
Thank OlgaV492
1 review
Reviewed yesterday
NEW
via mobile

Bought a flight on cheap tickets didn't see that the returning was with Spirit I intended to go and xone with JetBlue Chose flight because it was cheapest but thought it was only Jet blue Now I check in and in jet blue it was 30$ for the baggage and in Spirity I had to pay $45 for the carry...

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International Economy Santo Domingo - Fort Lauderdale

Helpful?
Thank Dalin E
Long Island, New York
Level 5 Contributor
59 reviews
22 helpful votes
Reviewed yesterday
NEW
via mobile

This airline deserves no stars. Small seats cramped planes. Poor service. They nickle and dime you over personal item/carry-on and charge big $$ $80 if you have a extra large pocketbook it's now a carry-on. Rude, uncaring customer service.....They changed gates last night after being checked in & waiting at gate listed on the boarding pass & on the boards....

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Domestic Economy Las Vegas - Columbus

Helpful?
Thank jgoldie
Level 1 Contributor
4 reviews
Reviewed 2 days ago
NEW
via mobile

Spirit Airlines changed our connecting flight from 59 minutes to 26 minutes not allowing our group enough time to get off the Aircraft and go across the airport to board the connecting flight. When I called them worried about this I asked if they would be able to place us somewhere near the front of the Aircraft and was told...

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Caribbean Economy Chicago - San Juan

Helpful?
Thank olivia a
Arlington, Texas
Level 5 Contributor
72 reviews
21 helpful votes
Reviewed 2 days ago
NEW

Yes the seating is crowded, but what airline isn't? I could have upgraded my seats to a more roomier seat, however, I didn't want to pay the extra money you must spend to do this. I would rather spend that money on my vacation. This is a no frills airline, you get what you pay for and they have very...

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Domestic Economy Dallas - Oakland

Helpful?
Thank Hookedongin92
1 review
Reviewed 2 days ago
NEW
via mobile

Worse experience I ever had! It was 45 min before the flight when we were ready for check-in( because we were waiting in line) and we were told that the flight is closed already. ARE YOU SERIOUS? We were asked to pay extra 99$ for each person in order to be rebooked for the next morning....🤬🤬🤬No thanks! I will never...

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Domestic Economy New Orleans - Detroit

Helpful?
Thank Voyager19617670631
See travel tips for airlines
“Check a bag rather than pay for a carry on. It is about the same price and you can bring a lot more.”
BobM43, 18 Nov 2018 | Read review
“Make sure you do everything ahead of time such as buying seats, luggage, etc. if you wait it will cost you much more later!”
Hookedongin92, 17 Nov 2018 | Read review
“Read Spirit 101 on their website. Most of the negative reviews are because people don't read!”
Richard_Eib, 17 Nov 2018 | Read review
“Get the Big Seats in the front”
KennethR33, 17 Nov 2018 | Read review
“Do not bring hotel bag, you will pay for it at gate: $65.00.”
M8158KAbrendaj, 16 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About Spirit Airlines
Florida-based Spirit Airlines (NK) flies non-stop to more than 55 destinations in the United States, Caribbean, Central America and South America. The carrier, which is not part of a major airline alliance, operates a fleet configured entirely with Economy Class seating. For an additional fee, passengers can reserve Big Front Seats, which are wider seats with more legroom located at the front of the plane. Travelers can also pay additional fees for checked baggage and onboard drinks and snacks. Spirit Airlines has two operating bases: Detroit Metropolitan Wayne County Airport (DTW) and Fort Lauderdale – Hollywood International Airport (FLL).

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